I made an appointment with castle carpet about a week ago. The date and time was set. They…read morecontacted us about a hour before our appointment and said they were going to be about an hour late, due to the costumer they were at wanted more things done. Then they called and said they would be another hour late For the same reason I suppose. Two hours late on a weekday afternoon because a costumer was being fickle. Not cool castle carpeting, not cool. The guy who came did a great job but management needs to get their act together. I will look for other options next year.

From the owner: We are the longest running Emergency Flood and Water Disaster response company in the Palouse. Many…read moreother companies have started up recently advertising as disaster response but they do not use the right equipment, and will tear your house apart to get rid of mold. Castle Restoration & Cleaning has all the non intrusive remediation equipment to get your house clean and while not tearing it apart. We are also one of the only companies backed by the IICRC in the area, so if you want a truly professional disaster response company for smoke, fire, trauma, or flooding in your home, give us a call. Castle Carpet Cleaning, nestled in Moscow, ID, is your trusted partner in water damage restoration. Our skilled team employs cutting-edge techniques to salvage and restore spaces affected by water-related incidents. From extracting excess moisture to preventing mold growth, we offer comprehensive solutions to restore the integrity of your property. With a commitment to swift response and exceptional service, Castle Restoration & Cleaning is your fortress against water damage.

Lady and The Gent Carpet Cleaning is excellent. I had a small carpet cleaning job, however they…read moretreated me as if I were their largest customer. The machinery was new and my carpet and upholstery looked new again. They sent a text to remind me of the service date and time, showed up on time, and were ready to work. Their prices are so reasonable too. I will ask them to return soon to clean the boat carpet and upholstery. You can trust Lady and the Gent with your cleaning needs too - so give them a call or text 509-339-5386.

From the owner: If you are looking for a cleaning company you can trust, we have you covered!read more

For the very first time, I needed to clean my carpets in our living room and bedroom. I had zero…read moreexperience in how and with whom to do it. So, I searched on google to find a company to do the job professionally at a reasonable price. Through my search, I found several companies in Moscow, ID. Then I called a few of them to get information. My priority was to contact companies with good reviews. Therefore, I had hesitation to call this company (Aloha Carpet & Upholstery Cleaning) because there was not even one review or star. Anyway, in the end, I just decided to give a call to this company and see if I can get a good deal. After I talked to the owner of the company (unfortunately I forgot his name) and getting the information and price, I change my mind and I decided to consider this company. Finally, I decided to ask this company to do the job for me. I am fully satisfied with what this company did for me. The owner is a very friendly man with great knowledge about his job (in terms of chemistry, management, etc.). He did the work while I enjoy talking and learning from him. He was very punctual (even came earlier than promised time as I requested). His device/facility looked professional to me. The price was also the cheapest among the other companies I called. If I could give more than five stars to this company, I would definitely do that. I highly recommend this company.

I called Daryl at 3:25 on Saturday for a last minute emergency carpet cleaning and he was at my…read moreapartment in less than an hour. Great customer service and great guy. Will definitely use again in the future.

Top notch service. The carpet cleaning crew showed up on time, was very efficient, and the carpets…read morelook great. They were able to remove several stains which was wonderful. And they were careful to put our wood furniture on foam blocks to avoid any moisture damage while the carpets were drying. The crew also repaired several sections of carpet with wrinkles from stretching. That tured out great as well. While moving one of the beds, the crew accidentally damaged a light switch. Not only were they apologetic, they bought a new switch and installed it. It was a pleasure working with Palouse Carpet Cleaning I recommend them to anyone needing work on their carpets.

The guys at this company went above and beyond cleaning my carpet after water damage! I would…read morerecommend them to everyone.

Our camper needed some extra TLC! Chem Dry came in and bid…read morethe cleaning. And In less then a week we were scheduled. Cleaning time was super quick. We highly recommend Chem Dry- Lewiston Idaho.

They fit us in right away, did the job well and in half the time. Very fair pricing too.read more

I have always invested in regular carpet cleaning. However, when I moved to the Palouse area I…read morestruggled to find quality service and good customer service. Perfection Carpet Cleaning, and especially Abe one of their exceptional managers, provided a all-around knock out service. On time service, detailed cleaning, and friendly staff made for a great experience. All stains and problem areas in my carpet were lifted and fixed. Seek them out!

From the owner: Perfection Carpet Cleaning specializes in our carpet cleaning service that will leave your carpets…read morelooking and smelling great. We also offer upholstery and tile/hardwood floor steam cleaning.

Awesome hard working crew! Did amazing job! Thankyou ! Would highly highly recommend Service…read moreMaster!

HELP! A broken frost free faucet caused water to permeate a basement wall, ceiling and floor. We…read morecalled SERVICE MASTER, they showed up in a couple of hours. In very little time they located the problem and began clean up and moving things to prevent any further damage. They informed us of what happened and all they were doing. The next day a crew arrived, removed damaged sheet rock, insulation, carpet, etc. They set up fans and dehumidifiers and in several days the damaged area was dry and the moisture level was well within a safe level. They gave us a complete report and also forwarded it to our insurance company. Very thorough, very competent and very professional. I think these folks can fix anything.

Absolutely the worst cleaning/maintenance service in the Palouse. There was a pipe failure in the…read moresprinkler system in my apartment building and Bestway was hired by apartment management to dry the carpets. The guy banged on my door, didn't introduce himself or the company he worked for (I got the company name later; still don't know his name), then was incredibly and consistently rude to me the entire time, talking down to me and making snide comments. Had my boyfriend not been with me at the time, I would have kicked him out no question about it, because he actually made me feel unsafe. The second time he knocked on my door went about just as well as the first time. It's not my fault the pipes burst, it's not my fault my carpet got wet (I actually managed to save most of it), and I do not appreciate being treated that way in my home. Do yourself a favor and steer well clear of this business.