Terrible service. Closed during business hours. No way to contact them by telephone, the phone…read morenumber seems to be fake. It is a fake 3rd party store and will add bogus charges to your bill, DO NOT GO THERE

called to ask a question regarding my bill and without an answer or a warning (while I was still in…read morethe middle of talking ) was placed on hold and transferred to customer service. I found that to be extremely rude and unprofessional. At the very least let me know you cannot help with that and you're transferring me . If that is the kind of service being provided to customers then I will gladly go elsewhere.

bjs at and t location auburn buyers be wear. they have sale…read morepeople in the store that solicit you to change from your cell service. They promise american express gift card, this is extremely difficult to get. also it technically a bjs gift card. second you submit your phone and they say they will pay off what you owe on your phones. another false statement, you need to pay your carrier . submit a claim for each phone and maybe 60 days you will get a debit card for 800. trying to get in touch with customer service very difficult

Bought a phone here that did not work with new Bluetooth car although it was "supposed to be…read moreuniversally compatible". In order to return phone, store charges a restocking fee roughly equal to cost of phone. Misled by sales person and then told by manager they are not Bluetooth car experts so not their problem to take it back and waive fee. Poor customer service all around.

This store has been open since day one of the Shoppes.... When are you going to fix the annoying…read morealarm that goes off every 6-9 min. When your customers on average have to be there for 2-4 hours this is akin to being tortured!!

Went into store (Blackstone Valley) looking for some help with lowering my monthly phone bill by…read morechanging carriers. He was able to save me about 20.00 per month, not what i was hoping for but better than a sharp stick in the eye. The quote i got totaled about 158.00 per month, imagine my surprise when my first bill, that i received was for more than twice that amount, somewhere around $350.00 when i called to question it i was told it was because of the activation fees, the insurance, and something called Next up. None of which was discussed and none of which appears on the quote they gave me. i am in the process of weighting my options and if i cant get to the number quoted i will more than likely go back to my original carrier . i am still under the trial period for another 6 days. Not only that but much of the info from my old phone was lost after spending about 4 hours in the store on the initial day i was there and then had to go back for more transfer time the following day for another 2 hours. On top of it all the ATT internet that i wanted to trial did not work out and when i went to return it to the store.....oh no could not take it there, which would be easy for me the customer, i had to take it either to UPS or Fedex...... Make sure you get all the little extras they like to slap you with in writing. You know that sharp stick in the eye I mentioned above...well that bill is it! Very bad taste in my mouth with ATT at this point. Update: met with the store manager a nice young guy, who i think said his name was Alfi....forgive me if i got that wrong. Reviewed the bill and the quote, told him that i expect the bill to match the quote not be 2 1/2 times higher . Told him that during my call with alex at ATT customer service that they told me that the store could credit the activation fees with a note on the account,. Suggested he call customer service to find out how to do. He is supposed to call me with an update. UPDATE: The store manager did call me back and said there was nothing more he could do other than what the customer service folks did ior me already, which was to degrade my plan and remove an extra that i did not know about or ask for. When i asked him if he had spoken to his customer service department he said he had not and i suggested that he call them and see if in fact he could waive the activation fees as they said, he was going to do that, that was Wednesday afternoon its now almost noon time on Thursday. I think he is trying to run out the trial period clock. i called him, no answer, left a VM.

Value, friendliness, they care about the customer. Always helps when Need quick answers.read more

I highly recommend GSS Technology. The owner, Chris, is extremely knowledgeable, professional, and…read morefriendly. I needed to change to Windows 11 and I was given several well explained options and pricing to choose from. I opted for a new computer and I received a quality product. The cross over from old to new was done quickly and I was even provided a new updated wire to connect my PC to the monitor. I ran into an issue with the printer, and I was able to call and receive an immediate response to correct my issue which was done remotely. I have used GSS Technology for several years and you can put your trust in them for all your computer needs.

Thanks for replacing my phone battery, it's working great. 20 minutes! Amazing and friendly service.read more

Matt went above and beyond to help fix my daughter's cell phone and saved us what would have been a…read moredebilitating bill from Apple. Kadienne's face recognition stopped working...not a very easy fix! She couldn't access her passwords nor her college ID. It is not as easy as disabling the face recognition. Matt found the problem and corrected it and I can't thank him enough!!!! THANK YOU MATT!!!!!!!!!!!!

Were visiting from California and my son is having surgery Friday which is only a couple days away…read more he happen to drop his phone at our hotel And I needed a quick fix so he could have his devise to play on post op. Rawaid was so kind and helpful even over the phone that i decided to drive a half an hour away from Goodyear to Glendale just to have my sons phone fixed with him. I honestly couldn't have been more grateful that i made that decision Not only was he kind and reasonably priced but he had the heart to allow my nine-year-old son to stand behind the counter with him and watch him work on his phone My son is a total boy and super intrigued by anything hands-on! Watching Rawaid and my son work on his phone to get it back to working condition melted my heart! If we were from Arizona he would definitely be our go to person! My son even asked if he could move to Arizona Way to go Rawaid, Arizona is blessed to have a small business owner such as yourself..

Took a computer and printer over for repair. The owner fixed…read moreeverything in a very short period of time and running properly. I've screwed around with this for. Long period Of time with ZERO results. I am a proud computer idiot. I'll recommend this store in the future and continue to use them.

Michael Burns is extremely knowledgable with computers and is so helpful. He understands the…read moremeaning of customer service and always makes the time to help you out! He's definitely worth giving a call with any computer questions you may have for both PC's and Macs!

From the owner: Computer Repairread more

Had the fan replaced and upgraded to a SSD hardrive in an all in one HP…read more Very fast,professional and courteous. Besides the requested work to be done. The computer was cleaned of any virus and learned what to do in the future. Price is very reasonable for the work that was performed. Thank You ONSITE COMPUTERS Not even going to think about going anywhere else for this service in the future!

My husband and I, plus my elderly parents, have used Onsite Computers for all of our computer…read moreissues for many years. They are fast, friendly, professional, and amazing!