We just stopped here for a light bulb. But I like Ace Hardware stores in general: you can usually…read morefind stuff that's been on the shelves for years, and that's not always a bad thing! This store was no exception, and was large, but what stood out to me was the terrazzo floors and staircases going to the lower floor. It reminded me a bit of department stores from my youth. The location is downtown, and it's clearly a building with history. One of the things I've been saying to my husband lately is that I miss the days of department stores, and this store had a bit of that feel. On top of that, we went to the counter, asked the employee about this particular light bulb and were pointed to the exact location, and they had said somewhat uncommon lightbulb in stock. $3. A win.

I only go to Kitz and Pheil for my hardware stuff! They have the best service ever! No matter what…read moreI'm looking for they know exactly where it is and will help me find the right thing I'm looking for! I'm an older single woman and need help with this stuff lol. Yesterday my friend and I who went because we kept trying to find a lightbulb for outside that wasn't so bright it would shine in our eyes when we sit outside on the patio. So we decided to go here. Staff told us about a lightbulb that just would shine down so we tried it, and it's perfect! We never would have known there was such a thing. So, yes, even for something that sounds little like a lightbulb it's the place to go!!

Had no issues whatsoever with this store in Oshkosh or any of the others. My only complaint is…read morethat they ask me for my phone number every time I buy something, it is really annoying. Other than that, the store has reasonably priced tools that are in stock most of the time. I have had no problems with returns though I only did that once. Prices are reasonable, and they have it when Menards is out of stock. To the guy that gave a terrible rating, you didn't keep your receipt. You have to have your receipt to return items. I usually attach it to the box so that it doesn't get lost. This is to prevent shoplifter returns. Most stores have this policy, it is common around the world.

Last week bought a product here. Tried to return it unopened in original package today. Did not…read morehave receipt. I had credit card statement and could show them purchase on online statement. They refused to take product back. The same salesperson that sold it to me suggested that I photoshopped my credit card statement. Terrible customer service. Buyer beware.

They've gone downhill. I stopped going as much because of the rude lady and then tried to get a…read morelawn mower but it's defective and they won't replace or refund it. Even the last time my daughter was in she said the person there was mean....not sure if it's the same one but giving up on this place.

Love Brazee Ace Hardware My dad patronized this place, I…read morepatronize following in his footsteps. Know the owners, employees are helpful, knowledgeable, courteous and fun to banter with. Greeted with a smile and "how can I help you" the old fashioned greeting then and much appreciated today. Price wise they can't be beat. Love patronizing small businesses vs box stores. Drive across town to support them. If you haven't stopped in highly recommend you do, you won't be disappointed.

Beware of surprise billing practices. Poor communication frequently on their end including lack of…read moreupfront disclosures. Contracts to install items do not supposedly include appropriate functional installation and they will add on additional unreasonable billing to make additional money rather than stand behind their work. Specifically I paid them over 1000 dollars in labor alone just to install new bunks, motors (which didn't even include 800 dollars in separate subcontracted electrical work which was only revealed at the last minute prior to contract signing), cables for an existing boat lift. To me that implies the install will work appropriately; the contract did not specify workmanship and functional outcomes are not guaranteed; only stated settling of structures would not be covered. The bunks were not centered between the guideposts so whenever we lifted the boat it nearly tipped and risked damaging the boat. I contacted them and was told the bunks were not correctly spaced and they would come fix it, but was never told I would be charged again. Once again, in my mind this bunk adjustment is part of an appropriate install. If I knew I would be charged again I would have either found a different contractor or ensured we agreed upon pricing/rates prior to the work. Their repair team came and admitted the bunks weren't placed properly; that the boat wouldn't lift appropriately because the bunks were not centered correctly upon first install; and they spent approximately 4 hours to just get the bunks centered (which should at most take 1-2 hours, if that). I then received a bill for over 800 dollars to adjust the bunks despite already paying for proper installation, which was never done correctly to begin with. Happy to discuss further with any interested parties to give full disclosure and other details. They have somewhat of a monopoly on boat lift work in the Fox valley and will treat you with that monopoly in mind. Steer clear if possible.

Good prices and tremendous service. I drove from Minneapolis to Waupaca to purchase and pick up a…read morebow stop that fit my boat lift at a very reasonable price. I drove a mini van which turned out to be ill equipped to handle the 15 foot long poles of the bow stop. They spent over an hour to make sure the poles were tied safely and securely to the top of the van. The poles did not move at all over the long drive. I highly recommend Schmidt's and the Waupaca location.

Moved my heavy furniture from 3 rooms to replace carpet. Very efficient and careful. Worked well…read moreas a team. They made a small mistake when reassembling my 2 mattress sleep number bed. The manage, Mike, came within a day of my call to redo the mattresses. Amazing customer service!

I've been meaning to write this for a month - the Appleton Two Men and a Truck moved me from Green…read moreBay to Chicago in June and I could not be more pleased. Jason (manager) came prior to the move to give me an estimate, Gabe and Randy (movers) arrived at 7:30 day of the move and had my apartment loaded up in two hours, drove to Chicago and had me unloaded here by 3:00. Smoothest move I have ever had and I have moved a LOT. I literally went out to dinner with friends that night - who feels up to that on move in day?!?! They were polite and fast - what more could you ask for. Super pleased.

As I walked into store, two salespeople were waiting, asked me if I needed help. And they did…read morehelp. Showed me multiple sale items as well as non sale items. Prices are very competitive. Quality overall is excellent. Two items I purchased were on sale, with last item in stock the ones I bought, even though they weren't being discontinued. This "last item in stock" is why the 4 star rating. Otherwise, a 5 star experience.

Early morning visit, 2 sales people greeted us and were super friendly and helpful. Got our order…read moreloaded up and we were on our way. Loved the store and reasonable prices.

I am very disappointed that my daughter and her husband could not return their mattress after they…read morewere told they could if they were not happy with it. They are trying to save money and expecting a baby this summer and are now out $1200.00 since they could not return it within the time frame you told them they could. This is very sad that people can be treated like that. I have never heard of anything like that happening anywhere else.

We purchased a mattress at this location. The ease of the transaction was not as expected. Everyone…read morewe dealt with was very nice and not pushy at all. We went twice and decided to get a mattress with an adjustable base. We ended up having an issue once it was delivered, which was completely our fault. The manager, Jake, took care of us and made us completely satisfied. I expected to go back and forth and have it be drawn out. We got our replacement the following weekend with zero issues at all. I highly recommend buying a mattress from this location.

They have a great selection of furniture! I had assistance by Robert my first visit and then by…read moreYulisa my second time. They were very helpful and answered any and all questions.

Best place to get furniture. Best prices for mattresses and furniture. Their staff was extremely…read morehelpful staff!