update and credit where credit's due: thought I'd give them another chance after I got the…read morenecessary parts. Got concerned when the tech starting arguing with me whether or not my computer NEEDED a better heat sink/fan and power supply...AFTER she had previously recommended those upgrades a month ago. 24 hours later, after successful installation of the provided parts, I took the computer home, booted it up, and it seems to be running smoother and cooler. The crashes seem to be limited to a couple software programs, so maybe a re-install might be in order. Repairs and service are very affordable, and she seemed like she really wanted to put the computer at its optimal health and speed.

will pick up computer from your home and deliver it when done at no additional cost. Hardware or…read moresoftware problems, they can fix it :)

Whenever I have a computer networking problem, I give Proper Technology Solutions a call. These…read moreguys are the IT support company for Wichita, KS hands down! I will not call any of those "other guys" again!

From the owner: Professional, Personal IT Service and Support Your business…read moreruns on information. Let Proper Technology Solutions help you ensure that access to your information is always available, efficient, and cost-effective. Our professional, Wichita-based certified computer repair consultants can resolve your issues from basic virus removal to full service IT service, support, networking and wireless. We have experience dealing with computer networks of all shapes and sizes from small businesses to multi-location VPN solutions and can help users of all skill levels with their computer support and service needs in Wichita and surrounding areas. We are a Microsoft Certified Small Business Specialist and can help take your network to the next level with integrated Microsoft Cloud Services. Contact us for a free network support evaluation. We can come to your site and make recommendations to make your IT work for you, efficiently, and affordably.

After fighting with Windows 11 for way too long, I took my computer to the Ribbit office on West…read moreStreet. The young man that assisted me was very competent and courteous. He solved my problems and reset shortcuts to my liking. I highly recommend Ribbit computers if you have problems you just can't overcome. Ray Walker

I had a key pop off a company laptop and with my old eyes and fat fingers I could not get it back…read morein place. I took it to Ribbit on West Street and the put it right back in place at no charge. I've used them for years for repairs and refurbished computers and will continue to do so. Thanks Ribbit!

I went to WTI and know more about computers then they do. Especially the little guy in glasses…read more I used to rely on them a lot...pricy but got the job done. I am not going back after my last 2 experiences this month.

Fast and did a good job. Was a little off with some questions about a phone I wanted repaired. Said…read morethey could probably do it, but didn't have a charger for it. So, a little disappointed, but they did a good job with the computer

This company was great. Handled my situation with ease. Knew exactly how to fix my computer. So…read moreif you looking for someone to fix your computer don't hesitate in calling in this company. You won't be disappointed!

I took a portable hard drive to this store in Wichita with the hopes of retrieving lost data…read more Unfortunately their attempt resulted in unusable, corrupt files. To compound things, the 'recovered' data overwrote the original files making any second attempt by another repair shop impossible. All data was completely lost and I believe that to be the fault of this shop. Do not trust any data recovery task to these guys. If your experience is anything like mine, you'll lose everything.