Do NOTTT go here!!! I took my phone here last week to get a screen replaced and the technician was looking at private & personal photos. I spoke with Adil, and despite me having solid proof, he would not show me the cameras. His only offer of apology was a screen protector. I dropped the phone off at 11 am and picked up after 12.... read more

Cellairis - I dropped the phone off at 11 am and picked up after 12.... - Mobile Phone Repair Near Me - San Antonio, Texas

I recently had Cellairis replace the screen of my broken iPhone. I am a single parent, and I have two young autistic children that I care for myself. With the Coronavirus going around, it is difficult, if not impossible to take them into any business. Fortunately, Cellairis was willing to come to my house to do the screen replacement. The individual from Cellairis came to my house after normal business hours and replaced my screen while sitting in his car. And the charge was the same as if I had brought it to the store. Within 15 minutes, I had a new screen. And the technician even put a screen protector on my phone. There was no extra charge for this or for the house call. I offered more than the fee requested as a tip for the great service, but the technician refused it. Only after I insisted and suggested he use the money to go have some beers with his co-workers did he accept the extra money. I use my phone to stay connected to the outside world and use it to order take-out food, groceries, and any other supplies for the house. I was very pleased they were able to come to my house the same evening I contacted them. Hopefully I don't have a problem like this again, but if I do, I will not hesitate to contact Cellairis again. read more

Came in with a busted iPad screen. Told me he'd have it fixed in a hour and a half. Called me within the hour and a half with a good as new update! My model was a iPad 6th generation. Cost for new screen: $139 (this was my quote but I'm sure everyone's is different) Screen protector: $25 (i used the % off for checking in and got it for about $15) If I ever break a screen again I'll definitely be coming back! read more

Communicates so well - fixed our iPad fast and for a great price! Will absolutely use again in the future.

Do not use this service - they will lie to you and perform services on your phone that you did not request. Took me 2 weeks to get my phone back, and it still wasn't fixed. Screen completely unglued, lite on phone was so bright it could have brought in ships. Had to make way to many trips, even after I got it back. Their warranty period is only 30 days instead of 90, because their service is so lousy, otherwise why change the warranty period - 90 days is pretty standard. SHOP AROUD!! Owner had the nerve to glue screen right in front of me, from the 1st trip. read more

I am part of that 25% of the population that has broken each and every iPhone I've purchased, counting back to 2008 that's an awful lot of damaged phones. In the past my only option was to replace the entire phone- not because I wanted to but because up until I found Cellairis, no repair shop could match the quality workmanship I demand. Now that I've found Cellairis my search is over, I've finally found a repair shop that meets and exceeds my expectations. The assistant manager, Marc, is absolutely amazing. The quality of work, parts and speedy personable service is certain to leave a good impression. Thanks Cellairis! read more

Fast. Friendly. Cost effective. Would recommend. Sorry for the short review but my visit was pretty cut and dry: fix my iPhone screen. Mission accomplished. read more

Patricia was extremely helpful and made the experience awesome and she works fast! TIP: Don't forget to call around because they price match. read more

Cellairis - Inside Walmart - Mobile Phone Repair Near Me - San Antonio, Texas

So I originally just looked at the stars & this place had the best so hopefully this one star helps others. I took my phone on February 4 & it looked good. February 8 my phone started spazzing out. It couldn't figure out where I was tapping so it started clicking everywhere. I called and they said they'd be willing to look at it again but now I was concerned about something else going wrong. I read the reviews and although the star rating is high, a specific employee had similar poor reviews. Unfortunately he is the one who completed my repair. I emailed cellairis to request getting it fixed at another location. She asked for all of my information, my phone type, store location and more. After giving her this information she said all locations are privately owned and she couldn't help me. She then stopped responding to my emails and my phone is currently still in bad shape. Don't come here maybe try geek squad! read more

I came in with a very damaged iPad and what I thought may be beyond repair shattered screen. When I got it back, I was very pleased to see that it looked practically brand new. Not only did they replace the screen but they also got out all of the dents from where my 3 year old had dropped it. They are fast, friendly and do great work at an affordable price. I highly recommend them to anyone who is in need of repairing their screens!! They also give military discount, which is always nice plus! read more

Marc was wonderful. iPad looks great. Customer service is awesome! Quick turnaround time. Potranco Road Location.

Terrible customer service! Cheap parts! The 90 day warranty is a joke! Stay away!! I had an iPhone 6 screen repaired here and literally 15 minutes later the screen cracked whiled wiping the screen. The technician (Marc and the Manger (Patricia Moore) told me they could not help me but I could buy another screen at a discounted rate of $109. Corporate was also unhelpful. Luckily I called the Bandera location and the great staff there took care of me at no cost. I'm still nervous about the parts being used (far from OEM quality) but at least I didn't double pay. If I could leave 0 stars I would. Stay away from this location, go to Bandera. read more

Cheap quick and friendly service. Had a touch button repaired on my iPhone after it went inop. He got it done with a quickness even though he had three other phones before mine. read more

Amazing place!!!! Came in to get my iPhone fixed and Marc hooked me up. I couldn't be anymore happier with the service. My iPhone is fixed and looking pretty. read more

It is really hard to find fast service, cheap price and high quality parts, but if you go to this store you will see all together. Especially i want to thank for customer service, friendly staff.. read more

I received amazing service from the gentleman working at the Cellairis location inside the Walmart on Potranco road. Very professional & Fast read more

Great customer service! They fixed my husbands IPhone6s screen after it got ran over. The guy really knew what he was doing and did a great job! read more

Great service. Efficient and fast. Personnel is very friendly and the end product is just like new. They go through a thorough checklist four times to make sure your phone is functioning properly. When you go ask for Marc! read more

Should be a no star rating. The guy at the front seemed nice at first buy then is an absolute jerk when he takes your money and you try to get it back because the phone isn't fixed. After 2 weeks the screen isn't working and he says there is nothing he can do about it after I brought him the receipt. So rude as a staff and I'm just trying to save you now before you waste your time and money. GO SOMEWHERE ELSE IT'S TERRIBLE! read more

Marc did a wonderful job of fixing my phone screen, checking its other functions, and created an awesome phone case for me to protect my screen in the future. Great Triple Protection Package and even better customer service. The manager, Patricia, has a "keeper" in terms of a great employee (Marc). I would highly recommend this company, especially Marc! read more