Really fantastic boutique furniture store. Compared prices on a Rowe sofa and they were lowest…read more Also had some cool reclaimed wood tables.

Definitely worth the drive from our home in Sheboygan. They have BEAUTIFUL reclaimed hardwood…read moreflooring. Quite a few options to choose from. The floors available are laid down in different parts of the store, so you can see them their as well as in large samples. They also have small batches of wood leftover from other projects that you can buy at a discount, so you can make, for example, an accent wall. They also had furniture made from reclaimed wood, including beds, tables, etc. Really cool benches from wood reclaimed from a UW Whitewater gym floor. Also had little gift items, lots of jewelry, etc, that didn't seem out of place. Owner was very knowledgeable on the wood products.

Northside True Value lost me as a customer before I even purchased anything. The experience of…read moretrying to buy something from them online was bizarre and it's a good example of how communication skills and good customer service skills are so important in business. They had an item (chainsaw) listed on eBay that I was interested in but I had a couple questions that I needed answers to before I bought it. So I sent a message to them through eBay. I received a response that was so illiterate that I simply couldn't understand it. I only had three questions. 1) Did they happen to have the same chainsaw but with a longer bar than the one listed on eBay (they are an authorized dealer for the brand)? The chainsaws are exactly the same but it can be ordered with several bar lengths and I wanted a longer bar. 2) If they had it with the longer bar and I ordered it directly from them would it still include free shipping as the one on eBay? 3) Since I was ordering from another state, would I be paying sales tax? The response I received didn't answer any of the questions. It just said they had the chainsaw with the shorter bar. So I wrote again to the email address listed on their website and I received a reply from Jay Vanevenhoven who I believe is either the owner or the manager of the store since his picture is on their website's home page. He informed me that they didn't have the chainsaw with the longer bar. Despite that, I was about to order it with the shorter bar when I decided to read the entire eBay listing. The problem was that three detailed item description sections in the eBay listing said it was a much smaller model chainsaw of much lower value. I figured whoever made the eBay ad simply goofed but I had to ask. So I emailed Jay again to make sure that I would be ordering the correct chainsaw. What I received was a short, blunt response in all caps. Here's a cut & paste of his response: "IT IS WHAT THE TITLE SAYS IT IS" But most of the detailed description said it was a different, much smaller chainsaw so my question was an obvious one. Now, maybe Jay simply isn't aware that typing in all caps is the internet equivalent of shouting and considered poor etiquette but I suspect that he was just irritated that I asked a perfectly legitimate question. I responded by saying that if he was buying something but the details of the item described a completely different item, I would guess that he would ask for a confirmation that he was buying what he thought he was buying. But apparently that made Jay angry. Now I had to decide if I would buy an expensive product from a company whose boss gets mad when you ask a him a very simple question. On top of that, one of his employees is apparently illiterate and should either learn English or NOT respond to customers in writing and another employee can't answer three simple questions all of which could have been answered in a single sentence. I don't think so. This experience was NOT a good example of customer service to put it mildly.

Brought my snowblower into their power center for a tuneup. When I used it next season the gas…read moreline popped off the gas tank. I tried to clamp the gas line on there myself and couldn't. Eventually I brought it back in there to get the problem fixed that they created and they charged me $48! I brought in a perfectly functioning snowblower and it was returned to me in worse condition. No apologies. No efforts to bring down the price or give store credit.

Had a great experience at this store! Great selections!…read moreVery friendly & helpful employees! Bought a stressless chair & it was delivered in just a couple short hours !

I ABSOLUTELY would NOT EVER shop this store. My husband and I went there, walked in and NOBODY…read moregreeted us. We walked ALL the way through the store, nobody asked if they could help us and we walked back to the front by the desk and they saw us just as they did when we walked in and NEVERY asked if they could help us. I called the owner of the store and she had ALL kinds of excuses as to why they didn't help us stating the store was so extremely busy, which was FALSE!!

Selection is great for cabinet hardware. We drove 3 1/2 hours to find a visual selection of cabinet…read morehardware. But the service not so much. There was one person working and he didn't have any designer or planning kitchen or bathroom abilities. He was a salesman only. He said most people bring their own designers. So if you need help you won't get it here. But it's worth the visit to see all the hardware that is almost impossible to find unless you live in a major city.

The owner has the worst customer service ever, Bonnie was rude and insulted the quality of my…read moremachine, However Annie the employee was kind. We will not be visiting the store or calling. Ever. We will let the manufacturer of my machine know about this.

I have purchased 2 machines from sew&sew. The last is an epic embroidery machine I love. The staff…read moreis knowledgeable and helpful. The fabric is gorgeous. Looking forward to learning all its functions! And my little brand-new dtr loves their button selection.

Nice store in downtown Kaukauna. Huge selection, on two levels. Top quality work clothes…read moreand accessories. Good service.

I ordered 5 pairs of carhartt gloves from them, shipping worked out to $2 per pair. Then they…read morecalled, could only send one pair of gloves, but still charged over $9 to ship the one pair, and they included a heavy carhartt catalog that had to have increased the shipping cost. I contacted them but no adjustment of the shipping cost was made. I would not order from them again

Very professional and very friendly staff. I bought a new tractor and they were great explaining…read morethe differences in models that fit my needs. They delivered my tractor and again went over all of the switches as well as step by step to change it from a bragger to mulching. Greg and his new partner have put together a five star operation again. Another plus is in house service with options to store your equipment in the off seasons. I dealt with Greg in his past business and plan to be with him in the future at his new business. If you are looking for new equipment or service on existing equipment, don't be afraid to call these guys. They are a class act in today's business world.

I bought both a zero turn and push mower from them in the past three months. Best service ever, a…read moregood variety of reputable brands, and fair prices. Unlike some other dealers I shopped at, Greg knows the products well and it is a non-pressure environment before the sale. They are there for support after the sale, too. They "went to bat" for me with Toro for a design issue and wouldn't stop until Toro gave an acceptable answer. Greg and JoAnna are the best. I wouldn't go anywhere else for power equipment.

Review for Matt - Hot Tub Service Technician Matt provided…read moreoutstanding customer service from start to finish. My previous technician from another company advised against replacing the circuit board, but Matt recommended we go ahead--and I'm glad we did! He installed the new board, and now the tub works perfectly. Matt was attentive to our schedule, delivered excellent workmanship, and even showed up when he wasn't feeling well. That level of dedication speaks volumes about his professionalism and commitment. He is a great representation of your company. When the time comes for a new hot tub, I will absolutely purchase from Master Spas because of this experience. Highly recommend Matt and the team!

I was nervous about getting a hot tub but finally decided on the TS 240X during a trade show in…read moreFebruary. It was finally delivered in July, and we explained that the concrete slab we were having poured as part of our backyard project would not yet be done. No problem, we were told - and the hot tub was delivered to our garage. The delivery went smoothly and the delivery team was professional and helpful. They wrote on my receipt that a second move would be necessary so they could come ensure everything worked and all the features and processes explained (since we are new to this) once the pad was ready. When my project was completed two weeks later, I called to arrange that second move and was told "we don't do that" by the most unhelpful and rude customer service person ever. When I said - wait, it's written right on my receipt, you should have that record - he told me I was giving him "a little too much attitude for 9:15 on a Thursday morning." After he located the record that confirmed I was correct, (and after I picked my jaw up from the floor) he said "I suppose just because we don't normally do that doesn't mean we can't" - and he promised to have the delivery person call to set up a day and time. It's six weeks later and no phone call. Needless to say we had to pay someone else to move it for us and I figured out the system, chemicals and controls online. What a terrible way to reward someone who spent $12K with your company. The experience took the shine off the purchase for sure - and we have told EVERYONE we know who is considering a spa to STAY AWAY. And it's too bad, because it IS a nice spa....but wow. CAN NOT RECOMMEND - and I would NEVER do business with you again. Now I'm wondering who I can get to winterize it for me and reopen it without voiding my warranty - because no way am I putting myself through that again. I'd also like to add that this happened one day after a death in the family - so perhaps I sounded a bit upset - but regardless, that is no way to treat a customer. I'm just disgusted. Then, I reached out to their main office for customer service. They said they'd contact the Appleton store for a follow up. Two months later - not a word. In other words, no one cares. STAY AWAY.