Whenever I have a computer networking problem, I give Proper Technology Solutions a call. These…read moreguys are the IT support company for Wichita, KS hands down! I will not call any of those "other guys" again!

From the owner: Professional, Personal IT Service and Support Your business…read moreruns on information. Let Proper Technology Solutions help you ensure that access to your information is always available, efficient, and cost-effective. Our professional, Wichita-based certified computer repair consultants can resolve your issues from basic virus removal to full service IT service, support, networking and wireless. We have experience dealing with computer networks of all shapes and sizes from small businesses to multi-location VPN solutions and can help users of all skill levels with their computer support and service needs in Wichita and surrounding areas. We are a Microsoft Certified Small Business Specialist and can help take your network to the next level with integrated Microsoft Cloud Services. Contact us for a free network support evaluation. We can come to your site and make recommendations to make your IT work for you, efficiently, and affordably.

Jairus repaired the circuit board for my Pokemon Emerald. Before that, it was repaired by Ribbit…read moreand the repair had come undone. Jairus repaired it all again from scratch and did a meticulous job of making it look as good as possible. I couldn't be happier with the high quality work that was done especially for the price! Both owners are super friendly, likable, and helpful. Please give them your business for any of your tech needs! I know I will for now on.

Everything was smooth and easy from start to finish. Ended up doing more than i asked and returned…read morea fresh clean fixed phone. Helped explain details. Value was very good considering everywhere else was charging double. Very nice place and atmosphere. Both Men working there are amazing and fun to talk to.

After fighting with Windows 11 for way too long, I took my computer to the Ribbit office on West…read moreStreet. The young man that assisted me was very competent and courteous. He solved my problems and reset shortcuts to my liking. I highly recommend Ribbit computers if you have problems you just can't overcome. Ray Walker

I had a key pop off a company laptop and with my old eyes and fat fingers I could not get it back…read morein place. I took it to Ribbit on West Street and the put it right back in place at no charge. I've used them for years for repairs and refurbished computers and will continue to do so. Thanks Ribbit!

I would recommend this business to all my friends and anyone looking for a good repair shop. Kevin…read morewas very knowledgeable, quick turn around on the repairs, friendly and very reasonably priced. I have even had to call a couple of times just to get info and ask questions and he was extremely helpful and patient with me.

From the owner: Wichita's best computer repair shop, you can expect great cuomster service and repairs.read more

I went to WTI and know more about computers then they do. Especially the little guy in glasses…read more I used to rely on them a lot...pricy but got the job done. I am not going back after my last 2 experiences this month.

Fast and did a good job. Was a little off with some questions about a phone I wanted repaired. Said…read morethey could probably do it, but didn't have a charger for it. So, a little disappointed, but they did a good job with the computer

uBreakiFix really blew me away with their integrity and commitment to customer satisfaction!…read more The story takes some telling to get there, though. I originally had a mixed-to-negative experience with a worker at uBreakiFix that involved my MacBook Pro and two inadequate keyboard and battery replacements. A third replacement keyboard was never ordered despite multiple statements to the contrary, and then I was ghosted, apparently intentionally. It left my laptop functional but with an odd keyboard, a knocking rattle when jostled, and a slightly misaligned touchpad that clicked strangely in one place (all new issues). It was already an older laptop and I didn't want to make a mountain out of a molehill, so I was fully prepared to live with the keyboard and the other minor issues. I was pretty disappointed, though. Then my laptop started having (unrelated) display problems a couple months later, and I thought long and hard about going back. In the end I decided to give them another chance, so long as I was dealing with a new technician. I'm glad I did! Apparently the previous employee had been let go due to a pattern of behavior (my impression), and the other staff were unaware that my issue had never been completely fixed to my satisfaction. I have to give credit to the manager and the lead tech. They wanted to make it right, so they not only replaced the keyboard again, but they also replaced the display (twice; the first replacement had an issue) and overnighted all the parts--at no charge to me. They were also really good about communicating the ongoing status of the repair. Now my laptop feels brand new. They may have lost money on this repair, but I'll be recommending them to anyone who could use their services from now on. It's rare to see this kind of focus on customer satisfaction these days.

They were great! Good prices and very accommodating for my crazy schedule. They have wonderful,…read morecompetent, friendly staff! Thanks for replacing my phone battery so quickly!

update and credit where credit's due: thought I'd give them another chance after I got the…read morenecessary parts. Got concerned when the tech starting arguing with me whether or not my computer NEEDED a better heat sink/fan and power supply...AFTER she had previously recommended those upgrades a month ago. 24 hours later, after successful installation of the provided parts, I took the computer home, booted it up, and it seems to be running smoother and cooler. The crashes seem to be limited to a couple software programs, so maybe a re-install might be in order. Repairs and service are very affordable, and she seemed like she really wanted to put the computer at its optimal health and speed.

will pick up computer from your home and deliver it when done at no additional cost. Hardware or…read moresoftware problems, they can fix it :)