Jeweler for life! Personalized and attention to detail. Exquisite one of a kind pieces. Highly…read morerecommend!

Best jewelry store in Spokane!!! Amazing customer service and relations and trust them with all my…read morejewelry needs and wants! You'll find exactly what you're looking for!

Very professional and they do amazing work. We've had two pieces modified and a very complicated…read morerepair. Very happy with the results.

If you're looking to sell gold, do NOT go to Pounders Jewelry. I attempted to sell a gold ring…read morethere recently and was low-balled. Two different pawn shops in the area were able to pay $140-150 more for the same ring. Very disappointing. They were shocked that I was offered such a low price. I will not be going back there ever again.

The service here is high pressure and the jewelry is junk. I inquired about rings when my fiancé…read morewas shopping and they misled me dramatically about the quality and workmanship of the rings...the instock selection has tiny diamonds surrounded by even smaller diamonds, they are poorly cut and low grade color/clarity. They have zero flash/fire, and are dead. I've seen cubic zirconium with more flash in sunlight. If you are on a limited budget like we are, avoid this place. Your dollar goes much, much further elsewhere. Buy here if you have no idea what quality jewelry really is. If you want something nice FOR THE SAME PRICE go to The Diamond Shop or Johnson's Jewelry in Moscow. They will not only give you good advice about what to look for, but they have high quality. A higher grade diamond, though smaller, will be much prettier than a big, low grade diamond that looks like a chunk of glass.

I purchased a $200.00 pendent from zales and it fell apart the first time it was worn. When it is…read moretaken back to this location I was told that they would fix it for a charge even though it was less than a month old. I was also told that I should have purchased a better quality. How rude was that I really feel that a $200.00 purchase should have been a very good quality. I also did not realize that Zales sold jewelery in categories of poor, good, better and best. I would not recommend this company for any purchases or repairs

I will gladly post the first review for this Zumiez after my very successful trip today. On this…read morefine Monday evening there were 2 lovely gentlemen working. They gave me a warm welcome right away. And gave the little one I had with me a sheet of stickers to stay occupied while I shopped. The manager continued to keep my little one entertained as well conversing with me here and there. After my purchase I was gladly informed of the Zumiez stash rewards program! My experience shopping here tonight had me start and leave with a smile. Thank you to the friendly new manager!!

I've been here twice. Both times my credit card was compromised after using it. Don't shop here.read more

was inline at checkout and I noticed 2 boys horsing around and being smart with each, just being…read morekids. at some point 1 must have not scanned or missed an item. the security dude was a complete D***. instead of giving the kid a stern warning and being done with it, he called the cops and pressed charges I heard the Mom talking with the kid on the way out and the security douche pressed theft charges for $10. ridiculous. I used to spend about $500 a month on groceries there due to convenience, but that ended today. I will be taking my $500 a month to Winco for groceries from now on. I understand how preventing theft is important to stores, but this kid made a mistake at self checkout. nothing in either one of their actions warranted any suspicion they were stealing. shame on Walmart for hiring such a tyrant.

I love shopping at Ross because you find great deal normally from 20% - 60% off of the mall prices…read moreon brand name and designer brand clothing and accessories. I find things here from nice kitchen items, furnishings, purses, shoes, and more! I love Ross! As far as their customer service, some of the employees surely have knowledge about service in how to effectively come across and communicate kindly with customers. However, there are a few employees who needed more training with their customer service skills.

This was a messy store. Was here today trying to pass time before visiting with family. I'm from…read moreSeattle and have usually enjoys excellent customer service when I visit here. Ross was definitely the exception. I wanted to see a watch. The case was locked so I went up to the customer service desk to ask for Assistance. There were two women talking and before I even got to open my mouth one looks over "eyes look me up and down" and she burts out " were not open here" I say I'm not checking out but need to see a watch. The girl with the dark hair looks back at the blonde gal and finishes her instruction to her then tells her she needs to get a key and walks over to us. She barley looks at me as she asks which watch. I tell her, she gives me the watch. Stands over me (there was no table and I had to hand the items in my arms to my niece) I then knelt down and took the watch out. It was too big. I hand it back to her and she still does not look at me. As I was trying the watch on, the blonde girl came over and started another conversation with dark haired girl. At that point I was a fully irritated and mumbled some passive aggressive statement about horrible service. We go up and to the only guy on a register, Travis, and ask the names of the women. They were nearby and he was visibly nervous as he told me (Hanna and Gina) apparently Gina is the manager. I had to prompt him when I asked for the general manager. He said "Gina is the manager" I asked who she reports to and he glanced at the girls then told me "Alyssa". If this is true, Alyssa-those two need some customer service training. They were rude and wanted to be anywhere but with a customer. We were smiling and cheerful. We were polite and this is how we were treated. Never coming here again! We walked down the mall a bit and found another chain store that was so friendly and positive. The employees were singing softly, they were helpful and hilarious. Maybe send those two over there to observe how customer service is done!