Great customer service from the start. Fast delivery and very accommodating. I would highly…read morerecommend them! Thank you Lori

DON'T CALL FOR ANY REASON!!! We are a Nonprofit Organization…read morewho Provides Service Animals to Veterans and We were Donated a set of Pet Machines By Alliance Laundry Systems/ Speed Queen Corporation. Went here to get help with a Warranty Issue which is 10 years... Because we didn't buy it from them they won't repair it and Have the "Right" to refuse help to People needing help, with Warranties. Upon leaving their store I told them I was gonna F@$! Them Up Online and that's why I am Here, they are Scam artists and Have ruined a Good Family name , these guys are Matsons not Heins... Nothing but First Rate Crooks in my opinion. 0

Rather than submit bad reviews, I simply take my business elsewhere. That said, when businesses…read moreexceed my expectations, I want to make sure I let the world know. Spoiler alert... Grand Appliance and TV of Appleton exceeds expectations!!! I was looking for a Speed Queen Washer and Dryer set, and discovered Grand Appliance was a local Speed Queen dealer. Knowing I was going to buy a quality product that is manufactured by Alliance in Ripon, Wisconsin, I wanted to also make sure I was going to deal with someone that was professional, personal, and knowledgeable. Willie was this guy and more! He was on point from the very beginning, answering all my questions and doing whatever he felt was necessary to make sure I was taken care of. Between the purchase and delivery of my new washer and dryer, Grand Appliance had issues with their telephone lines (no fault of their own). This proved to not be a setback for them, as they continued to communicate with me through email and temporarily routing their phones through other store locations. Even after I made a last minute request to have a side vent kit installed on my dryer, Willie made sure my purchase was delivered as requested and on time. Emulating the characteristics of Willie, the gentlemen that delivered the washer and dryer were also outstanding. They were both very professional and cordial with my wife who was home to receive the delivery. They were also very careful to not damage any of my property, including our new puppy that was trying to nip at their ankles as they carefully maneuvered throughout my house. Well done, Gents! Topping everything off, I am thoroughly satisfied with my new Speed Queen Washer and Dryer! I encourage everyone to buy a Speed Queen from Grand Appliance. I would also encourage them to buy before September 30, 2019, taking advantage of Speed Queen's Anniversary Promotion of a 10 year Parts and In-Home Labor Warranty! I look forward to Grand Appliance opening a store in Green Bay, which is where we will be going when we upgrade our Kitchen appliances!

Well, I must tell you I went there with great expectations and became sorely disappointed.. The…read moredelivery guys were great did a great job very kind and I appreciated that. But when they left, it took three days for the refrigerator I bought to get to the temperature where I could put food in it. So I called and talked to one of the sales guys there and he told me that he would Tell the person I bought it from all about it and they get back to me well that didn't happen so I give the guy who deliver it an A+, but I give the guy who sold it to me an F. If this is how they treat their customers don't go there you're wasting your time And money. This happened seven days ago and I still haven't heard from them.

Beware of this place. Ordered a built in dishwasher for almost $1000.00 and put a $100 down…read morepayment. It has been almost a week and no definitive date for delivery and still cannot give one. I cancelled my order because of this lack of knowledge. Lost the $100. Think before you purchase anything from this place!!!!!!!!!!!!!!!!!!!!!!!!!!!

Exceptional service from the time we first walked into the store to the time they installed the…read moreappliances. Andrew and Clint went above and beyond!

I went to purchase a microwave and it needs to be ordered the store is open until 9 but appliance…read moreperson left at 7:15 so i spent time and gas and was turned away Worst customer service ever!!!! would leave negative stars if I could

I was in need of help to choose cement pavers for a project. Eleanor was an employee who went above…read moreand beyond. She steered me to the exact thing I had in mind. Not only did she help me pick out the item, but also loaded them in my car for me and it was raining! Eleanor should be considered an asset to your store.

If anyone is in need of a new mattress,bed frame ,complete bedroom set, bed sheets blanket or even…read moregood used furniture or refurbished appliances. Please look no further Les's One Better located at 1352 Commercial Street Neenah WI... has it all. Number #1 mattress world wide. Time to stop wasting money at these big store companies and come check out the small company out....you won't be disappointed

We've been working with Les's One Better now for 5 years. Nothing but good things to say about Les…read more He's an honest and very hardworking man who'll do what he can do for you. Our last purchase was our queen mattress, a New Englander. It is a comfortable and affordable mattress that will last you a good long time. With Les, you will get the personal touch unlike the bigger stores.

We have had great service from Kossels highly recommend. They've been prompt and all is great…read morecommunication.

They have quality appliances. I have not had any issues from them like big box stores, where they…read moreseem to have shorter life spans. I own rental properties, their refrigerators,, coin washers and dryers, stoves, and dishwashers seem to last forever. Mine are now all 20 years or older except for big box stores replacements. Their service department is willing to give advice so they can prevent you from having service calls. Seems like their emloyees' know more than just selling appliances. Not like Best Buy, Lowes, Menards. If you do, You better buy an extended warranty, because you will use it. Sometimes without success.

I stopped into Best Buy today completely overwhelmed about gaming computers, and Eli was absolutely…read moreincredible. He took the time to explain everything in a way that actually made sense--graphics cards, processors, cooling systems, all the stuff I usually get lost with. Eli didn't rush me or push me into anything. Instead, he walked me through the differences between pre-built systems and custom builds, what specs matter for different types of games, and even helped me figure out what would fit best in my budget. You can tell he genuinely knows his stuff and enjoys helping people. I left feeling confident and excited instead of confused. If you're thinking about getting a gaming PC or just need someone knowledgeable to guide you, ask for Eli. He made a huge difference and I appreciate the great service!

my son (11 year old) got in line to purchase pokemon cards. when he got to the counter, the…read more"manager - Santiago Treekus" refused to sell him pokemon cards. there were other other people in line behind him, they also had kids, and their kids were able to purchase pokemon cards (after refusing my son). i heard about the incident and went back to the store an hour later to find out what happened. Santiago wouldn't come out to talk. The counter rep says their policy is one transaction per credit card (which is not true), but this had nothing to do in reference to not selling my son pokemon cards. I spoke with another manager there (Josh), and it didn't seem like he cared or showed any concern. He even made a comment in reference to "it's just pokemon". i called corporate and reported the incident. Most likely nothing will happen to fix this issue or compensate us for the poor service, but just wanted the community to be aware of the people working there.