This AT&T is not bad. Good service…read more This one is quite big, with 10+ stuffs there. They put in que when you enter. Some times you are served within 5 min, sometimes 10-15 mins. They solve the problems real quick and some times ask you to dial 611 when 611 can help you better. The stuff working here knows technical details, unlike some at&t in seattle I've experienced.

AT&T's customer service is basically nonexistent anymore. There is an error in AT&T system for my…read morephone upgrade and nobody can give me an answer for what to do. We've sat on hold for three hours trying to resolve this and our phone has been disconnected three times. Now we go into the store to try to resolve it and they said we have to call the one 800 number. There's no direct line to call, no customer service that can call us back. Just get back on hold and wait to be disconnected.

Went in and opened a new account with Verizon on Oct 7 2025. I went in asking for the Samsung…read moreGalaxy S25, specifically for its satellite texting capabilities. I was told by the salesman that they were out of stock, but the did have the S25FE, and it had all of the same capabilities as the standard S25, so I trusted him and said that would be fine. I was not able to test the satellite texting until November 23, and found that it would not work. Just no service and no option to switch to satellite. When I got back home, after about 10 minutes of research, I found that the S25FE does NOT support satellite texting. I got the answer from both Samsung directly and Verizon support after asking them to double check, sharing what Samsung had told me. I went to the same store that I got the phone from to see if there was any way to do an exchange even though it was after 30 days, since they had misrepresented the phones capabilities. I was told that it would work just fine. I did not have my research saved onto my phone, so I left. I went in the next day with the evidence that the phone would in fact NOT satellite text. I was told that there was nothing that they could do because it was past the 30 day exchange. The options that they gave me were to buy out the S25FE (which would be over $600) and then get a new phone, or I could just pay for another line and get a phone with that (but would add $50+ a month on top of the phone that I already have). I have tried to get in touch with both Victra and Verizon and have gotten nothing. Victra won't respond at all and Verizon acts like they haven't seen the complaint before, even though I am continuing through the same request, not starting a new one. They would ask the for the same information (name and whats going on) each time they wanted more information, and wouldn't tell me what information they wanted. They just kept trying to start over and eventually shut the request. This is a textbook example of bait and switch, promising the product would do more than it is capable of, but they will not own up to their mistake. Would not recommend them to my enemy. Was just looking to switch phones for what I asked for and was told I was getting. I was even willing to pay some extra understanding that the S25 costs more. If it weren't for opening a credit card with them, I would switch immediately.

The customer service at this Verizon is amazing! Everyone was so nice and they were able to get me…read moreset up with a new phone quickly. Wesley was such a big help and he was very kind. :) I highly recommend going here for all of your cell phone and electronic needs.

I talked with Saiid and he was extremely knowledgeable about Cricket's service plans and coverage…read moreand the phones they sell and he explained it to me in a way that I could understand. Would highly recommend this store.

It's crap they promised no black out going to orfinio deary no reception customer service is…read moretotally crap also. When you go there and see the store is locked up then to come to find out there were 49 people who dropped inland cellular because of the same problems over and over again. You spend more time in the store because the phones don't work

baught 2 phones at IC neither worked called to complain had no service they did nothing and then we…read morewere told to return them and we did and they still refused to credit us the 500.00 so we are seniors and we are out the $. They could care less they just take your money and then do nothing. Do not use these people! Buyer beware..

A bit annoyed. I brought my PC in because it wasn't turning on, stating that I had tested the RAM…read moresticks and GPU, and had tried installing a new PSU but that hadn't worked either. I thought then that the motherboard or the CPU was probably the issue and stated as much when I gave him it. 100 dollars and a week later he calls me saying that he also believes it to be the motherboard or CPU but can't test which specifically since they don't have testbeds for AMD CPU's. This seems absurd to me given AMD is ~30% of commercial CPUs. He then tried to upsell me by asking if I wanted to get a "real" intel CPU/motherboard combo. I feel that I have essentially paid 100 dollars to be told something I already knew.

Brian fixed my iPhone and I appreciate his thoroughness and easy communication. He was flexible…read morewith making appointments and obviously knew how to fix technology

Horrid service, Cant even keep the internet online all the time despite over charging. then shoves…read moreAI slop assitance in front of you who try feebely to object to being ai while replying in pictoseconds of time? Yeah. do your self a favour and use smoke signels. Spectrum should be dismantled and sold for parts. Its the worst servivce I've ever had and I used to use verizon LOL.

Price gouging. $67 for basic internet. Tried to negotiate and all they want to do is try to sell…read moremore services, like cell phone service and new phone. I'm happy with my AT&T phone service. Thinking about internet with AT&T. Yes they do that....

We live 7 miles outside of Coeur d Alene. We thought Air-pipe was our only option. Absolutely the…read moreslowest, most intermittent internet service we have ever had. We are maxed out on their available speeds. Tech/ service guys are very helpful and nice but even they can not overcome the limitations of their technology. Neighbors just got Verizon's 4g LTE service and have no problems. Looks like we will be going that route. Sorry Air-pipe... we gave you three years to fix the service up here on the Cougar Gulch relay. Three years too long. From their business description, "Perfect for gaming or watching videos online" = total joke. If you enjoy watching 5 to10 sec snippets of a video at a time, this is the internet service for you.

My internet has been down more this entire week than up I think I should get a reduced bill this…read moremonth working now but for how long who knows