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    Verizon

    1.8 (43 reviews)
    Closed 10:00 am - 7:00 pm
    Updated a few days ago

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    Literally took me 30 minutes to get a SIM card . Straight ridiculous ; attitude was smelled at the door worst VERIZON I HAVE EVER BEEN TOO !

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    9 years ago

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    10 years ago

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    9 years ago

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    Review Highlights - Verizon

    He went above and beyond to him my fiancé and myself to port our numbers and start a new phone plan together.

    Mentioned in 2 reviews

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    Apple Cumberland Mall - Device Options

    Apple Cumberland Mall

    (138 reviews)

    $$$

    My experience at Apple Cumberland Mall was okay overall & my issue was resolved eventually after a…read morelong wait. I arrived a few minutes early and checked in with a friendly Apple associate. She greeted me, found my name and walked me over to a table with four seats. I waited for over 30 minutes in what seemed to be a troubleshooting area for iphones and while waiting I saw other customers (with phone issues) dealing with various situations. Some were waiting and some were being served. There were plenty of Apple associates walking around with their teal shirts and politely greeting or assisting the best way they could (or couldn't). Another staff member checked on me after 15 minutes, and said someone would be with me soon. There was a woman being served next to me who was visibly upset after working with an associate to solve an issue with her phone, and I heard her state that she'd been there for over an hour. About 15 minutes later another staff member came over to check on me & I asked if I should move over to what appeared to be the table for Mac issues. They agreed and I moved over a few minutes later. My issue was related to a water spill on my Macbook Pro, that damaged my charging port & keypad. I initially tried to resolve the issue with Best Buy - Geek Squad near my home, but the agent was unable to process the ticket after doing most of the work to assist me for an hour and send my laptop out to be repaired. He provided a Geek Squad ticket number & print out and gave me advice to go to an Apple location with it so they could help finish the job. After 45 minutes of waiting, the agent at Apple was able to enter the Geek Squad ticket into his database, collect my payment for repair and take the computer. $300 plus tax and a few business days later my Macbook was shipped back to me repaired. I will note that my Macbook was under warranty (extended) when this occurred . I struggled between a three and four rating because I could see why many customers were upset first hand. My decision to give them a three is because of the long wait time, despite of having an appointment made days in advance & explaining my issue to two associates before being told to move to the proper area to be seen. It was inconvenient, but this location ultimately helped resolve my issue and prevent me from footing the bill for a new Macbook this year. I would return if in a similar situation and pack the patience.

    Apple is Apple! You get some good Support Apples & then get…read morethose Rotten Apples! I had a Rotten Apple today... (roll eyes).... You know the one that came to work with the poopy attitude. Wish I would had gotten the "other" Apple. Make an appointment if all possible. It's jammed packed in here and it's barely 11:00 am At any rate.... If I could have done what I needed online at home, I would have stayed! No more "Rotten Apples" please

    Click IT -  Marietta - Your local IT shop

    Click IT - Marietta

    (6 reviews)

    A couple weeks after my daughter was born, I found myself dealing with a Acer laptop that failed to…read morestart after backing up some documents. It was such a bummer because I had just wrote a letter to my daughter that I wanted her to read someday about our hospital experience. So, I ended up looking for an IT repair shop using the Yelp Projects app and heard from Dustin at Click IT in Marietta. I got several estimates but Dustin's note stood out to me. The cost for diagnosis seemed reasonable, and it was a very small price to pay to have the laptop looked at to see if data recovery could be performed and the laptop repaired. He was very responsive to my inquiry and questions. I was very anxious but decided to give it a whirl. Over the next several weeks, the laptop underwent repair, troubleshooting, and testing to see if it was recoverable. Data recovery could only be performed by a third party vendor which was separate to the laptop repair. Then, the laptop power source failed and the battery conked out too. I starting losing hope that the laptop could be repaired. It survived graduate school at Kennesaw State and many years of productivity for both work, school, and personal usage. Dustin, Amelia, and even Tony stepped in the job and pulled off what appeared to be a miracle by methodically replacing parts of the latop and giving it new life with a 1TB hard drive and brand new power supply. These laptops are not easy to fix, so well worth the money and time spent to bring it back to life. The service, overall value, and care I received is certainly there with Click IT Marietta. I would most certainly recommend giving Dustin and his team a shot at your business if you are experiencing computer issues. I am proud to say the letter I wrote for my Tallulah was recovered along with many other important professional documents. I can't thank them enough as the laptop will be put to use as I look for a new job in the Atlanta metro area.

    Returned to this establishment after almost a year. This time, to get my phone serviced. So glad to…read morehave found this place. The owner is thorough, knowledgeable and solution-based. Identified several issues with my phone and got it running faster almost immediately. Also recommended some better third-party anti-virus softwares than the ones I was currently using.

    Verizon - mobilephones - Updated May 2026

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