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    Harry Ritchies

    4.2 (5 reviews)
    Open 11:00 am - 6:00 pm

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    Services - Harry Ritchies

    Jewelry repair

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    2 years ago

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    7 years ago

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    3 years ago

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    7 years ago

    Matt is awesome really helped us out a lot and knew how much the ring meant to us and took care of it as if it were his own.

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    Ask the Community - Harry Ritchies

    Johnson's Jewelry - Contemporary men's bands.

    Johnson's Jewelry

    (4 reviews)

    I've had dealings with this store for almost two years and I'm not impressed. I walked in and found…read morethe perfect ring in July of 2015. My then boyfriend was about to leave on military training for a month and wanted to buy the ring when he got back. I asked if they could hold it and they said they couldn't but they did say they could order it in. I came in every week while my husband was gone and checked to make sure it was still there and touch base with the store. Well, it sold within a week of my husband coming home. When we asked if we could order it they said no. I was so disappointed but when the assistant manager Micheal says they can't order it I'm going to believe him. I ended up buying a different more expensive ring from them and finding out after the purchase that they could have ordered it after all. 8 months later I came in to get my ring cleaned and checked and in less than 24 hours a diamond fell out of my ring. So I took it in and asked what happened if they had just told me all the stones were fine. The owner was the one who checked it too. They gave me some answer about gunk building up and after it cleaning it the stones are loose. It was covered under the warranty so I was miffed but I sent the ring out to be repaired. I come back a week later to see what is going on because it was supposed to be done by then and they couldn't find it. My $2,700 dollar engagement ring was lost inside their store. They finally found in the bottom of a filling cabinet drawer. They finally sent it out a week after it was supposed to be out and put a rush on it so I could have it back sooner. Now just last week I went in to order my first choice ring and I no longer had the number so I hopped I could just custom design what I wanted. There was a new sales person named Carter who was super nice and offered to help me but she couldn't work the custom software so I waited for Michael. Micheal is the one who told me he couldn't order my ring in and who lost my ring/forgot to send it out. So I wasn't super pumped to have to work with him but he was the only person who knew how to work this software or so I was told. He would not help me design a ring and told me to talk to the jeweler. I asked when the jeweler would be in and he said I he didn't know and that the jeweler owns the store so he comes in whenever he wants. I came back in for three days in a row trying to get any help at all. Finally someone knew what ring I was talking about and offered to order it for me. She said they would have to call and get current pricing. I was expecting them to just do it right then but they said they would call me later with an answer. I was upset that it was going to be another trip in to order the ring. They called me later and told me that they had inventoried the rings wrong in 2015 and my $2,500 ring was actually a $4,100 ring but since it was their bad they would give me 20% off. That brought it down to $3,292. Still way more than I was planning on spending. They wouldn't let me use the military discount either. I had a bad feeling I was getting ripped off since the ring had jumped $1,500 in price. So I called the Diamond shop in Lewiston. They said the ring was actually $3,600 and they could give it to me for $3,100. I bought it from them. All I can tell you is this store is disorganized and I think they are dishonest. I won't shop here again. Go to the Diamond shop in lewiston. They will give you much better service.

    My Boyfriend bought me a necklace and pearl earrings for Valentines Day. Unfortunately we both live…read morein two different cities so my boyfriend had to ship the items to me. Due to complications with shipping, I didn't receive my gifts till today, which surpassed their 30 day return policy. I Instantly noticed the jewelry was tarnished and very low quality. When I contacted Johnson's Jewelry about my concerns, they told me to go and get the jewelry polished and that I couldn't return the items. I'm very unsatisfied with the customer service and the quality of the jewelry.

    Harry Ritchies - jewelry - Updated May 2026

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