Amazing experience at this T-Mobile location yesterday. Stopped by around 2:30PM, there was a short…read morewait but someone acknowledged us immediately and let us know we were next in line. After about 10 minutes, Robert greeted us and took care of us from the start to the finish. We were there a LONG time in the store, trying to find the best way to transfer our lines utilizing the best deals possible and trying not to spend too much out of pocket either. Robert and his manager Ms DeLeon explained everything to us thoroughly and gave us different options that would help us save money and still be able to upgrade our lines. It was truly a wonderful experience, I am thankful they had the patience with us and took the time without rushing us or being frustrated. I would recommend highly for anyone who is wanting new internet or cell services to go to this location, the staff is truly awesome and they want to make sure customers are leaving happy. Ask for Robert, he was seriously great! Looking forward to being T-Mobile members now after being long time ATT customers

With only two days left in my trial period, I visited a T-Mobile store to return the internet…read moredevice due to connectivity issues. The staff diagnosed the problem and encouraged me to give the service another chance, promising that if I returned the device within a few days, I would only be charged for the days I had actually used it. However, the video streaming remained slow and kept cutting out, so I returned the device shortly after the trial expired -- well within the window they had described. Despite their assurance, I was billed for the entire month. They did not honor their word . . . Always have them give any promise in writing.

Had an appointment and waited over 40 minutes past my appointment time. For reference I completed…read morean upgrade and needed to drop the old phone off. Something that took less than 3 minutes took them 35 to 40 minutes to get to me. When the representative came to assist I asked if an appointment was a suggested time and he gave me the excuse that 4 people walked out and it was shift change and lunch break. This was late in the afternoon, after 5PM. Meanwhile the manager is at the back counter adjusting her bra and breast under her shirt. I then walk up and make her aware that I have an appointment and she states "we will be with you soon". I then state soon has come and gone. Pick another location. The manager was more worried about her highlights and breast than the 8 customers waiting to be assisted

It's sad that I had to call and get the information after waiting over an 1hr because this the…read morecustomer service wasn't very much helpful and knowledgeable. Been to this location three times in the last five years in every single time is a disappointment.

The guys that took care of me on an early Saturday morning were the best. If you get the…read morechance,visit this Cricket location for the absolute best customer service you have ever received from a phone store. Say hi to the guy with the green shirt with a happy face on it for me when you do. I promise, you won't regret it.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our San Antonio store today.

Excellent work done here! I paid over $300 for the OE screen. I could have opted for a cheaper…read morescreen at half the cost which I had done prior at another vendor. Huge mistake! Mr.phone fix did great work & they were quick about it too. The tech even brought me my phone, turned it on and tested it to give me piece of mind. Highly recommended to fix your phone!

Shout out to Dylan for great service and a friendly welcoming and Antonio for the repair which…read moretransformed my damage (it was ran over) S24+ to looking brand new! The pricing is competitive and i will be for sures making this the go to place for electronic repairs. They were fast and its neat that they are next to the mall so you can walk around or go across the street to starbucks while you wait. They took maybe at most 50 mins for my repair.

Darin is knowledgable and honest with the way he does business. I brought a severely damaged iPhone…read more13 in. Honestly, I wasn't sure it was repairable, but they replaced the screen within a couple hours, and it was good to go, at least for a couple weeks. The screen quit working again, but not due to their work but the extent of the previous damage. So back in the phone went, this time for a new screen and back case. Darin was willing to comp the screen as they had already replaced it, but as I was using my bank's phone insurance this time, we are having it fully repaired like new. As I mentioned, this shop is very knowledgable about phone repair as well as the different phone insurance programs and able to help guide me through the process of filing a claim as well. The repair costs are comparatively great, and on newer phones that's definitely the way to go as DIY can be so challenging with all the glue used these days.

My tablet's battery was swollen and screen broken when a nearby shop (who I won't name) tried to…read morereplace it. GOOD NEWS: I found CPR on O'Connor. They had some delays getting parts; but took my broken mess and restored it. They treated me VERY fairly on pricing too. Thank you! -