Staff great, lots of other choices besides clothes. Location good and pricing is fair with a good…read morevalue /price ratio

You can always find SOMETHING at storm cellar. It probably won't be what you're looking for, but…read morewho can say no to duckling socks?

We have been loyal Buckle customers for many years and have always had nothing but great…read moreexperiences at this location under the previous store manager and her team. Customer service was consistently excellent, we were always greeted and helped promptly, and shopping there was genuinely enjoyable. Unfortunately, since the change in management, our experiences have gone downhill fast. Our first visit was on 12/11. Yes, we arrived about 30 minutes before closing, but I had my jeans saved in my Buckle app and knew exactly what I wanted to try on for upcoming pictures that weekend. When I walked in, there were two or three employees standing at the front of the store chatting with each other while I was clearly walking around looking for help, phone in hand. No one acknowledged me. I eventually had to walk up to the counter and ask for assistance. Thankfully, a gentleman helped me and was very kind -- but I should not have had to ask for help while employees stood around talking. We returned yesterday, and the experience was even worse. My husband needed to do an exchange and stood in a long line waiting his turn. When he finally reached the cashier, she rudely told him, "Can I get you to step aside? I need to check these people out first." He stood there holding the exchange bag, and no one came to help him for quite some time. The cashier listed on the receipt is Ashlee. She eventually came over and apologized, but the damage was already done -- the interaction felt dismissive and unprofessional. The checkout process itself was incredibly frustrating and confusing. The cashier repeatedly made mistakes, saying things like "Oops, I didn't mean to do that" and "Wait, I need to change this", clearly unsure of what she was doing. After our exchange, our total was $207. My husband decided not to purchase a $90 pair of Hey Dudes, which were removed -- yet somehow our new total came to $70.03, which simply does not make sense mathematically. On top of that, a $10 credit that I specifically asked to be applied was never used. To make matters worse, when we got home we discovered a security tag still attached to my husband's shirt. We live 45 minutes away from Moscow, so now we have to make an extra trip just to have it removed -- something that never should have happened in the first place. Between being ignored on our first visit, treated rudely on our second, a completely botched checkout, and leaving the store with a security tag still on clothing, this experience was absolutely unacceptable. We are extremely disappointed, especially knowing how wonderful this store used to be. The difference since the management change is very noticeable, and not in a good way.

I haven't been to buckle in awhile. I came in today the and store was remodeled and had way more…read moreinventory then usual. I was greeted by the new manager and the one of the leads. This store has definitely improved over the years and I was very impressed to actually find clothing that I was interested in. I also was helped by both of the staff with outfit options which I really never gotten before.

Great hot topic with an amazing selection. They were helpful and apologized whenever an item I was…read morelooking for wasn't in stock and helped me find an alternative on the website or told me about closer hot topic stores that might have it. All staff wore masks and made sure customers were wearing masks as well.

Nice people. Funny geeky stuff. Bit pricey but isn't everything these days?read more

Great service and good selection of products. Thanks for generally having what I am looking for.read more

Employees are really friendly and knowledgeable. They have a great selection of sports gear…read more Exactly what I was looking for.

Love the variety of sizing options and the accessories at Michelle's closet. Everyone is always…read moresuper helpful and friendly when I visit.

A great place to consign men's, women's and children's clothing. The staff is always friendly and…read morehelpful!

Very cute, trendy boutique. Got a steal of a deal on a pair of faux snake-skin shoes. Worth…read morechecking out, especially if you are going to Killer Vintage Clothing down the street. Also Born Again Consignment - quite the retail Mecca here on Thain!

Came in here to buy some souvenirs for my family and wasn't acknowledged or never ask for help…read morecustomer service fell short for me, it wasn't busy at all ended up buying a sweater for my boy kind of turned me off in buying anything else. But the store is located near wear we were staying and parking is ample and store front is very nice and clean love the memorabilia wall.

Huge selection of merchandise and clothing. Women's, men's and children's clothes. Cougar Gold…read morecheese is sold there. Flags, keychains, hats , coolers, stickers. And much more!