Do not use Verizon as a phone plan. They are a bunch of manipulative liar who will tell you…read morewhatever you want to hear then go behind your back to charge you outrageous prices and there's "nothing they can do to fix it". It's horrendous that they are allowed to liar to their customers and have no consequences for their actions. And this is not the first time Verizon has tried to squeeze us of every penny we have. My family has fought withthem for months over money issues such as taking too much money out and not giving it back and now trying to charge $830 after they lied to our faces and said we wouldn't be charged. We will be taking our money elsewhere because we can no longer trust Verizon. It's disgusting how they can get away with this. I don't care how "good" of a phone service they are, this is unacceptable behavior.

We have been customers for almost 22 years. We bought a new iPhone 15 pro max during a free tablet…read morewith purchase of a phone promotion. I went into the store today to pick up the tablet, and they said the promotion is over and there is no possible way to give me the tablet. That's it, nothing.... Terrible customer service, they just lost a loyal customer.

I am healing from a broken hand and one week later my old Verizon phone completely died. It was…read moretime to get a new phone. I went into the Verizon store on N. Maize Rd. I spoke with Ivy and Isaac explained my situation and they were helpful and thinking about how to replace this phone. The very next day marla and Isaac helped get the new phone functioning for me. They were extremely helpful and I very much recommend Ivy Isaac and Marla. Thank you so much.

The staff are very slow do not care for how long customers wait super slow and not efficient…read more They need a manager in store They care zero about customers

i am a retired mfg. eng. for over 25 yrs w/ boeing aero space. my wife and i have been happy loyal…read moreverizon customers. i am writing this review to inform "not to buy from a 3rd party store". my wife and i visted this store april 1st, 2026 am. april fools day! that what i tought they think wwe were. we spent over $2,000 on 2 galaxy s26 cell phones. we were there for oveer 2 hrs. i have prostate issues; they did not have restroom facily for customers. i had to go back of the building. there is not a store nearby that would allow to use with their facily within half a block! steve miscouted several times on pricing, he kept saying opps! my bad! we had galaxy s21 as wise as we are, we wanted to take advantage of the sale. my wife told steve (salesperson), i am having a very bad headache, plpease slow down a little. after we paid for the sale, his manger came over and told us to call customer service if we neede more help. my wife was so upset that we left in a hurry and left her purse with undisclose of potential lost of a lot of money!! when we got home, she called the store and whoever aswer said to my wife " i don't see anything and we will call you if we find it". i am not telling how fast we got there. they did bother to look for it! i walked in to were she left it and as i was walking away the mgr. just staired on the way out. i am hoping for verizon co. find out. i see to my right on this page with several (1) star not happy people.

Absolutely horrible service…read more Two months ago, we switched over from T-Mobile to Verizon. Traded our phones in, signed a contract saying they were going to give us a Verizon card to pay off our T-Mobile phones. Two months later here we are still paying for two phone plans. Not a single person on this team can figure out why, which has led us to pay two phone bills for the past two months. The general manager, Nathan set up a meeting, he was not able to make it, he informed the other manager Delilah, and she did absolutely nothing to help the situation. After going into the store five times trying to get this resolved you think that she would put a little bit more effort into helping us resolve this situation. She sat in the back and didn't come out until the very end when we were told to leave due to bringing up the possibility of us talking to an attorney to get this resolved. We are left with zero resources, the only thing they did was give us a customer service phone number, after being on the phone with them for hours there is nothing they can do, we have to go in store... Extremely frustrating when the people in store do absolutely nothing to help the situation. So unless you're wanting to leave even more confused than when you walked in, I'd inform you to avoid this location at all cost.

Never in my entire life, have I ever paid a company to replace a bad SIM card on my phone. Being a…read morecustomer with Verizon for over 5 years with a small business company with 8 lines. What ashame I know it will not hurt a global business if they lose a A customer but I am definitely changing.

I had put off getting a new phone and updating my plan because ... well, it's just a dreaded task…read more But Diana at the Verizon retailer at Harry and Edgemoor was just as helpful and patient as she could be. She listened to my needs as a small business owner, she checked the latest deals, recommended a phone and a plan that will do so much more than the ones I had, and was friendly and sassy in all the best ways. The whole transaction took less time and money than I thought and I'm a happy customer. Thanks, Diana!

I received a 29,000.00 bill have spent 24hours over 4 weeks trying to get it taken care of pour…read moreservice

Took my 86 year old grandma here after having multiple issues with Verizon's customer service line…read more We spoke with an employee named Hayley and she was fantastic! She steered us in the right direction and was able to get my grandmas phone working. As far as Verizon's Customer Support line goes, you're better off visiting this store instead.

Take forever to help customers employees are super slow and don't seem to care about people's timeread more

From the owner: Cellular Sales is Wichita's go-to Verizon Authorized Retailer for the latest devices, including…read moreiPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep Wichita connected with top technology and expert guidance. Visit us today at 4819 S Washington Ave for the newest smartphones, tablets, and accessories.

Do not go to this store! I ordered a device from Andover, which was accidentally sent to this…read morelocation. Colin was the worst representative I have seen in a long time. Not only did he yell at the customers in front of me, but he attempted to negotiate our transactions at the same time. I then proceeded to set up my own device while he finished up with them. At the end of the transaction, I was charged a $20 in store set-up fee for something I did myself!

It's unfortunate, because the employee we worked with to get our phones set up was very helpful,…read moreand polite..However, I cannot say the same about the manager. We purchased 4 tempered glass screen protectors for the family, for a whopping $60 a piece, and they ALL 4 broke within a week. None of us had dropped or damaged the phones in any way. They just started chipping around the corners after very little use. We came in to ask what the deal was, and the manager tried to blame it on us. "Well whatever happened to damage the tempered glass, would have happened to the phone screen". He continued to repeat this line about 3 or 4 times. I tried to tell him that "sir, we've had these for less than a week and they're all broke. just admit that you sold us a faulty screen protector and we'll pick up another one". But he wouldn't let it go, insisting that it must be our fault, and that we were the idiots. I hope this guy isn't there long, or we will absolutely find another store to do business with.

Mobile COMM is the best store I've ever worked with for repair, batteries, cases, all accessories…read moreand entertainment. All that you can think of. They always treat your phone as if it's their's. They work to give you the best deal that you can find in the city and they really do take care of their customers. Mobile COMM has been my one stop shop for over 5 years now. Even now that I live in New York City, I still make sure to come home and get my phone taken care of by them because I know that they have my back. Special thanks to all who work there, Daniel and Hamid!

These guys are the best! They saved me a lot of money by repairing my iPhone! They are courteous…read moreand professional and do not condescend to an older lady! They are fast and efficient! Twice they have saved my phone from the dust bin. My IT guy referred them to me and he was right!

Edgar helped me with my cell phone after it kept shutting off for no reason. I have 3 kids that…read morealways attached to me; and I dread taking them to the cell phone stores, or the computer places Edgar figured out the problem and had me out the door in not time - with out having to pay an arm and a leg. Thanks Edgar!!!

From the owner: We Buy, Sell & Trade Cell Phones, Tablets & Computers. Cell…read morePhone Fixing, Personal Computer Fixing, Cell Phone Accessories, Cell Phone Plans, Cell Phone Bill Payment etc. We pay top cash for your phones. We specialize in iPhone and Samsung phones.