Excellent work done here! I paid over $300 for the OE screen. I could have opted for a cheaper…read morescreen at half the cost which I had done prior at another vendor. Huge mistake! Mr.phone fix did great work & they were quick about it too. The tech even brought me my phone, turned it on and tested it to give me piece of mind. Highly recommended to fix your phone!

Shout out to Dylan for great service and a friendly welcoming and Antonio for the repair which…read moretransformed my damage (it was ran over) S24+ to looking brand new! The pricing is competitive and i will be for sures making this the go to place for electronic repairs. They were fast and its neat that they are next to the mall so you can walk around or go across the street to starbucks while you wait. They took maybe at most 50 mins for my repair.

I love Verizon. Been with them for 15 years easily. I needed a phone charge for my car. My charger…read morebroke a while back, and I never replaced it. I was coming back from a road trip and the juice on my phone was dying. I need my GPS to get me home. So I swung by Verizon and bought a phone charger. It was about $30.00 for the charger. It's a small compact coiled cord, and it fits in my console perfectly. I was in and out quick. The gentleman that sold my charger to me was nice. And he was quick. Great to have been able to juice up my phone for the trip back home

The customer service by Norma was outstanding. She was so knowledgeable and so helpful. I had a…read morethousand questions and she answered them all, with patience too. The store is pretty far from where I live but if I ever need another phone or help with my service it is well worth the drive.

walked in stood there for 10 minutes nobody said a word to me. completely ignored me. don't waste…read moreyour time going to this location.

A couple of days ago my phone started giving me problems and was making it difficult todo do the…read morework I needed to do. I went to the AT&T store on Nacogdoches to see about getting an upgrade that I was eligible for. Tanesha greeted me and told me she would be glad to help. She was very helpful and made the process very easy. I highly recommend her to anyone needing help with their phones, pads or DirectTV service.

Amazing experience at this T-Mobile location yesterday. Stopped by around 2:30PM, there was a short…read morewait but someone acknowledged us immediately and let us know we were next in line. After about 10 minutes, Robert greeted us and took care of us from the start to the finish. We were there a LONG time in the store, trying to find the best way to transfer our lines utilizing the best deals possible and trying not to spend too much out of pocket either. Robert and his manager Ms DeLeon explained everything to us thoroughly and gave us different options that would help us save money and still be able to upgrade our lines. It was truly a wonderful experience, I am thankful they had the patience with us and took the time without rushing us or being frustrated. I would recommend highly for anyone who is wanting new internet or cell services to go to this location, the staff is truly awesome and they want to make sure customers are leaving happy. Ask for Robert, he was seriously great! Looking forward to being T-Mobile members now after being long time ATT customers

With only two days left in my trial period, I visited a T-Mobile store to return the internet…read moredevice due to connectivity issues. The staff diagnosed the problem and encouraged me to give the service another chance, promising that if I returned the device within a few days, I would only be charged for the days I had actually used it. However, the video streaming remained slow and kept cutting out, so I returned the device shortly after the trial expired -- well within the window they had described. Despite their assurance, I was billed for the entire month. They did not honor their word . . . Always have them give any promise in writing.

With my recent phone issues and switching services, this metro location has made the process so…read moremuch less stressful! I'm always helped quickly and gladly by employees, which is a bonus..... special thanks to Chris!

Went inside and immediately was greeted by sales rep. She was very upbeat and had great energy…read more Unfortunately I was at the wrong location or else I would have definitely been happy to give them my business. Definitely recommend this location.

Needs to be a 0. Went to this store on Sunday 01/26/2025 @ 3:30 PM. Needed to upgrade a phone on my…read moreaccount. Young man behind counter was not friendly to start with & proceeded to tell me I needed to upgrade my account to get any discounts on a new phone. Told him that was not the case & tried to explain to him that according to the T-Mobile website I could get $150.00 off a new phone. He told me no & i was trying to show him the website information. He would have no part of it. Then he backed off new account demand & said he found where I could get $70.00 off. I asked him to give me some time to provide the information I have to him. Out of nowhere he tells me that it's $70.00 off there, that's it & I could go to any other store & it would be the same. I left & went to another T-Mobile store @ 634 NW Loop 410 Ste 103. They had no problem with my account status & immediately informed me to that there was a $150.00 discount promotion going on. This is exactly what the T=Mobile website said. Purchased upgraded phone from this location. I will not be going back to the 1000 Oaks & Maltsberger T-Mobile store.

Great store!! Needed to return a phone and 3 employees helped me to make sure it got done right…read more Can't say enough nice things about them. I was very impressed. Hard working and it seemed whoever was the supervisor was making sure everyone was taking care of. Highly recommend this T-Mobile location!!!

The guy in there, not sure of his name, really long hair base ball cap, tall ! Awesome He has…read morehelped me the last three times I have been in there. I have bought two phones and and he has helped me with one repair! They are great Very honest and upfront about things!

I was already a regular here but samyra helped me so much very kind and intelligent person…read more Explained everything so well and in a way I would understand she didn't beat around the bush or try anything just gave me all my options great worker I'll be coming back here for life.