Very disappointed. Wanted to have a local game shop that I could support. However, I purchased a game . A specialized edition. However it was actually not the specified edition. I returned but not for a full refund. I only got the cover price they kept the tax! I even stated to the guy that it was short he said it was the credit card fee!!! Thats BS I wasnt charged a fee and if you are going to charge that the law states you have to have that displayed!!! So keep the 1.67 you've lost a customer for life read more

Plenty of movies to choose from! Also a large GameCube game selection as well. Largest one I've seen in recent memory. They do charge a credit card service fee, so be mindful of that. read more

Such an awesome place that has a little bit of everything. Very helpful staff that knows their stuff! If you're feeling nostalgic for games, movies, etc the options are endless! My first stop when looking for something specific that will be at an affordable value. Their selection is huge! read more

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Great place with great selection. That person will feel you can't get from chain resale stores

Great selection, nice staff. A lot of used consoles and hardware too, not just games. Prices are a bit high, but I'm more than willing to pay more to support a local business. read more

Employees are nice and have a huge selection of games, I've never really bought a game from them so I'm not sure if they have a higher price or not, but I came in to trade in 3 games, Cyberpunk 2077, Killzone: Shadow Fall, and Evolve, they said they couldn't take any of them due to marks. Went to GameStop and they took cyberpunk and killzone but not evolve. Even looked at the discs myself and there were no scratches or anything, just dust from not being used. read more

Great selection of modern and retro games, staff is very friendly and knowledgeable. Recommend checking out if you're into retro games, especially pretty good deals on games too. read more

This place's is awesome employee are really friendly and this is the best media shop in Omaha/ Raslton Nebraska I wish they have a shop close where I live so I go there once a week and check it out specially their prices both movies dvd Blu rays and collections Tv shows is unmatched plus they have a lot videos of my childhood so awesome This shop is addictive read more

The staff here was so friendly. I was in search of an old PS3 controller and they were able to help me over the phone and when I arrived in person. Also - they had a ton of stuff to just browse in the store! It was a fun expereince and I would go again to check out games and accessories. read more

I can honestly say I've never been to too many game stores, so it's hard for me to compare to others. We were referred here by Game Stop. This location had a lot of games for the different gaming systems. We came looking for a Wii games...more specifically rock band, but we were not in luck. One of the employees said that they were wiped out with guitar hero guitars and rock band guitars due to Christmas. I felt like it was kind of disorganized, due to lack of labeling of the isles, and the counter was a nightmare trying to check out of. Three employees for 10+ people trying to talk and/or check out. read more

Lots of games, DVDs, CDs, and other random games relevant stuff to choose from. We went looking for Wii games and found a few we were looking for with a nice price compared to buying new. The space isn't too spacious with the layout so trying to check our was tricky with people standing around the counter talking with employees. The guy that checked us out was nice and was informative to answer the questions I asked. read more

Huge selection, fair prices. I come here looking for 1 thing, always buy something else and more. It's a great place to spoil one's self. Staff is helpful and friendly. Support your local game shop, please. read more

This place is perfect! It has everything you want to games, movies, and collectibles like Funko pops and cool accessories from game consoles from Atari 2600 all the way up to today! And if you want a movie on DVD, Blu Ray, or 4K they have a barrage of all of that and the video games, OMG there is so much video games to choose from and it has everything you would ever want to find! The prices are about the same if you looked on eBay or possibly somewhere else, but it doesn't matter because I much would rather be in here and look around than be on eBay. Also they have loads of consoles that you can buy and there prices for consoles are honestly way better than anything else. The staff is decent they're not the best in my opinion but there just doing their job so I digress. Overall definitely come here if you can! read more

This is the best place in Omaha for buying video games, retro or modern, movies, and collectibles. Not only do they have a great selection at competitive prices, but they treat you like family. Stop in to check out the inventory, stay for the stories. read more

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Great selection. Incredibly friendly Anna knowledgeable staff. Reasonable prices. A little of everything.

First stopped in when looking for a hard to find cord to connect my bass guitar to the PS4 to play Rocksmith. Have stopped in since from time to time because of their amazing selection of games and movies. Great organization of VHS, DVD, BLURAY and games from all the systems. I found a hard to find Blues Brothers Concert VHS, and now that my PS2 is reconnected, I am going to be shopping for that too. Also, if you are a Pro Wrestling fan like me, they also have Wrestling DVDs. Be sure to check behind the counter if you are a collector. They have special collector edition cases of movies or series which look amazing. read more

Great local shop for old and newer used video games, DVDs and toys. Staff are super friendly and will work on you with prices, at least if you're into haggling like my gamer buddy. I'm not into haggling and would probably just pay full price and that's fine because the prices are generally a tad cheaper than other local stores. There's another local game shop that has been around for years where it's hard to find SNES, Genesis, N64, etc. games that are worth a dang. Not the case here. So check out Ben's if you want to find those gems from your youth, plus pick up a few games you've never played on the cheap and just for kicks. read more

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The staff here really shine out as the top highlight. The owner Ben is usually found working behind the counter and is always ready to help you in any way he can. Ben is joined by a small staff of a couple of others I think one might be his wife. I love the mom and pop feel inside this store. The second standout highlight for me would have to be the variety of products sold here. The main focus would have to be video games, every kind from vintage to modern. Ben's game zone has a lot of action figures and toys as well. In the back room of the shop is a nice little arcade filled with five or six vintage machines all in nice working order. There is also a large DVD, Blu-ray, and VHS collection to look into. The shop is also filled with an excellent selection of vintage to modern consoles from original Nintendo to ps4s. read more

This is an incredible location, always the biggest and varied selection of just about any console is here, great prices, and the people who work here are always knowledgeable and friendly! Cannot sing their praises enough for helping me relive my childhood with old Final Fantasy games! I don't think I've ever come in and found out they didn't have what I was looking for. 11/10 business guys thank you! read more

I have been here on a couple occasions, once to browse and the other for a purpose. They have a great selection of titles for older systems (ex. NES, SNES, Genesis, Gameboy's) along with more recent systems (ex. XBOX's, PS-etc.). Prices are fine and competitive with what you pay on eBay or other video games stores. They do have some rare titles for the older systems which is pretty cool too. I had a very good experience when I came for a specific purpose. I have a SNES that was not turning on and I suspected that the AC cable was shot. I called to see if they sold the AC cable separately, and they said they did. They also said I could bring the system to test it with their AC cables to make sure that was the problem. I go over, we test it, it works with their cable, I purchase the cable, and I am out the door. I believe it was the owner's wife upfront who answered my call and patiently helped me test my system. It was great and I appreciated their help. Awesome locally-owned video game shop that carries cool stuff and cares about their customers. read more

Ben and his team inside his store are truly amazing. I'm officially done shopping with gamers and game stop. they will go above and beyond. best customer service I've received in a long time shopping anywhere! 10/10 would recommend read more

I was looking forward to this store when I saw it online. People said it had great prices and a lot of stuff. Overall, I thought it was a nice store but not perfect. Personally, I like being able to browse my games on a shelf, not behind a counter and not behind a glass case. The only stuff they had on shelves were PS1-4, Xbox OG-One, Wii/U, and maybe some other newer, disc-based stuff. Everything else was behind a counter or in a glass case. The stuff in the glass case was almost always clearly priced(fairly, prices weren't fantastic), but the stuff behind the counter wasn't usually priced and there being a lot of stuff behind the counter, you'd have to ask again and again if you wanted to know one price. Customer service was fine. The lady was nice to me and the others that were at the store but nothing outside the norm. Overall, this store isn't for me. If you don't mind asking for prices a lot and meh prices then maybe you won't mind this store. They do have a lot of DVDs, VHS, and other older toys that people may be interested in to(albeit they were disorganized.) I'd recommend giving this place a look-over, but I was not very enthused. read more

I'm a truck driver. I go into Ben's for the used DVDs 1-2 times a month and stock up so I've got movies in my truck to watch. Used DVDs are $2 each. I'm a truck driver and these DVDs being proceed like this give me hours of not being bored in my truck. I'm going to be bummed out when I move back to NM and can't go in here anymore for movies. They also have a good selection of older games, game systems, few toys. Great store. Good people. read more

I'm a long time customer of Ben's. Been shopping with them since they had the old thrift store off of 42nd and L street. Huge used dvd selection with most titles costing only $2.00. Best place in town for retro video games. Their trade in offers are the best in town. If I'm looking for something in particular they will let me know if it comes in. Everone here is very friendly. I think that is one of the main reasons I like coming here. Ben treats everyone like family. They even have a small arcade here. If you can beat any of the high scores you win a $10.00 gift card. Can't recommend this place enough. read more

This was my first time stepping into a game store in years, and I was very happy with the feeling I got from the store. Great selections, well-priced games, friendly staff and a wonderful atmosphere! I'll have to stop by again! read more

I appreciate the work this staff puts in making my experience amazing!! I have been going to Ben's Game Zone since they opened. Great place to find some different Christmas items! read more

Awesome selection of old and retro video games for almost every widely known console, as well as a fairly decent selection of old PC games including lots of big boxes. Along side that you'll find a lot of other gaming peripherals, a large DVD and VHS collection and a couple arcade cabinets for you to play. I highly recommend you to check this place out if you're tired of GameStop and want some old video games. read more

I drove across town to check out Ben's Game Zone and it was definitely worth my time. Ben was extremely friendly and knowledgeable. I found a lot of memories from my childhood stashed in the nooks and crannies around the shop. There is a little bit of everything and I can't wait to spend more time discovering all the wonders in the shop! read more

Best video game shop in town. Awesome selection, friendly crew. Can't say enough good things.

My first time in I was warmly greeted. The game selections are nice. They have tournaments occasionally and are fun to participate in. I really like Ben. He's friendly. read more

Great place to go to if you enjoy vintage physical media whether it's for movies, TV series, games, etc... Things here are reasonably priced upon how rare they are. DVDs here are $2 each and VHS tapes are $1 each. Game consoles range from PlayStation consoles including the original, Xbox consoles, Nintendo consoles including the original NES and the Super NES - and also handheld gaming consoles like Game Boys, variations of Nintendo DS, and more. There's also old rare gaming accessories for some of these consoles. There is also an arcade section in the back of the store near the Blu-Ray discs that you can ask the owner or one of the employees to play on. Back there they also sell other elements of pop culture like toys, books, etc... Pretty fun place to go to, and Ben is a pretty nice guy; fun person to have a conversation with whether it's about movies or games or anything else. This place is highly recommended for all of those nostalgic gamers out there. read more

Really cool place not far from where I was staying. Large collection of games, etc. Mini section for arcade tucked away in the back - but not invisible to being noticed. Good pricing, friendly service. Could've spent a lot more time in there than I did, but I would come back on a future stay. read more

I've gone here ever since I was brought in a tear ago by one of my friends. The staff are amazing and helpful in every way. It's run by family and friends and all of them make you feel like you're included in that. Ben himself is an absolutely amazing human being. He takes time to go over and greet everyone and make sure they're being helped and taken care of. If you haven't been please go by, even if they don't have what you're looking for they will keep an eye out for it and call you if they get it. I've never been disappointed by this business. Hope this helps! read more

Great shop with excellent selection. We walked in looking for NES games, which we found competitively priced as well as getting a few DVDs. Prices are excellent and I must remember to bring cash for the little arcade next time. Ben the owner was also at the counter and was very helpful, pleasant and polite to work with. We will be back! read more

Best place in Omaha to sell and buy. they're selection is great for old and new games, always offer better prices than Gamers. They have a large movie collection I've only wanted a few DVDs or cassettes but they had them. read more

Definitely recommend swinging in. Really cool shop -- feels like they have EVERYTHING:) First time I went in Ben was at the counter and really helped me out -- felt like he knew EVERYTHING about Nintendo I could ever need to know. Bottom line -- store, staff, prices: A+! Personally for me - better vibes than Gamers ;) read more

Awesome place to get movies and games. Best prices by far in town and if all this wasn't enough, everyone that works there is super nice! Before you go back to gamers or game stop please take the time to go to Ben's because after that you will never want to take your business anywhere else. They also have a lil arcade in the back of the store and tournaments every couple months for all the gamers out there read more

Ben has a great selection of retro/ current games, movies etc. The staff is very friendly, knowledgable and helpful. It is definitely a place that I will visit again. The prices are also very good and I would encourage you to check it out. read more

A very nice mom-and-pop style retro game shop, I really enjoyed my visit. They had a very good selection of classic games across just about every console, to include a decent Sega CD, Sega Saturn, and Dreamcast selection at the time of my visit. Prices were largely reasonable, and on the whole slightly below standard eBay pricing, with some games above, and more than a few exceptions that were well below standard market value. If you know your game values well, you'll likely find several good deals here. In talking with Ben, the owner, he had said that he had had some exceptionally rare stock (which had sold long before I was able to visit), and that he does get a good amount of the harder-to-find stuff on a fairly regular basis. I didn't see anything mind-blowingly rare while I was there, but if I lived in the area, I would certainly be swinging through on a weekly basis to see what kinds of new goodies were available. This is a must-visit if you're a retro gamer traveling through the Omaha area. I'll be sure to return next time I'm in town. read more

Awesome local shop! Tons of merchandise. Staff members create an awesome environment with excellent service. Never had any issues. I was able to find Sega Genesis, N64 and Nintendo games with controllers. They all worked fine. I would recommend that you check this place out!ben read more