great help! instead of taking my money and saying they cant fix it, they walked and talked me…read morethrough some very useful steps to fix my labtop myself and even some steps i can take for future endevors

J&J Electronics did a great job for me. Wanted a projector mounted in a small room. The walls were…read morenot accessible to run HDMI cable. J&J improvised and ran the HDMI concealed so the job still looked neat and professional. I have the perfect set-up now and their price was very reasonable compared to other installers in the Fox Valley. Highly recommend.

I like working with Suess Electronics, they are helpful, knowledgeable, and courteous. I have made…read moreseveral purchases over the years and always feel that they really appreciate the customer. I have a complicated system for the average person. Hank was the support staff that set up and trained me on the equipment. He was great; patient, and knowledgeable - give him a raise! :). Thanks again, Suess - so much better than the big box stores. Bob VB

Installation technicians Hank and Rob did a GREAT job installing our Sony 65" xBR set. Their…read morecollective installation skill set coupled with their tech knowledge and friendly demeanor were key In understanding and operating our new Sony. Professional, polite and respectful of our home was the "icing's on the cake " that completed our experience with Suess Electronics. We highly recommend this exceptional audiovisual provider over any other Wisconsin provider. We will be back! Mike & Nancy. GB

I stopped into Best Buy today completely overwhelmed about gaming computers, and Eli was absolutely…read moreincredible. He took the time to explain everything in a way that actually made sense--graphics cards, processors, cooling systems, all the stuff I usually get lost with. Eli didn't rush me or push me into anything. Instead, he walked me through the differences between pre-built systems and custom builds, what specs matter for different types of games, and even helped me figure out what would fit best in my budget. You can tell he genuinely knows his stuff and enjoys helping people. I left feeling confident and excited instead of confused. If you're thinking about getting a gaming PC or just need someone knowledgeable to guide you, ask for Eli. He made a huge difference and I appreciate the great service!

Made an appointment with geek squad. I needed to get the battery replaced in my 8 year old iPhone…read more8. I showed up and a young guy took 2 minutes to research it before telling me Apple didn't have the battery I needed anymore and he couldn't help me. I drove a mile up the street to Computer World, and within 15 minutes they had the battery ordered from Apple. I'm sorry I bothered the staff at Best Buy with my problem. I won't do it again. UPDATE: I got the call from Computer World yesterday that they had received my battery. Dropped the phone off this morning, went out for a nice lunch, came back and it was all set to go with a brand new Apple battery installed. Be advised. BEST BUY SERVICE SUCKS. They didn't even try.

Do not go here. I brought two iPods in; I wanted the hold switch from one, put into the other. They…read moreconsistently got confused about which iPod I wanted fixed (even though they were different colors and one was a 120GB and the other a 30GB.) They once called me and asked me to hold without even saying who was calling, then asked about which one I wanted fixed again. I finally called them back and asked if they had switched it; they said yes and they were just going to charge it and test it, then they would call me back. I didn't believe them, so I drove out there. When I arrived they still had not tested it. They plugged it in and said that the battery was bad, even though they themselves checked it when I brought it in. They said they could swap the batteries also; I told them the other battery was bad, which I previously told told them when I brought it in. Then they said they would have to put a new one in. At this point I asked to have my iPods back. I asked again if they had switched the hold switches, to which he replied, yes. I then offered to pay for any labor, but he said, no need. I got home and found out that the battery cable was unplugged! That's why it wouldn't charge. And also that the hold switches had not been switched.... I just tried calling them to inform them of their mistakes and clear up anything, but this time they did not answer my call, and I know they are open. I did leave a message, so I will update if they call back, clear things up, or apologize for this ordeal. Again, do not trust any of your electronics at this store. Very unprofessional. This review is for the Appleton location. UPDATE: I did talk with someone from another store and verified that the part was not changed. Then later Electronics Etc from Appleton called me back and said that the guy who was supposed to change the part, did not in fact do it, and that they thought he did. Respect for them calling me back and trying to make good--that gives them some positive points. I did see some people on facebook give them good reviews. I told them I just wanted them to know what happened and that their customers should not be treated that way. They asked if they could do anything, but I declined. I will not be bringing the iPods back there. More honest communication is needed; I would not have minded waiting longer for them to fix it, but what happened was too much.

I would give this business zero stars if I could. We have had a terribly experience. We brought our…read moreiPad in to have the screen replaced. Two days later I went to pick it up, and they sent me out the door with someone else's device! They had no idea where mine is and *think* it went home with another customer. They did not apologize or even seem to care about our personal information/data being compromised. And if they ever find my device, they still want to charge me for the repair. Terrible customer service & terrible all around experience. Steer clear!

Wow, thanks Jim and Travis! I had decimated my HP laptop and Jim explained in a very knowledgeable…read moreway how much parts and labor would be to repair. I decided to say good bye to a substandard PC and purchase a refurbished one from Jim. He made it convenient and the pricing was awesome. I took the Dell laptop home and was was wowed right away, I spent years working with a very slow PC. But, didn't realize it. The one Jim sold me is a thousand times faster! Jim transferred stuff from my old PC to the "new" one and without me having to remind him he put my wireless mouse attachment from the old lap top. Great work. I am very grateful. You guys are never allowed to retire. Don Lofgren Jr.

These guys are great. They have plenty of time to explain what I'm interested in instead of…read morereading amazon reviews all night. Whenever I need an accessory they have the good stuff instead of the cheap flimsy stuff from Walmart. When my wife's laptop got hacked (our fault) we had them do the re-install to save me the hassle. Definitely trust their advice.

I ordered a VR bundle for my PS4, it arrived very fast, and everything looks to be in fantastic…read morecondition. I'll definitely be shopping here again. I recommend this place!

Such a scam of a pawn shop. Don't recommend. They will sell your items for 5x more than what they…read moregive you which is extremely lower than the value. The employees are rude and entitled.

Went in to the store a few weeks ago to get a quote for surround sound for the house we're building…read moreand met with a representative. We left more confused than when we entered, the sales rep was so unorganized and confusing. He asked us to email him our blueprint so he could give us a bid, which I did as soon as we left and he never even got back to us with a quote or responded. Will never go back.

I really appreciated the help sound world gave my parents. They made a few recommendations that I…read morewouldn't have thought of that worked out much better and saved them a ton. Extremely friendly staff! We worked with Jake who took the time to explain different options and give us his well thought out opinions which were great. There are lots of electronic stores around, but if you're looking for really great customer service and piece of mind that what your being sold is at a good price, and that you're being shown what you need, then I would go to these guys! Thanks again guys!

my salesperson, Shane Roberts was extremely knowledgeable and very helpful. Selection was very…read moregood considering that the store is going through a remodel

Shane was an excellent, knowledgeable and helpful saleman. He provided us a custom installer for…read moreour replacement double oven and accommodated our delivery schedule. I would absolutely shop for a major appliance here again

I may not be the typical consumer of car audio equipment. In fact, I'd say I'm a complete novice…read moreand have only dreamt about adding sounds to one of my vehicles. However, after speaking with Matt at Xplosive, I left better informed and confident that I was going to enjoy my experience with his company. From my initial consultation, Matt treated me as an equal, though he knew everything and I knew nothing. He waled me through what would give me the best "bang for my buck". I am no spendthrift, so walking me through an expense I deem a splurge was no easy task for the poor guy. Never did I feel bad about a question. And he used every means of communication, from in person, to email, to eventual phone. All the while, he guided me through the process. And with a time crunch, he even obliged me an early install. My car was dropped off at 9am and completed by 3pm (do NOT hold him to that kind of speedy delivery!). Matt fit the subwoofer and amp addition within my budget and completely the work with aplomb. I HIGLY recommend the novice AND the knowledgeable. Matt will take care of you. Thank you, Matt and Xplosive!

I like the remote starters they carry. They are especially strong with service after the sale…read more Great experience. Highly recommend them. Mark Luebke