I had a backup hard drive installed several months ago, but it had to be reconnected a month later…read more About a month ago the drive once again disconnected, but after a month of trying no effort was made to reconnect the drive though it's only a quick fix that took less than 5 minutes the first time.

Wanted Windows XP installed on an older working computer. Got an unusable version back. Was told…read moreit would only cost $30 more to make it right. He kept my money for the unusable install . I'm out $35 . I hope he really needed the money for Christmas . Unprofessional . EDIT: And now he's claiming the machine was never intended for XP , what a doofus unit came with XP . If you can't do a job admit it. Drive , fly , take a donkey , but go anywhere but here .

I've been with guys since they opened as a small teeny, cubbyhole…read more They are always respectful and friendly, supporting COVID safety, and care more about your needs than making a sale-- if a product would meet my needs, they have told me point blank even if it cost them a good sale. Their advice has served me in good stead over the years which I appreciate. I trust them for my computer and technology needs entirely, and am glad to keep my money local and support these good employees.

I had my phone screen replaced at this location less than three weeks ago, and the screen has…read morealready completely failed. I did not drop the phone, expose it to moisture, or misuse it in any way. I simply took it out of my pocket and the display was suddenly unusable--green and black discoloration with severe lines across the screen. For context, the phone was in a protective case and had a screen protector installed at the time. Despite these protections and normal, careful use, the replacement screen still catastrophically failed. A screen replacement should last significantly longer than a few weeks. This kind of failure strongly suggests low-quality parts and/or poor workmanship. I now have a non-functional device after paying for a repair that was supposed to fix the problem, not create a new one. The inconvenience, cost, and time wasted dealing with this issue are unacceptable. I would strongly caution others against using this business if they expect a reliable, durable repair or any reasonable standard of quality control.

Best incentive to go all the way to Coeur d'Alene to shop Best Buy. Staff needs to be educated on…read moreCDC Guidelines for masks on asthmatics and the resultant liability when we cough so hard we pass out and injure ourselves from the deadly buildup of CO2 in a mask. The staff was quite belligerent about me having a mask to shop here (which I will avoid doing from now on) as well as my 24-week pregnant daughter, who was advised NOT to wear a mask as well. We will not be back.

I purchased a hole punch, that I discovered after returning home, was broken. The cashier, on…read morepurchase, informed me that there was a 14 day return period. Upon returning to the store, I was given a couple options. Option 1. Take it and hold it for an exchange. Option 2. Pay for a new one that they would order in (why do I need to pay to stock store shelves?). And option 3. Hold onto it and return it, then buy another one when it's restocked. We discussed that option 3 would work best for me, since I need it to make face shields to donate do healthcare workers on the front line. However I voiced a concern with the store manager that since it was broken out of the box, broken merchandise would not be accepted as a return some unknown number of weeks down the line. Rhonda, the store manager, was unwilling to provide a written note of acknowledgement on this issue, and proceeded to provide me with a bureaucratical re-reading of the return policy on the receipt. Which, as per staples.com, requires that the product "be returned in saleable condition with the original packaging." Being that this was damaged, that return policy did not apply, and I feel as if Rhonda was attempting to manipulate me into a sale for which no return policy or remediation would exist. Given these circumstances, I had no choice to return the product. Thank you, Rhonda, for your ability to easily deny any accountability, for providing me inaccurate information regarding the Staples return policy, and for delaying a shipment of important medical supplies.

I am very impressed with Trevor and the team at The Computer Chip! They were very professional,…read moreanticipating my needs and fast and friendly. I highly recommend them for any work you need done.

Trevor was very friendly and helpful, got to the problems quickly and timely. Professional…read moreenvironment, reasonably priced. I definitely suggest Chip and company.

Almost 3 weeks without service in Kendrick now. It's really sad because you guys were to go to! I…read moreused to tell everyone to go to Inland now I have to tell everyone that they should find someone else for a cell carrier. When I call anyone with an Inland phone it takes forever to call out, then once it does you can only hear every other word or every 3 words that they are saying. It's a true shame. I really wish you would fix the tower in Kendrick.

The service is terrible my parents have had inland cellular since March thought they would save…read moreswitching from Verizon boy were they wrong . I can not even have a conversation with my mom on the phone . the service breaks up so bad she has go sit outside so I can kinda make out what she is saying. Stay away from this company.

e then turned, walked over grabbed a pair of scissors, and aggressively started ripping into the…read morebox, giving no regard to what was in the box. He was visibly mad he had to open the box it seemed. He looked all through it, then threw the package into a box. He was acting like a pissed off child. He then printed off a receipt, and shoved it crossed the counter. I picked it up and said, "Thank you sir". He raised his voice, and said sarcastically "THANK YOU". I stopped. turned and asked, " What is with the attitude?" He did not like that, got irritated and raised his voice again, and said, "I do not have an attitude, I am thanking you, I am thanking you". This man in no way should be representing Staples by being in customer service dealing with the public. He was irritated from the moment I stepped to the counter. Perhaps he was not feeling well, maybe his oxygen level was too low, maybe he is just not good with people. No matter what his problem was, he attitude, manners, and tone of voice and actions were not professional, pleasant and he made it very apparent he was not happy about doing his job! Very poor reflection on Staples!

Much to my dismay, my business card order will not be printed locally but from God Knows Where!…read more Not only that, I placed the order on Friday, March 14, 2025 but will not see them until at least March 28, 2025 and maybe not until April 1 or whenever. So, at this point, I get them whenever I get them if I ever do. There is no way to describe how I feel about this and I will gladly pay more to have them printed locally if it cost me more money. At least I will not be supporting a corporate big box store and I will have them in my hands far sooner. This is the last time I will ever use Staples for my printing needs. They have blown it with me.