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    Cricket Wireless Authorized Retailer

    5.0 (3 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

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    6 years ago

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    4 years ago

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    8 years ago

    Very great customer service and very fast too, i recommend cricket to everyone. Great service and great place.

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    People searched for Mobile Phones 175 times last month within 15 miles of this business.

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    Verizon

    Verizon

    2.7(96 reviews)
    1.7 mi
    $$$

    I have family in Tracy and so I'll stop in this store for help when I'm in town, and I don't think…read moreI've ever had a single positive experience. They are not interested in actually providing customer service, they're ONLY interested in signing new customers. Once they have your money and have you locked into a contract they will never help you again. My phone service has barely worked for the last year when I leave my house, it just won't let me make phone calls or use the internet unless I'm at home. I've called multiple times to get help, or to get them to lower my bill because of the bad service, and they refuse. This Tracy store literally doesn't provide any actual customer service, they have told me multiple times that if I want any help that I have to drive to Livermore or Stockton. So then what's the use of having verizon stores in Tracy??? I've been a Verizon customer for 20 years and fully regret the loyalty I've shown this corporation. They've proven to not care about their customers, and the Tracy store is an excellent example of that. The people in this particular store aren't good at their job, and I don't recommend that anyone sign-up to be taken advantage of by this company. Service is bad. Coverage is bad. Price is bad. Ultimately, Verizon has become just another awful company.

    I would give them a ZERO rating if I could. So I went in the store to upgrade one of my lines about…read more3 months ago. The representative Devin/Devon helped me. He told me I could get a FREE new apple watch with the upgrade..Mind you I already had a line for my Apple Watch where I was only paying like $10 a month. So they order the Apple Watch I want and when I come back to pick it up they cancel my current Apple Watch line and open a new line. I then later realize when I get my next bill the watch IS NOT FREE and now I'm paying $30 a month for a line that I was previously paying $10 total for before. I don't live in Tracy so now Verizon is telling me I need to go back to the store to try to resolve this. My advice GO SOMEWHERE else.

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    AT&T Store

    AT&T Store

    2.6(114 reviews)
    1.8 mi
    $$$

    If you're looking for an AT&T store, i highly suggest finding another branch. I've lived in the…read morearea for 14 years and no joke, every time we come to this branch they never help us. We end up getting our services completed at Best Buy. We came in for new upgrades and as soon as we said upgrades, they immediately said, no. They don't have the phones in stock (fine) but they never mention other options like ordering the phones, or other solutions. I stead they say- go to Best Buy. Customer service is non existent at this branch. So we ended up at Best Buy and sure enough we got what we wanted. Also spoke to their associates who said this branch is notorious for sending their clients to Best Buy. So corporate- are you wondering why your sales doesn't make sense? It's bec they're giving away your business.

    They don't know what they do. No point in making appointments. I had an appointment at 11AM, waited…read moretill 12:20 and left. When I texted them the response was an apology saying their 10 AM customer took 2.5 hrs . I took another appointment at 5PM. I was at the store .. and then the same associate who gave me appointment called in someone in the queue ignoring the appointment and when I reached them, she asked me to wait for 10 more mins . Very unprofessional and I don't think they know how to manage appointments or time . I am still at the store waiting since 40 mins for a 5 PM appointment.

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    Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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