I've had dealings with this store for almost two years and I'm not impressed. I walked in and found…read morethe perfect ring in July of 2015. My then boyfriend was about to leave on military training for a month and wanted to buy the ring when he got back. I asked if they could hold it and they said they couldn't but they did say they could order it in. I came in every week while my husband was gone and checked to make sure it was still there and touch base with the store. Well, it sold within a week of my husband coming home. When we asked if we could order it they said no. I was so disappointed but when the assistant manager Micheal says they can't order it I'm going to believe him. I ended up buying a different more expensive ring from them and finding out after the purchase that they could have ordered it after all. 8 months later I came in to get my ring cleaned and checked and in less than 24 hours a diamond fell out of my ring. So I took it in and asked what happened if they had just told me all the stones were fine. The owner was the one who checked it too. They gave me some answer about gunk building up and after it cleaning it the stones are loose. It was covered under the warranty so I was miffed but I sent the ring out to be repaired. I come back a week later to see what is going on because it was supposed to be done by then and they couldn't find it. My $2,700 dollar engagement ring was lost inside their store. They finally found in the bottom of a filling cabinet drawer. They finally sent it out a week after it was supposed to be out and put a rush on it so I could have it back sooner. Now just last week I went in to order my first choice ring and I no longer had the number so I hopped I could just custom design what I wanted. There was a new sales person named Carter who was super nice and offered to help me but she couldn't work the custom software so I waited for Michael. Micheal is the one who told me he couldn't order my ring in and who lost my ring/forgot to send it out. So I wasn't super pumped to have to work with him but he was the only person who knew how to work this software or so I was told. He would not help me design a ring and told me to talk to the jeweler. I asked when the jeweler would be in and he said I he didn't know and that the jeweler owns the store so he comes in whenever he wants. I came back in for three days in a row trying to get any help at all. Finally someone knew what ring I was talking about and offered to order it for me. She said they would have to call and get current pricing. I was expecting them to just do it right then but they said they would call me later with an answer. I was upset that it was going to be another trip in to order the ring. They called me later and told me that they had inventoried the rings wrong in 2015 and my $2,500 ring was actually a $4,100 ring but since it was their bad they would give me 20% off. That brought it down to $3,292. Still way more than I was planning on spending. They wouldn't let me use the military discount either. I had a bad feeling I was getting ripped off since the ring had jumped $1,500 in price. So I called the Diamond shop in Lewiston. They said the ring was actually $3,600 and they could give it to me for $3,100. I bought it from them. All I can tell you is this store is disorganized and I think they are dishonest. I won't shop here again. Go to the Diamond shop in lewiston. They will give you much better service.

My Boyfriend bought me a necklace and pearl earrings for Valentines Day. Unfortunately we both live…read morein two different cities so my boyfriend had to ship the items to me. Due to complications with shipping, I didn't receive my gifts till today, which surpassed their 30 day return policy. I Instantly noticed the jewelry was tarnished and very low quality. When I contacted Johnson's Jewelry about my concerns, they told me to go and get the jewelry polished and that I couldn't return the items. I'm very unsatisfied with the customer service and the quality of the jewelry.

I will gladly post the first review for this Zumiez after my very successful trip today. On this…read morefine Monday evening there were 2 lovely gentlemen working. They gave me a warm welcome right away. And gave the little one I had with me a sheet of stickers to stay occupied while I shopped. The manager continued to keep my little one entertained as well conversing with me here and there. After my purchase I was gladly informed of the Zumiez stash rewards program! My experience shopping here tonight had me start and leave with a smile. Thank you to the friendly new manager!!

I purchased a $200.00 pendent from zales and it fell apart the first time it was worn. When it is…read moretaken back to this location I was told that they would fix it for a charge even though it was less than a month old. I was also told that I should have purchased a better quality. How rude was that I really feel that a $200.00 purchase should have been a very good quality. I also did not realize that Zales sold jewelery in categories of poor, good, better and best. I would not recommend this company for any purchases or repairs

Wonderful selection of oddities and knick knacks. Beautiful jewelry by artisans of the Pacific…read moreNorthwest region. I laughed harder in here than I have in a while... do not skip on reading the cards. Buyer has done a great job curating their store. The woman working was incredibly friendly and mentioned she almost went to U of M, so it was nice chatting about our home state. Will be back next time we are in town

Customer service skipped this business and so should you. There are plenty of cute small businesses…read morein the Main Street area, this one you can skip.

Came in with some play in my bike frame that I couldn't figure out. The Rolling Hills guys got the…read moreproblem figured out and fixed in less than an hour. One of the best bike shop experiences I've had. Super nice and reasonable prices. Highly recommend!

I brought my E-bike in after assembling it my self to have them check it over. I had a few concerns…read moreabout spongy brake lever and some tinging coming off of the disk brakes. The first issue I ran into was that they did not inform me they could not take e-bike battery's. So after I dropped my bike off I had to carry around my bike battery around school all day. I picked up my bike the next day and the mechanic told me everything looked all good. Except when I started riding it they fixed none of the issues I asked them to address. So the following Monday I went back in the shop to talk to them about the tinging and spongy brakes. But the mechanic told me that it was just normal sounds and refused to look at it. Then I asked him about bleeding the brakes to fix the spongy brake. He barley glanced at it and told me he does not have the tools to do a basic brake bleed on my bike. It seemed like he just did not want to work on my bike at all. The tinging continued to happen and eventually I got tired of the spongy brake so I brought my bike to Paradise Creek Bicycles. They were able to identify the problem with the Tinging on my Bike in about 30 seconds and had no issues doing a Bleed job on my bike. They seemed much more willing and able to work on my E-bike then rolling hill Bicycles. My recommendation if you have an E-bike in Moscow would be to save your money and take it to Paradise Creek Bicycles.

I was visiting from out of town and we stopped by here three time while we were here for a week…read more First to see what they had. This is a considerably larger store than the one we have in our town. They had basically everything a nerd could want. DND books and minis, magic cards, Pokémon, half of the store was cosplay stuff, mangas, war hammer, and other rpg and tabletop games. They had a reasonably sized play area that we could see. We intended on coming to the Friday night Magic events that they host but sadly we're unable to make it. The store was clean and the people were friendly and helpful. One of the cool features that they have is a tablet in store that you can search for cards through. You can also get the app and leisurely search at home and they will have the cards ready for pick up.

I have been going to this shop for about ten years now and have watched its evolution. They have…read morebecome a very important business to the community. It supplies comics, Wide range of TCG and its accessories, models, costumes, tabletop/board games, and novelty items. They have a lot of employees that check on the customers. Some items are priced a little higher than other shops sometimes but not usually too far out of range. They also hold multiple events every week as well.

Went in today since I saw a sign that said "come In and furnish your cougs apartment". I went in…read moreand holy cow. The prices are very high!

This is the only large-scale furniture center located in Moscow, marked by its oversized 14-foot…read morered rocking chair out front. There is a huge floorspace and selection at this store, but the prices are very high and the salespeople are not open to negotiation. If you need furniture and have a large budget, this may be the place for you.

Staff great, lots of other choices besides clothes. Location good and pricing is fair with a good…read morevalue /price ratio

You can always find SOMETHING at storm cellar. It probably won't be what you're looking for, but…read morewho can say no to duckling socks?

BookPeople is awesome! I love stopping by anytime I'm near Moscow/Pullman…read more The store is filled with great options, a fabulous kids section, and awesome sticker/pin collections. The salespeople are really friendly, helpful, and genuinely seem like they enjoy their job. They'll discuss the book you're purchasing with you, and happily make more recommendations. Parking is really easy to come across in the Downtown area of Moscow, and independent bookstores are ALWAYS worth supporting. Check 'em out! :)

I specifically came in to purchase from a local business, but after my interaction with the…read moreemployees behind the register, I am ordering from Amazon. I knew the author and title and walked up to the register to ask where I might find it, but the two employees were engaged in conversation and didn't even acknowledge my presence for at least 3 minutes. When the red-headed female employee did finally acknowledge me, it was with an irritated smirk, as if I was disturbing them. This dismissive and disrespectful behavior was repeated several times before I decided to leave. I have over 30 years experience in business ownership and retail management and this is absolutely no way to treat prospective customers. You should never make a customer wait without being acknowledged while you engage in conversation with another employee or are looking down at the register. When you do engage with a customer, you should be welcoming, friendly and polite. I see from prior reviews that I am not the only one to have experienced this kind of behavior and don't know how they've stayed in business so long with such rude employees. There are no return visits here in my future.

Honestly, I'm kind of over this place. It's cute and the oils and vinegars are good, but I have…read morewasted so much money on this place. First, I took my staff to a cooking class here as a gift to them for the holidays last year and it was truly terrible. The food was undercooked and inedible. I also recently bought a mystery bag-it was filled with such crap. I thought I would be trying fun different food items or some of the cute decorative or cooking items they have. I got chocolate sauce, jalapeño crackers, popsicle molds for small children and a Hanukkah tea towel. I feel like there is a very narrow set of people that this would interest. I guess I just spent thirty dollars on crap I will donate to goodwill.

We stopped by while visiting the university and really enjoyed the selection. They carry the…read moreSeattle chocolate bars (called something different now) that my family loves. I bought a bunch of them for stocking stuffers. Wonderful service, kind people.