Horrible company deal with u buy firestick for 300 for 6 months 90% of the time u getting support…read morefrom them the they give you 155 dollars back this company is a scam I would recommend find other place

do not get your phone fixed here i was a loyal customer brought my phone in many times to fix the…read morelast time i did parts was not put back an my phone and was completely destroyed for them breaking parts inside my iphone 8+ , now i have to spend money out of pocket to get a new phone they refused to acknowledge their wrong doings stay far away from this place

Absurd exchange / return policy! Purchased the correct phone case for my sister as a gift less than…read moretwo weeks ago. She tried it and the button would press all the time making the phone call 911. Attempted an exchange for another one, with packaging and receipt. "It's been almost two weeks we only do that in three days." I asked for a manager was told not there and would say the same thing. AVOID

Went to get a car phone holder. I wanted to see if it would fit and was told I can't open it to try…read moreit they are all the same size. Clearly they aren't because they wouldn't have sizes on them. I advise the the young lady if it fits I'll buy it but of course she said no. Customer service sucks

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.

went in today to get my iphone 14 pros battery replaced and charger port replaced was very…read moreaffordable took one hour i'm pretty happy with my phone now this place was great

Be careful doing business with them. They were supposed to unlock my phone but only lasted 2 months…read moreunlocked. The unlock is supposed to be permanent not only 2 months. They didn't want to give a refund and they wanted to charge again to have it unlock again. Be careful. They will take your hard earn money and rip you off

FaceTime and Face id WILL NOT WORK with the screens they use…read more My first intersection was to replace my mom's cracked iPhone screen. They replaced it with a non-apple screen but lied and said it was apple. They fraudulently sold me a product that did not work. And they did not reimburse me, I had to work with my credit card to get the charged covered. Then just last week my relative did the same thing and the Apple Watch broke the next day. Do not trust this specific chain, they are a rogue group that hustle you out of your money and into lower quality electronic replacements and take no responsibility.

Easy, Peasy Cellairis location!…read more ++ Ambiance is Atlantic Station outdoor mall. This Cellairis is a permanent storefront with direct ingress and egress to outside. It's clean and organized. They wear masks and currently Atlanta's mayor requires all shops to do so. Here, no one was fidgeting with their masks and then touching customers' phones. There was only one other customer here and so practicing social distancing was easy. + Cellairis is an Atlanta based franchise that sells cell accessories and repairs cell phone screens. I have a screen and case warranty with Cellairis and last weekend, I needed to replace my phone tempered glass and case. After dealing with the Cumberland Mall Cellairis cluster, I called this location and they (Sam) confirmed they had several cases in stock for my phone. ++ Services vary among different locations. While their Cumberland Mall location was the worst I've experienced, this Atlantic Station Cellairis was awesome! I don't frequent Atlantic Station often and Sam the man provided directions and parking instructions. It was easy to find them and Sam greeted me upon my arrival. Sam took my warranty info and helped me pick out the color for my case. Literally, Sam took care of the entire replacement in 5 minutes! So NICE! + Parking is underground free for first 2 hours and street is metered, patrolled and ticketed. Phone repairs and accessories are a necessary part of our existence and Sam at this Atlantic Station made it painless! MY RATINGS - - - Inhumane - - Disgusted - Don't bother = Missed the Mark + Good ++ Better +++ EDIBLE...WHERE have you been all my LiFe!

Absolutely incompetent! Took my iPad in for a battery. When they returned it, the battery was worse…read morethan before and both my rear facing camera and microphone were not functioning. I took it back for another battery and repair of what they broke. Received the iPad back in two days, and not only was the "new" battery even worse (completely dead within hours with no use), they stated that they could not fix the rear facing camera, but they refused to pay any toward a replacement. I'm now out $1000 for a replacement iPad. Stay away from this place!

I had work done on my two iPhones at the Cumberland Mall location earlier today, September 23,…read more2025. Rey worked on one, and then the power button stopped working. He insisted they don't go near the button when fixing the screen or battery, but the button worked just hours earlier when I decided to bring my phone in. While he was troubleshooting the button, he pulled out a rubber seal with some tweezers, and then told me that I could come back in one week when he worked again, after he has a chance to order the needed part, and he will fix the button without charge. I'll update my review if the promised work is performed in one week on September 30, 2025. Also, iPhone batteries ship at around 50% charged no matter who you buy them from because its the most stable charge state for a battery and therefore the safest to ship, but the battery he installed on the phone powered on at 5%, which would never happen with a new battery. I think only one of the two phones he worked on received a new battery, and he thought he would save some money with the second battery. After I charged the phone to 100% and played around with the new screen, the home button is also now not working. Sometimes I have to press it three or four times to get the screen to turn on, sometimes it does not work at all. Both the home button and power button worked perfectly prior to taking it in to the shop. Update: On September 24, 2025 I called in the morning to speak with a different employee and to confirm the power button part had been ordered. I spoke with Mavis who said that the part is ordered and they will fix the button on Tuesday Sept 30, but she tried to explain the battery away as a "new battery that had just drained its battery while sitting in inventory". I think this is a sketchy explanation. Update: On September 30, 2025 I came in and they fixed the broken power button. I did not bring up replacing the battery because I just didn't want to complicate the matter. Between Sept 24th and Sept 30th, the home button had started to work properly so I think it just needed to work its way into proper place, but the home button has been a little iffy since Sept 30th. I am hoping that the home button starts functioning normally again within the week.

Curious to know which location does Verizon use because the young lady had to use my personal Wi-Fi…read moreand was all on my garage and not in her truck, something was sketchy about the whole appointment today she came out early Something just wasn't right

My grandson's iPad was completely fixed with new screen. It looks brand new. Took about a week to…read moreget it back but was worth the wait.

I gave them my iPad 11/26/23 They had my iPad for a month…read moreand couldn't fix it . It was a simple issue that could have been fixed in hours. Everytime I asked for my iPad they said they didn't put it back together yet. When I finally recived my iPad today . Which is over a month later they couldn't fix it . And my iPad is in worst condition. I do not recommend this business.

I had spilled water on my laptop, took it in for repair. Shehzad promptly diagnosed the issue on my…read moreMacBook Pro, replaced the battery with a high quality OEM Apple replacement battery and had my laptop up and running like new in no time. When you want the best, come to the best! 5 Star service and best cell phone repair shop in the area.