Great customer service. Timely. Respectful. Able to answer all my questions…read more I was helped by an employee named Joshua, who was able to get me a rediculously plan, and a significantly better phone than the Straight Talk phone\plan i had.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless. Visit us today at 537 Lincoln St, in Worcester, or give us a call at (978) 244-7339.

The service was really good. We wanted an antenna for our TV. He let us know that it would not…read morework and saved us plenty of time and trouble.

He is always knowledgeable and friendly. Today he replaced the speakers in my laptop efficiently…read moreand at a very reasonable charge.

My problem was diagnosed and resolved quickly by Nisar. I had cracked the screen protector and was…read moreconcerned the screen was cracked. Fortunately, it was not and faulty protector was removed and replaced in minutes. Pricing was reasonable. I really appreciate good service and this was it. Thank you.

I've been going to Marconi Radio in Beverly for years, and my most recent visit was another…read morereminder of why I keep coming back. This time I brought in my MacBook to have the battery replaced, and as always, the service was exceptional. Tony greeted me with a smile, took the time to explain everything, and had my computer back up and running in the time it took for me to stroll down the street for some lunch. Whether you need a cracked cell phone repaired, a computer fixed, or even a remote starter installed before another cold New England winter, Marconi Radio is my first choice every time. What I appreciate most is that you're treated like a valued customer, not just another transaction. The Linares family has been serving the community for decades, and it shows in everything they do. It was also great to see Tony's son, Anthony, now working alongside him and continuing the family tradition of outstanding customer service. Hats off to the entire Linares family. Marconi Radio has earned my business time and time again, and I highly recommend them to anyone looking for honest, knowledgeable, and dependable service.

After an accident, my phone was no longer working. I was locked out of everything and according to…read moreGeek Squad and a few others, nothing could be done. I was referred to Tony who promised to do the best he could. Sadly, the phone repair was beyond his skill set. But, he knew how upset I was and reached out to a friend of his in NY. After a week or two, it was brought back to life, just long enough to transfer my data. There aren't enough words to describe Tony (and Anthony's) professionalism and passion for their craft. I HIGHLY recommend using their services!!

Larissa is seriously a superhero she is my wonder woman she fixed everything with him while Verizon…read morehad sent me three replacement phones she took care of everything and I got a different manufacture because of her she just went above and beyond. and just be patient because she's usually the only one in the store but it's worth it because she will treat you like gold

Waited for fifteen minutes with zero acknowledgement; understandable that understaffing is an issue…read moreeverywhere, but with no one else in the store waiting and two employees out front, not even a 'hello we'll be with you in a moment' is just

Absolutely horrible. Rude nasty attitude and useless. The worst experience ever especially with…read morehaving my daughter. Tried to make me the problem because she was "multi-tasking" and I needed to be patient. Disrespectful in front of my daughter. Racist on top of it. Stood there forever more than 20 minutes before even being told they would assist me shortly. Couldn't find a solution attempted to make me a new email because the entered it wrong and was unable to use that for my account. Was told they would call tech immediately and after 10 minutes proceeded with idk how long this will take I will call them shortly. My fuses are really short and if it wasn't for my daughter the outcome would be completely different given the disrespect that was portrayed. I absolutely hate this establishment and company.

I worked with Dan he helped me get my service switched over from Verizon! it was amazing experience…read moremade the switch seamless!

Bad experience at this store. Got two new IPhones and was told that we qualified for deep discounts…read moreon IPads...we were NOT told that we would be signing up for two new phone lines as well. We were also told if we had any issues we could return them within 14 days, when we figured out the new line situation we returned the IPads but had to pay a $50 restocking fee (in the fine print) for an unopened IPad that will be resold immediately. The whole experience felt like a bad bait and switch that we fell into. Don't do business here ....not reputable or honest.

The manager Shawn was so nice and personable. It was one of the best experiences that I've ever had…read moreat a Verizon retailer. I went in to get a new phone and he did everything he possibly could to help me and get me the best deals possible. After that my fiancé and I probably won't go anywhere else. Love my new phone and that it's all set up!

BUYER BEWARE. Very unethical business. Fraudulently entered me into a new Verizon contract…read moreWITHOUT my consent, even though I repeatedly asked for assurance I would not be put into a contract by purchasing a used phone. Didn't give me my credit card receipt and they wrote "non-refundable" on the paper print out. When Verizon tried calling the store they were hung up on when asked to speak to management then refused to answer the phone.

MICKEY WAS A GREAT PERSON TO WORK WITH! I was under so much…read morestress for the buyout program as I was switching from Spectrum. I had a Visa Prepaid Card from Spectrum to pay my phones off with and everywhere I went I was left with no solution. I went to this corporate store and after adding the card to my Apple Pay, I was able to pay off the phones. If you go in there, ask for Mickey.

Corey at this store is amazing. Took care of me very quickly and went the extra mile to print out…read morea receipt for me because on my last phone turn in, I had to fight with customer service to credit me what I was quoted in the store.