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    Proper Technology Solutions

    5.0 (1 review)
    Open Open 24 hours

    Services - Proper Technology Solutions

    Data recovery

    Desktop computer body repair

    Desktop computer support

    10 More Services

    Device support or repair

    Cloud services

    Telecom or network services

    Remote access services

    Server services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Video game console support

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (7 reviews)

    uBreakiFix really blew me away with their integrity and commitment to customer satisfaction!…read more The story takes some telling to get there, though. I originally had a mixed-to-negative experience with a worker at uBreakiFix that involved my MacBook Pro and two inadequate keyboard and battery replacements. A third replacement keyboard was never ordered despite multiple statements to the contrary, and then I was ghosted, apparently intentionally. It left my laptop functional but with an odd keyboard, a knocking rattle when jostled, and a slightly misaligned touchpad that clicked strangely in one place (all new issues). It was already an older laptop and I didn't want to make a mountain out of a molehill, so I was fully prepared to live with the keyboard and the other minor issues. I was pretty disappointed, though. Then my laptop started having (unrelated) display problems a couple months later, and I thought long and hard about going back. In the end I decided to give them another chance, so long as I was dealing with a new technician. I'm glad I did! Apparently the previous employee had been let go due to a pattern of behavior (my impression), and the other staff were unaware that my issue had never been completely fixed to my satisfaction. I have to give credit to the manager and the lead tech. They wanted to make it right, so they not only replaced the keyboard again, but they also replaced the display (twice; the first replacement had an issue) and overnighted all the parts--at no charge to me. They were also really good about communicating the ongoing status of the repair. Now my laptop feels brand new. They may have lost money on this repair, but I'll be recommending them to anyone who could use their services from now on. It's rare to see this kind of focus on customer satisfaction these days.

    They were great! Good prices and very accommodating for my crazy schedule. They have wonderful,…read morecompetent, friendly staff! Thanks for replacing my phone battery so quickly!

    Proper Technology Solutions - itservices - Updated May 2026

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