Ashley and her team are the most convenient and amazing set of people that helps me…read more It doesn't matter what my issue is with ATT. problem is resolved! They are friendly and gets the job done with whatever problem I have with my phone. I totally recommend this place if you want informative and detail oriented people explaining anything you need to know before upgrading or Technical difficulties.

Ashley at the Moscow store is the manager and she is terrible at handling complaints and offers no…read moresolution. I thought I ordered a iPhone 16 pro and received a iPhone 16 and felt that it was a miscommunication mistake but instead of making it right she said it wasn't her problem!!!

Amanda was an incredibly rude worker who went out of her way to not be bothered helping me as a…read morelong time T-Mobile Customer.

Friendly and awesome staff. I love T-Mobile Tuesdays. Free swag every Tuesday via the T-Mobile app…read more Received coupons for free Baskin Robins, Dunkin Donuts, and Starbucks. Just picked up a free bow tie for our puppy and cat. I suggest more employees at this location because there was only 1 employee available when we walked in. We had to wait for a few minutes for the 2nd employee to be available.

A bit annoyed. I brought my PC in because it wasn't turning on, stating that I had tested the RAM…read moresticks and GPU, and had tried installing a new PSU but that hadn't worked either. I thought then that the motherboard or the CPU was probably the issue and stated as much when I gave him it. 100 dollars and a week later he calls me saying that he also believes it to be the motherboard or CPU but can't test which specifically since they don't have testbeds for AMD CPU's. This seems absurd to me given AMD is ~30% of commercial CPUs. He then tried to upsell me by asking if I wanted to get a "real" intel CPU/motherboard combo. I feel that I have essentially paid 100 dollars to be told something I already knew.

Brian fixed my iPhone and I appreciate his thoroughness and easy communication. He was flexible…read morewith making appointments and obviously knew how to fix technology

I had a backup hard drive installed several months ago, but it had to be reconnected a month later…read more About a month ago the drive once again disconnected, but after a month of trying no effort was made to reconnect the drive though it's only a quick fix that took less than 5 minutes the first time.

Wanted Windows XP installed on an older working computer. Got an unusable version back. Was told…read moreit would only cost $30 more to make it right. He kept my money for the unusable install . I'm out $35 . I hope he really needed the money for Christmas . Unprofessional . EDIT: And now he's claiming the machine was never intended for XP , what a doofus unit came with XP . If you can't do a job admit it. Drive , fly , take a donkey , but go anywhere but here .

These guys have been great to me and my business. Very professional and personal…read more It's a small father and son business, but they are very effective and knowledgeable. If you ever have any PC issues or are looking for upgrades and other services, I would highly recommend this father and son team.

Nicely done! I called today not for computer repair, but for advice on Internet service in the area…read moreand they were extremely helpful. So much appreciated their money saving advice and generosity. I wanted to give them outstanding recommendation for excellent phone support. That's great customer service in my opinion.

I am very impressed with Trevor and the team at The Computer Chip! They were very professional,…read moreanticipating my needs and fast and friendly. I highly recommend them for any work you need done.

Trevor was very friendly and helpful, got to the problems quickly and timely. Professional…read moreenvironment, reasonably priced. I definitely suggest Chip and company.

I have learned over the years that kindness really matters to me. When I am treated gruffly or…read morejudgmentally, that is the end of my bringing my business to that store! When I stop by Cactus with a problem, I always leave feeling better because Monica and Frank are good people who are just naturally kind. And, Frank is really good at solving problems!

We contacted Cactus to help set-up a new smart TV. They claimed to be able to be provide that…read moreservice. After 4 hours at our home the technician was unsuccessful but still charged for a full-service. A very expensive charge for something they were unable to diagnosis. A troubleshooting fee would have been reasonable. Disappointed.

My internet has been down more this entire week than up I think I should get a reduced bill this…read moremonth working now but for how long who knows

We live 7 miles outside of Coeur d Alene. We thought Air-pipe was our only option. Absolutely the…read moreslowest, most intermittent internet service we have ever had. We are maxed out on their available speeds. Tech/ service guys are very helpful and nice but even they can not overcome the limitations of their technology. Neighbors just got Verizon's 4g LTE service and have no problems. Looks like we will be going that route. Sorry Air-pipe... we gave you three years to fix the service up here on the Cougar Gulch relay. Three years too long. From their business description, "Perfect for gaming or watching videos online" = total joke. If you enjoy watching 5 to10 sec snippets of a video at a time, this is the internet service for you.

I wanted to be a customer here. Was originally just told no. I told them my next door neighbor…read morehad the service. Then they looked and sent me a line of site map to my house but I didn't understand the explanation. I sent it back showing my whole property line and then got these responses. I was really working to be a customer. Should never have to insist they try to help a customer or request courtesy if I misunderstood something or made to feel they don't need me as a customer specifically. Not fighting, we are slammed right now, and Site Surveys aren't a priority, there are so many Kids that need internet right now that My priority is for them, and this is where I stand on this. If you would like to move forward just let me know. Kathleen Ching Office Assistant Wired or Wireless, Inc. dba AIR-PIPE / Moosebytes 17813 E Appleway, Spokane Valley WA 99016 Phone: (509)892-5877 Toll Free (866)969-8351 www.wow-tel.com From: Jeremy Montgomery Sent: Wednesday, April 15, 2020 1:02 PM To: Office Assistant Subject: Re: Map WOW isn't that special. That was pretty simple... and cheap. Never had to fight to be a customer before. Thanks, Jeremy Montgomery On Apr 15, 2020, at 1:51 PM, Office Assistant wrote: Jeremy, the line of site to the tower, is white .. inside that red circle, I need To know if you can see the mountain, pretty simple... doesn't matter if the neighbor has service or not, they have a clear line of site so we were able to get them our service. Every service and install is individual to the customer's location. You have a huge tree problem. If you choose to cut your trees that is something that I wouldn't recommend doing unless you have us do a site survey. Info for a Site Survey is: Our Site Survey cost is, 95.00 at the time it is done. At the time we do the actual Install, we charge the full Install fee, 214.00, and then deduct the Site Survey fee 95.00. We keep track of this for you.

Weird customer service. I called to ask if my area is serviceable and the lady, Kathleen, replied…read more"I doubt it." Long silence after while I waited to see if she was going to say "but I'll check." Nope, I had to ask her to check, at which time she had me fill out an online form and informed me it would take 2 weeks for her to spend the ten minutes it takes to find out. No thank you!