I had a backup hard drive installed several months ago, but it had to be reconnected a month later…read more About a month ago the drive once again disconnected, but after a month of trying no effort was made to reconnect the drive though it's only a quick fix that took less than 5 minutes the first time.

Wanted Windows XP installed on an older working computer. Got an unusable version back. Was told…read moreit would only cost $30 more to make it right. He kept my money for the unusable install . I'm out $35 . I hope he really needed the money for Christmas . Unprofessional . EDIT: And now he's claiming the machine was never intended for XP , what a doofus unit came with XP . If you can't do a job admit it. Drive , fly , take a donkey , but go anywhere but here .

I am very impressed with Trevor and the team at The Computer Chip! They were very professional,…read moreanticipating my needs and fast and friendly. I highly recommend them for any work you need done.

Trevor was very friendly and helpful, got to the problems quickly and timely. Professional…read moreenvironment, reasonably priced. I definitely suggest Chip and company.

I had my phone screen replaced at this location less than three weeks ago, and the screen has…read morealready completely failed. I did not drop the phone, expose it to moisture, or misuse it in any way. I simply took it out of my pocket and the display was suddenly unusable--green and black discoloration with severe lines across the screen. For context, the phone was in a protective case and had a screen protector installed at the time. Despite these protections and normal, careful use, the replacement screen still catastrophically failed. A screen replacement should last significantly longer than a few weeks. This kind of failure strongly suggests low-quality parts and/or poor workmanship. I now have a non-functional device after paying for a repair that was supposed to fix the problem, not create a new one. The inconvenience, cost, and time wasted dealing with this issue are unacceptable. I would strongly caution others against using this business if they expect a reliable, durable repair or any reasonable standard of quality control.

I took my phone here to get the screen replaced and it stopped working after 2 weeks then i took it…read moreback and they replaced it and again, my phone stopped working and they would not fix it so i had to buy an entirely new phone.

Sky Barker, store manager, went above and beyond to help me with a sensitive printing job…read moreyesterday. He was courteous and knowledgeable plus he still was able to help other customers in a professional manner. Everyone was accommodated in a timely manner. Very impressive communication and leadership skills.

Best incentive to go all the way to Coeur d'Alene to shop Best Buy. Staff needs to be educated on…read moreCDC Guidelines for masks on asthmatics and the resultant liability when we cough so hard we pass out and injure ourselves from the deadly buildup of CO2 in a mask. The staff was quite belligerent about me having a mask to shop here (which I will avoid doing from now on) as well as my 24-week pregnant daughter, who was advised NOT to wear a mask as well. We will not be back.

I just bought a new customized computer from them. They took time to explain everything and…read moreprovided knowledgeable choices. The follow up was great and I am very satisfied with the results. I highly recommend this business.

If you're looking for the best computer service in the LC Valley, look no further than The Computer…read moreGuy. Fast, professional service, they get you out the door with what you need. Personable, forthright and honest, these folks are on top of their game for the customer. They certainly have been for me. In a word: superb!

I would highly recommend this company. I have been having issues with my computer over the course…read moreof a month and they have been helpful throughout the whole process. They were very helpful with identifying what is wrong and the best course of action. They have always been very polite, professional and respectful.

This organization had my device twice for months; I received no emails, no calls or voicemails…read more After months I had to claim my device completely unsatisfied with their service!!! I would not recommend this company to anyone!!!

I took my laptop to Morgan to be cleaned out a couple months after a soda spill. The laptop made it…read moreout almost perfectly fine, with it's only issue being that it would not turn on unless it was connected to power. After I paid $40 and received my laptop back, it had extensive damage to the screen (see attached pictures). This was not there before I gave it to Morgan. Now my laptop will not even FUNCTION without being connected to power. It automatically shuts off when it is unplugged. When I tried to discuss it with Morgan, he did not apologize or offer compensation/refund of any kind. He also asked for my password when it wasn't needed to clean out the inside of my laptop, so not sure what that was about. Filing a complaint with the better business bureau.

The gentleman who took care of my computer, did a full and thorough cleaning and fixed my…read moreoverworked fan issue. He was kind, efficient and reasonably priced. Since it is an in-home business it feels better to give back to a local professional than a corporation. Definitely will go back.