I would highly recommend this company. I have been having issues with my computer over the course…read moreof a month and they have been helpful throughout the whole process. They were very helpful with identifying what is wrong and the best course of action. They have always been very polite, professional and respectful.

This organization had my device twice for months; I received no emails, no calls or voicemails…read more After months I had to claim my device completely unsatisfied with their service!!! I would not recommend this company to anyone!!!

e then turned, walked over grabbed a pair of scissors, and aggressively started ripping into the…read morebox, giving no regard to what was in the box. He was visibly mad he had to open the box it seemed. He looked all through it, then threw the package into a box. He was acting like a pissed off child. He then printed off a receipt, and shoved it crossed the counter. I picked it up and said, "Thank you sir". He raised his voice, and said sarcastically "THANK YOU". I stopped. turned and asked, " What is with the attitude?" He did not like that, got irritated and raised his voice again, and said, "I do not have an attitude, I am thanking you, I am thanking you". This man in no way should be representing Staples by being in customer service dealing with the public. He was irritated from the moment I stepped to the counter. Perhaps he was not feeling well, maybe his oxygen level was too low, maybe he is just not good with people. No matter what his problem was, he attitude, manners, and tone of voice and actions were not professional, pleasant and he made it very apparent he was not happy about doing his job! Very poor reflection on Staples!

Much to my dismay, my business card order will not be printed locally but from God Knows Where!…read more Not only that, I placed the order on Friday, March 14, 2025 but will not see them until at least March 28, 2025 and maybe not until April 1 or whenever. So, at this point, I get them whenever I get them if I ever do. There is no way to describe how I feel about this and I will gladly pay more to have them printed locally if it cost me more money. At least I will not be supporting a corporate big box store and I will have them in my hands far sooner. This is the last time I will ever use Staples for my printing needs. They have blown it with me.

I am very impressed with Trevor and the team at The Computer Chip! They were very professional,…read moreanticipating my needs and fast and friendly. I highly recommend them for any work you need done.

Trevor was very friendly and helpful, got to the problems quickly and timely. Professional…read moreenvironment, reasonably priced. I definitely suggest Chip and company.

I just bought a new customized computer from them. They took time to explain everything and…read moreprovided knowledgeable choices. The follow up was great and I am very satisfied with the results. I highly recommend this business.

If you're looking for the best computer service in the LC Valley, look no further than The Computer…read moreGuy. Fast, professional service, they get you out the door with what you need. Personable, forthright and honest, these folks are on top of their game for the customer. They certainly have been for me. In a word: superb!

A bit annoyed. I brought my PC in because it wasn't turning on, stating that I had tested the RAM…read moresticks and GPU, and had tried installing a new PSU but that hadn't worked either. I thought then that the motherboard or the CPU was probably the issue and stated as much when I gave him it. 100 dollars and a week later he calls me saying that he also believes it to be the motherboard or CPU but can't test which specifically since they don't have testbeds for AMD CPU's. This seems absurd to me given AMD is ~30% of commercial CPUs. He then tried to upsell me by asking if I wanted to get a "real" intel CPU/motherboard combo. I feel that I have essentially paid 100 dollars to be told something I already knew.

Brian fixed my iPhone and I appreciate his thoroughness and easy communication. He was flexible…read morewith making appointments and obviously knew how to fix technology

I've been with guys since they opened as a small teeny, cubbyhole…read more They are always respectful and friendly, supporting COVID safety, and care more about your needs than making a sale-- if a product would meet my needs, they have told me point blank even if it cost them a good sale. Their advice has served me in good stead over the years which I appreciate. I trust them for my computer and technology needs entirely, and am glad to keep my money local and support these good employees.

I had my phone screen replaced at this location less than three weeks ago, and the screen has…read morealready completely failed. I did not drop the phone, expose it to moisture, or misuse it in any way. I simply took it out of my pocket and the display was suddenly unusable--green and black discoloration with severe lines across the screen. For context, the phone was in a protective case and had a screen protector installed at the time. Despite these protections and normal, careful use, the replacement screen still catastrophically failed. A screen replacement should last significantly longer than a few weeks. This kind of failure strongly suggests low-quality parts and/or poor workmanship. I now have a non-functional device after paying for a repair that was supposed to fix the problem, not create a new one. The inconvenience, cost, and time wasted dealing with this issue are unacceptable. I would strongly caution others against using this business if they expect a reliable, durable repair or any reasonable standard of quality control.