A bit annoyed. I brought my PC in because it wasn't turning on, stating that I had tested the RAM…read moresticks and GPU, and had tried installing a new PSU but that hadn't worked either. I thought then that the motherboard or the CPU was probably the issue and stated as much when I gave him it. 100 dollars and a week later he calls me saying that he also believes it to be the motherboard or CPU but can't test which specifically since they don't have testbeds for AMD CPU's. This seems absurd to me given AMD is ~30% of commercial CPUs. He then tried to upsell me by asking if I wanted to get a "real" intel CPU/motherboard combo. I feel that I have essentially paid 100 dollars to be told something I already knew.

Brian fixed my iPhone and I appreciate his thoroughness and easy communication. He was flexible…read morewith making appointments and obviously knew how to fix technology

I had a backup hard drive installed several months ago, but it had to be reconnected a month later…read more About a month ago the drive once again disconnected, but after a month of trying no effort was made to reconnect the drive though it's only a quick fix that took less than 5 minutes the first time.

Wanted Windows XP installed on an older working computer. Got an unusable version back. Was told…read moreit would only cost $30 more to make it right. He kept my money for the unusable install . I'm out $35 . I hope he really needed the money for Christmas . Unprofessional . EDIT: And now he's claiming the machine was never intended for XP , what a doofus unit came with XP . If you can't do a job admit it. Drive , fly , take a donkey , but go anywhere but here .

I am very impressed with Trevor and the team at The Computer Chip! They were very professional,…read moreanticipating my needs and fast and friendly. I highly recommend them for any work you need done.

Trevor was very friendly and helpful, got to the problems quickly and timely. Professional…read moreenvironment, reasonably priced. I definitely suggest Chip and company.

I've been with guys since they opened as a small teeny, cubbyhole…read more They are always respectful and friendly, supporting COVID safety, and care more about your needs than making a sale-- if a product would meet my needs, they have told me point blank even if it cost them a good sale. Their advice has served me in good stead over the years which I appreciate. I trust them for my computer and technology needs entirely, and am glad to keep my money local and support these good employees.

I had my phone screen replaced at this location less than three weeks ago, and the screen has…read morealready completely failed. I did not drop the phone, expose it to moisture, or misuse it in any way. I simply took it out of my pocket and the display was suddenly unusable--green and black discoloration with severe lines across the screen. For context, the phone was in a protective case and had a screen protector installed at the time. Despite these protections and normal, careful use, the replacement screen still catastrophically failed. A screen replacement should last significantly longer than a few weeks. This kind of failure strongly suggests low-quality parts and/or poor workmanship. I now have a non-functional device after paying for a repair that was supposed to fix the problem, not create a new one. The inconvenience, cost, and time wasted dealing with this issue are unacceptable. I would strongly caution others against using this business if they expect a reliable, durable repair or any reasonable standard of quality control.

Best incentive to go all the way to Coeur d'Alene to shop Best Buy. Staff needs to be educated on…read moreCDC Guidelines for masks on asthmatics and the resultant liability when we cough so hard we pass out and injure ourselves from the deadly buildup of CO2 in a mask. The staff was quite belligerent about me having a mask to shop here (which I will avoid doing from now on) as well as my 24-week pregnant daughter, who was advised NOT to wear a mask as well. We will not be back.

I purchased a hole punch, that I discovered after returning home, was broken. The cashier, on…read morepurchase, informed me that there was a 14 day return period. Upon returning to the store, I was given a couple options. Option 1. Take it and hold it for an exchange. Option 2. Pay for a new one that they would order in (why do I need to pay to stock store shelves?). And option 3. Hold onto it and return it, then buy another one when it's restocked. We discussed that option 3 would work best for me, since I need it to make face shields to donate do healthcare workers on the front line. However I voiced a concern with the store manager that since it was broken out of the box, broken merchandise would not be accepted as a return some unknown number of weeks down the line. Rhonda, the store manager, was unwilling to provide a written note of acknowledgement on this issue, and proceeded to provide me with a bureaucratical re-reading of the return policy on the receipt. Which, as per staples.com, requires that the product "be returned in saleable condition with the original packaging." Being that this was damaged, that return policy did not apply, and I feel as if Rhonda was attempting to manipulate me into a sale for which no return policy or remediation would exist. Given these circumstances, I had no choice to return the product. Thank you, Rhonda, for your ability to easily deny any accountability, for providing me inaccurate information regarding the Staples return policy, and for delaying a shipment of important medical supplies.

I just bought a new customized computer from them. They took time to explain everything and…read moreprovided knowledgeable choices. The follow up was great and I am very satisfied with the results. I highly recommend this business.

If you're looking for the best computer service in the LC Valley, look no further than The Computer…read moreGuy. Fast, professional service, they get you out the door with what you need. Personable, forthright and honest, these folks are on top of their game for the customer. They certainly have been for me. In a word: superb!

This organization had my device twice for months; I received no emails, no calls or voicemails…read more After months I had to claim my device completely unsatisfied with their service!!! I would not recommend this company to anyone!!!

Excellent service, polite, and didn't laugh at me for the problem I was having with the kindle…read more Somehow a voice deal got turned on and I couldn't get the settings to come up to try and deactivate it myself. He fixed it in no time, (three hours, but he had two others a head of me). Not only did he deactivate the voice thing but whatever he did restored the color brightness too! It was only $20 to fix this issue. Definite recommend for this place.

I took my laptop to Morgan to be cleaned out a couple months after a soda spill. The laptop made it…read moreout almost perfectly fine, with it's only issue being that it would not turn on unless it was connected to power. After I paid $40 and received my laptop back, it had extensive damage to the screen (see attached pictures). This was not there before I gave it to Morgan. Now my laptop will not even FUNCTION without being connected to power. It automatically shuts off when it is unplugged. When I tried to discuss it with Morgan, he did not apologize or offer compensation/refund of any kind. He also asked for my password when it wasn't needed to clean out the inside of my laptop, so not sure what that was about. Filing a complaint with the better business bureau.

The gentleman who took care of my computer, did a full and thorough cleaning and fixed my…read moreoverworked fan issue. He was kind, efficient and reasonably priced. Since it is an in-home business it feels better to give back to a local professional than a corporation. Definitely will go back.

Woo hoo, they are awesome! Had problem with computer loading up, I walked in and Corey was at the…read morecounter waiting to help! Defiantly will bring my stuff here to get it fixed. Did you know they even fix IPods, Ipads and Iphones!?!?!

From the owner: Colfax Computer Services offers a full range of services including: Virus removal, Custom Software,…read morePC repair, Custom builds, Buisness IT services, mobile phone/Tablet Repair and even appliances. If it uses electricity then we love to fix it. Have a old computer and looking to upgrade we can help you transfer your data from your old machine and get your new machine all set up. Then we can even recycle your old electronics.