As a local business owner, I find that it's rare to find other businesses that stand by their work…read more This company definitely does and we will be using them for future repairs.

Zee is very friendly and professional in what he is doing. I will use him again. I took in my…read morelaptop for screen replacement and he took care of it right away. He called the very next day to pick it up and my laptop looked new. Thank you.

Affordability rate to fix IPhone 7 plus I repaired my iPhone…read more7 plus home buttom, Back cover and great customer support service

From the owner: Hi Are you looking for a mobile phone repair service that…read morestands out from the rest, look no further, O&R Phone Repair LLC, we pride ourselves on offering exceptional services that go about and beyond your expectations. We are special in Expert technicians, Quality Parts, Quick Turnaround, affordable pricing and excellent services.

9/5/25- Came in to get my new phone battery and screen replacement. The parts had been ordered on…read moreWednesday and as they stated, it would be there on Friday. When I handed my phone to Nasser, he looked at it and said that he didn't think my screen was cracked and it looked like the screen protector had cracked. He even showed me by pulling of the screen protector and my phone screen was fine. There were glue sticky spots on the screen and he gave me the option to just replace the battery or still put on a new phone screen also. I told his to go ahead and replace the screen too since the glue marks didn't look good and I terfered a little with the touch screen function and covered the front camera. It took about an hour and was ready on time as Nasser stated. Its been working great now. I really appreciate Nasser's honesty and courtesy. I will be coming here for my future phone repair needs.

Came here for a phone cover and found the perfect one thanks to MO! He found one that fits my phone…read moregreat which is hard, because my phone is 5 years old! Thank you Mo for all your help and keep up the great work. I will definitely be back!

I don't know how this place has only two stars. I have worked with Abdul twice now and the service…read morewas excellent and prices were the lowest in Tracy. The customer service was great and friendly. Highly recommend.

Zero stars. This business is a front. Fraud. Charged 300$ and gave back the product more broken…read morethen it started. Changes the pricing and amount continuously. Fraud. Horrible service.

Went in last week. Desirae helped my family and I. She was so fast and efficient. Girl was on two…read morephone calls at once trying to get things sorted! Very happy with our experience!

I have family in Tracy and so I'll stop in this store for help when I'm in town, and I don't think…read moreI've ever had a single positive experience. They are not interested in actually providing customer service, they're ONLY interested in signing new customers. Once they have your money and have you locked into a contract they will never help you again. My phone service has barely worked for the last year when I leave my house, it just won't let me make phone calls or use the internet unless I'm at home. I've called multiple times to get help, or to get them to lower my bill because of the bad service, and they refuse. This Tracy store literally doesn't provide any actual customer service, they have told me multiple times that if I want any help that I have to drive to Livermore or Stockton. So then what's the use of having verizon stores in Tracy??? I've been a Verizon customer for 20 years and fully regret the loyalty I've shown this corporation. They've proven to not care about their customers, and the Tracy store is an excellent example of that. The people in this particular store aren't good at their job, and I don't recommend that anyone sign-up to be taken advantage of by this company. Service is bad. Coverage is bad. Price is bad. Ultimately, Verizon has become just another awful company.

If you're looking for an AT&T store, i highly suggest finding another branch. I've lived in the…read morearea for 14 years and no joke, every time we come to this branch they never help us. We end up getting our services completed at Best Buy. We came in for new upgrades and as soon as we said upgrades, they immediately said, no. They don't have the phones in stock (fine) but they never mention other options like ordering the phones, or other solutions. I stead they say- go to Best Buy. Customer service is non existent at this branch. So we ended up at Best Buy and sure enough we got what we wanted. Also spoke to their associates who said this branch is notorious for sending their clients to Best Buy. So corporate- are you wondering why your sales doesn't make sense? It's bec they're giving away your business.

BEWARE: Terrible store with terrible practices. Tried switching from Verizon to ATT, and was helped…read moreby one of their reps, Nazir. Not once did we discuss a "Next Up" plan or "security" plan that would have charged me about 90 a month extra in total. He had "forgotten" to send me a copy of the quote until I reminded him before leaving. Convenient. Checked the receipts, and cancelled my orders for new phones that same night. As far as helping my parents print out a copy of their business account number (they're old and forgot), they are reluctant to help and give the run around. Yet ATT corporate/customer service they SHOULD be able to print out and tell us the business account number. Long story short - Switched off to Verizon wireless. Beware of their fraudulent practices and overall reluctance to help. Check your bill and receipts people. If you have to order a phone, do it online to avoid them trying to sneak in extra services without your notification.

Place felt sketch when I walked in. I took an iPhone in to give to my daughter. Needed the screen…read morefixed and somehow ended up having to buy a new battery and new charger port because he said mine were broken. Ended up paying way more than the initial deal.

Dont buy your screen protector from here for $25 dollars. They crack super easy!! thats their…read morestrategy too have you coming back every 2 weeks for a fragile screen protector. They're super cheap. don't believe what they tell you. They told me their was 2 quality type . i always opt for the better quality supposedly for more money. I was in this cycle for 1 yr till I bought a 3 pack screen protector for $9 dollars on Amazon . 4 months later thing hasn't cracked on me once.... I still have the other 2 packs . I'm sure their good at repairing devices tho

This place is amazing!!!!! and so reasonably priced! It is convenient and only takes a few…read moreminutes. They have phone supplies. You have to try them!!

Brought iPhone in for back glass replacement, phone was fixed and I was able to trade in phone for…read morefull trade-in value with cell phone provider. Great service and cheaper than the mall.