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Verizon

2.8 (31 reviews)
Closed 10:00 am - 8:00 pm

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4 months ago

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8 months ago

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9 months ago

Alex was super helpful! Highly recommend! They helped me fix my issues quickly. It was a great experience

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4 months ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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5 years ago

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4 years ago

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3 years ago

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7 years ago

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3 years ago

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5 years ago

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7 years ago

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7 years ago

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5 years ago

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6 years ago

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5 years ago

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5 years ago

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7 years ago

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6 years ago

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5 years ago

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4 years ago

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4 years ago

Monique was awesome! Super helpful and sweet even after a customer was rude to her for no reason. Come check her out!

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8 years ago

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5 years ago

Waited in the parking lot for curbside pickup for an hour to be told my order was cancelled

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6 years ago

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7 years ago

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Ask the Community - Verizon

Review Highlights - Verizon

Reed has such a great energy and even mentioned he took over the store as the manager a couple of months ago, not too surprised there.

Mentioned in 3 reviews

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Verizon

Verizon

(96 reviews)

$$$

Went in last week. Desirae helped my family and I. She was so fast and efficient. Girl was on two…read morephone calls at once trying to get things sorted! Very happy with our experience!

I have family in Tracy and so I'll stop in this store for help when I'm in town, and I don't think…read moreI've ever had a single positive experience. They are not interested in actually providing customer service, they're ONLY interested in signing new customers. Once they have your money and have you locked into a contract they will never help you again. My phone service has barely worked for the last year when I leave my house, it just won't let me make phone calls or use the internet unless I'm at home. I've called multiple times to get help, or to get them to lower my bill because of the bad service, and they refuse. This Tracy store literally doesn't provide any actual customer service, they have told me multiple times that if I want any help that I have to drive to Livermore or Stockton. So then what's the use of having verizon stores in Tracy??? I've been a Verizon customer for 20 years and fully regret the loyalty I've shown this corporation. They've proven to not care about their customers, and the Tracy store is an excellent example of that. The people in this particular store aren't good at their job, and I don't recommend that anyone sign-up to be taken advantage of by this company. Service is bad. Coverage is bad. Price is bad. Ultimately, Verizon has become just another awful company.

Verizon - mobilephones - Updated May 2026

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