Patty and Don C About two weeks ago my wife ordered a patio…read moreset for our deck. when the order was shipped, it was missing several items. After several attempts to resolve the shipping issue, we decided to return the patio set.WE went to the Oxford Ma. store to return the furniture . At this point we were very frustrated, then we met Tina ! we explained the whole situation to her and she immediately sprung into action to resolve the problem. She made several phone calls,was able to have the money refunded to my wife"s Home Depot account and then assisted us with purchasing two new patio sets that we are enjoying now on our deck.Tina provided us with the best customer service we have ever experienced She went above and beyond to make us happy ! The two of us left the store very satisfied ! Thanks to Tina in the Oxford MA. store we had a 5 star experience.

I had terrible luck with my local Lowe's getting an installer to come down and provide an estimate…read morefor a new front door. Made a call to Home Depot and paid $40 for an installer to visit and measure then suggest door options 10 days later still no call for my appointment Called Home Depot and turns out they forgot to schedule my appointment- I'm going with local contractors from now on. Big box stores can't be trusted or depended upon

This is place is good at what they sell. Really reasonably priced items that include kitchen…read morecabinets, bathroom vanities, sinks, toilets, doors, windows and flooring to name a few things. You can get out of here with a good looking double vanity, double sink counter-top and two faucets for under $1k... when you are on a budget you really can't beat that! The staff here are very friendly and seek you out to help you. They helped us get our stuff in the car which was great since it was just me and my husband.

This is not the first place I'd go visit for my hardware needs but when i need something quick and…read moreinexpensive, this is a place I'll run to. Let's face it, the specialize in closeouts. I know I'm not going to find the best selection nor am I going to get the best advice if it's a project I've never undertaken before. But that's OK because I know that going in.

Either sheer incompetence, contempt, or discrimination made my last visit to Webster Electrical…read moreSupply one that--as they had hoped--will prevent me from ever coming back there again. Yelp is going to show you my old review--where they effortlessly provided me a material they had plenty of, for free, with a smile--and you're going to see this review, where every single detail of the above was turned on its head. [Worse, Yelp has a sample review about how the staff is wearing masks for COVID. The folk at Webster Electrical were not.] Today, I was rolling through their parking lot and going up to the same inacessible stoop. The store's front is pretty inaccessible but the back has big steps that you can probably have help being pulled up. I didn't have any help, just ask the associate who exited as I fumbled my children's wagon up the stoop alone. This same associate failed every retail step there is, probably because he was deciding I wasn't going to pay his paycheck by any means of his employment. I handed him the fuse for my fan and asked about a replacement box full of them. I noted just as I was told years ago: these fuses worl for holiday lights as well. This was after he didn't welcome me, didn't introduce himself, and didn't ask me what I needed. Before he came back, I and my children were soon surrounded by four other strangers, who didn't introduce themselves, didn't greet me, and didn't treat me as like I was more than a ghost. When my host returned, he said that they didn't even have ONE left. [Of a common fuse?] I asked when will they be in stock. He said never, they won't be restocking them [for me, either.] I was shocked, saying that this was right before holiday season. [And you, a lighting store, won't restock a common holiday light fuse for the season?] He said I could just buy another. [What? Holiday Lights??] I told him I wasn't buying the fuse for holiday lights, I was buying them for a fan during this hot weather. I think he then told me I could try ... what, Job Lot? I don't know. I don't know at this point. And neither does this dude know that I was here two years earlier and got service for this issue NO PROBLEM. Suddenly they're acting like clowns around here? I don't buy it. And neither do you. I can't do anything about this discrimination, but refuse to buy from them again. Please don't support them until the employee in question is fired--or maybe after he and his four other coworkers look at themselves in the mirror for awhile and reflect upon asking the man in the mirror to change for the world's improvement. Because none of them said anything or did anything to help me further or in good faith. Too many businesses in Webster are dying. The costume place is closing down the street and their wholesome soul for all of downtown is leaving. This is maybe ten in the last three years. Does Webster Light have any soul at all left to lose? I'm just going to ask this: how do you stay in business not serving CUSTOMERS? If you don't serve the people in your community, there's no difference between you and buying online at Amazon.

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

I'm the Building Chair for a non-profit, we needed a number of large three section windows…read morereplaced. The maintenance supervisor for the facility had been soliciting replacement prices for awhile, nothing affordable came in. He mentioned to me the need to replace several windows, I suggested Pioneer. They came in measured and had a more than competitive price in hand within a couple of days. Quoted an accurate lead time and delivered and installed on time. The windows are beautiful, the price was more than fair, and the installation was completed without a hitch. Jake and the crew at Pioneer are a great team, and do exactly what they promise.

I had my bathroom vanity refaced and am very pleased with the completed project. There were some…read morechallenges working with a somewhat crooked vanity that Ryan, the installer, addressed creatively and my dealings with office staff to obtain different drawer fronts were successful. I had my kitchen refaced by an out of state company one year ago, never realizing there was a local company that provided quality work. I would not hesitate to work with this company again!

Out of business. When you call it goes to voicemail and you never get a call. When we had kitchen…read moredone was told lifetime warranty. Now we are stuck with cabinet problems and no one to talk to.

What can zi say...this is THE place to stop into if you like growing or taking 420 or other things…read more Never been to a business that's more helpful . The entire staff has very high values and wants to ensure their customers understand all of the different aspects to our hobbies. After buying many many different cart batteries, disposable carts and more, simply opening this door opened my ...do ur self a favor and try some 420 (get spiritual) and make some cool friends. Whatever you do just stop buying all the fast food and sitting ur @ss on the couch‍ P.S. dear owner, pls look at carrying these in photo they are, sublime and ur customers will probably love them!

I would highly recommend Matts Hydroponics to find all those easy to find, and more importantly,…read morehard to find items. I have shopped here multiple times and always receive friendly helpful customer service. Dana not only helped me find the items I was looking for, but also carried them to my car for me, which is great customer service. Thank you, Dana and Matts Hydroponics. See you next time.