I recently ordered a sofa that ended up having a small defect. Peter immediately sent someone to…read morepick it up, fix it, and return it to me within a very short timeframe. The customer service at Knox is exceptional!

I highly recommend Knox furniture Gallery. They had the perfect piece to compliment my decor…read more More importantly, the slight issue I had in service was cleaned up immediately by an in-home visit. Wonderful sales & service.

We have had great service from Kossels highly recommend. They've been prompt and all is great…read morecommunication.

They have quality appliances. I have not had any issues from them like big box stores, where they…read moreseem to have shorter life spans. I own rental properties, their refrigerators,, coin washers and dryers, stoves, and dishwashers seem to last forever. Mine are now all 20 years or older except for big box stores replacements. Their service department is willing to give advice so they can prevent you from having service calls. Seems like their emloyees' know more than just selling appliances. Not like Best Buy, Lowes, Menards. If you do, You better buy an extended warranty, because you will use it. Sometimes without success.

The clerk worked cooperatively with me and my decorator. Helped me to understand my options and…read morehelped my decorator to understand them as well. This is really important because I'm basically deaf so needed the decorator's help to understand what was being said.

i cannot say enough about how pleased we are with Amish Home Gallery Appleton. We bought a dining…read moreset, couch, end tables and bar stools in 2021. Everything is quality built and beautiful. A couple weeks ago I noticed the finish on my dining room table was flaking off in one tiny spot. I showed them a picture and they picked the table and all the leaves up the next day to refinish all of it. No argument. no need to beg, just high quality service. I thought I'd be without a table for months. They promised me two weeks. "&ou paid a lot of money for your table and we don't want you to be without it. You will be pushed to the top of the list". I got it back today at the exact time they stated and it is like brand new. Well done, Amish Home Gallery! Incredible product and incredible customer service!

The store was really nice. Too bad the service there wasn't the best. The elderly man was SO rude…read more Didn't say hi. Didn't say anything as I complemented the store, didn't say anything while I made my purchase. I went back the next day to exchange a shirt and I asked the lady for an extra bag and told her I'd pay for it if it wasn't free and she made a big deal about it. Then she threw the bag at me after I purchased the other shirt. I will never spend my hard earned money there EVER again.

Make sure you understand the return policy thoroughly before making a purchase. I bought a Sherpa…read morepullover for my daughter here on Small Business Saturday, intending to give it as a Christmas gift. As a first time shopper, I asked about the return policy and was told it could be returned for in-store credit. The sleeves proved too short, so I tried to return the purchase today. Initially the cashier said there was a 10 day return policy on clothing and refused the return. I explained the information I had been given, but since it was seasonal, she would only make an exception to exchange it for the same clothing item. She referred me to the back of the price tag, which does explain the policy; but what I was verbally told was different. Well, a larger size doesn't have longer sleeves, but since I had no alternative, I made an exchange. I said that as a first time shopper, it didn't give me a good impression of the store. Nothing more was said. (BTW, the item is now on sale for 20% off vs my 10% discount. Bottom line, I thought this might become a store I would shop frequently, but now I will not return. I try to shop local, but with policies like this, it's no wonder larger stores are winning the retail race.

Still LOVING Ace hardware. I get plenty of coupons that save…read moreme money. Cheapest place to get peanuts ! Excellent and I mean top notch employee service! Great selection as well. Thanks Ace!

Rented a Rug Doctor from these guys. Never told what to clean before returning it, so I washed the…read moreoutside, cleaned the inside of the tank, and cleaned he filter. When i brought it back they turned it upside down and said i did clean the brush on the bottom. One piece of hair was on the brush, and the service manager said, I'll let you go this time. Going to Menards down the road will give you 11% off, and better service. They are cheaper, open earlier, close later and appreciate your business.

Crap company. stay away!!! read the other reviews too because its a repeated trend of a rude…read moreservice rep, incorrect information, failure to return phone calls, overcharging above what sticker price actually is, and missing parts. Would highly recommend going to Kens versus here. It was a last resort and a mistake on my part, I should have listened to the other reviews.

My experience with Ecklund Motorsports was absolutely terrible. I bought a $58,800 Sea Doo Switch…read more Waiting almost a year resulted in the start of their abominable service record. Phone calls, texts and emails were not returned. I was told it was an "upgrade" issue with their systems. After developing serious buyers remorse because of the tech and mechanical issues shared online about the Switch, I wanted to trade the never-in-the-water switch for a pontoon. Even getting pricing was near impossible. All I was told is that my $58,800 boat was now only worth $32,000 because it was registered, making it "used.". Still, I was unable to get a price. After being ghosted by Ecklund I visited Kens Power Sports in Green Bay. It was a dramatically different experience. A sales rep offered to take his day off and acclimate me to the boat on the water, only attempting to earn future business. That's customer service, not ghosting like from Ecklund. NEVER do business with Ecklund if you want basic service like calls, texts and emails returned. Do business with Joel at Ken's Power Sports and live happily ever after. This is a difference much more than good and bad. And Joel has sold more than 40 Sea Doo Switches with no problems or service complaints. Drive 30 miles north and find great service, caring people and business as it should be.

Heath is the best! (Actually the whole service team is good!) Have never had a bad experience…read morewith either the Appleton/Darboy store or DePere location. I've been very pleased with the turnaround time as well! I've purchased machines from them- both new and used, and whenever I've had questions or concerns they were always handled very professionally. I've been a customer for over 10 years and have never been disappointed with a purchase or service call. When a project gets stressful-knowing KK has my back, helps take the stress away!

Justin did an amazing job servicing my 10 needle embroidery machine! He stayed dedicated to finding…read moreout what was wrong and fixing it. He was very patient throughout the whole process when I would have been frustrated out of my mind! Richie was also so knowledgeable about embroidery. He shared many so many tips with me that he has learned from his past experiences embroidering. It's hard to find someone that knows a lot about machine embroidery, but Richie is that someone!

A most excellent experience. My favorite Dansko shoes needed a piece of Velcro replaced. It was…read moreperfect. Friendly staff, reasonable price, and repair was completed on time. Than you!!

Always great service and quality workmanship here. Highly recommend. They do excellent work on…read moreBirkenstock and other brands!