Just be advised...THIS IS NOT A TMOBILE STORE. Went in a bit bent out of shape as TMOBILE canceled…read moremy whole service when I terminated my 2 week attempt at trying their internet..yup no phone all gone. When I told Eric he neeto call someone, as I couldn't, no phone, he said. I can't because were not a TMOBILE store. I asked well then who are you and he gave me the name of a company I'd never heard of and pointed to a smaller plaque by the storage room door. I then proceeded to take a picture of the plaque and Emily put her hand with a box in it over the name of the business. More to come after I find out the real story but stay away. Will be getting with the FTC.

BEWARE - They lie about credits and line charges and say it takes two months for credits to kick…read morein, but when the credits don't kick in or you get unexpected line charges on your first bill, they say it's past the 14 days to return the equipment and there is nothing they can do. Stay with your current carrier..!

Wonderful experience! I stopped in on a Monday morning with…read moreplans to replace my damaged phone.Jorden was welcoming,knowledgable&efficient!I was glad to see The phone I wanted was in stock.Jorden was sure to explain all fees&charges as well as assist with the activation of the phone and answer any questions.I will definitely be returning to this location with any future needs&will recommend this location for sure!!

Horrible experience. Went in for a new phone case and screen protector. Employee applied screen…read moreprotector on on phone before telling me it was a privacy screen, he never asked if I wanted a privacy screen he also gave me no other option. I Absolutely do not want a privacy screen protector (I often use my phone to watch stuff with other people)but because the screen protector was already on my screen, I accepted it because I thought it wouldn't otherwise affect my phone. I later discovered that the screen protector has made my front facing camera for, practical purposes, unusable, the image is very blurry. I called the store to report the issue I was having. Manager was very rude and dismissive, he spent most of the conversation gaslighting me, trying to convince me that I had damaged my phone. Eventually he conceded that the issue is the screen protector, but that that this was still my fault because I didn't stop him from putting it on my phone(again he did not tell my it was a privacy screen protector until after it was installed, he also told me it would not otherwise affect my phone). He made a point of letting me know that it is against company policy to provide refunds or exchanges, but he said he'd 'do me a favor' and 'help me out' by putting in the correct screen protector. This individual has already installed a product on my phone that I did not want and without my permission, I simply do not trust him to touch my phone again. Also it's not 'doing someone a favor' when a place if business corrects mistakes made by its own employees.

Worst security company I've ever dealt with. Rude customer…read moreservice from the first phone call. My husband passed away suddenly last year. I shut down the DTN services as I didn't need them.. I've been calling for two days now to try to get into the system so that a fire alarm Security can go in and test sure everything's working for a C of O. that I need. Repeatedly I was told we can't do this. We can't get into it. We can't do anything for you.. though they claim one of their workers talk to the person trying to get into it didn't help. I was told to start a phone line and then had them reconnect the security services . When I called back to reconnect the services, the woman said why I thought you said somebody else very sarcastically very rude. What's going on there ! I thought you had somebody else. And I said I don't know what your problem is but every time we have a conversation with you, you wanna give me a hard time. It's that simple. I want to restart the service and that's when she said she was gonna refuse me and I asked you the owner was and she said she was along with another woman's voice in the back. Screaming we own it. I'm embarrassed for the owner. As a business owner myself I have never encountered such unprofessional customer service. My husband had their services for years. I don't know why -as what I experienced was horrendous. Call Solution One for any of your alarm services speak to Ron!

I finally met up with Mr Don Noga He is a very nice person I…read morelove his security system He is a really good person to do business with I love his camera system Pl Call DTN security for a consultation abt this great security system. You will b happy u did While at it. Pl. check out the cameras that u can check on your baby while with a babysitter Also check on your dogs while you are away Sincerely. Mary Mendez