Top notch service. The carpet cleaning crew showed up on time, was very efficient, and the carpets…read morelook great. They were able to remove several stains which was wonderful. And they were careful to put our wood furniture on foam blocks to avoid any moisture damage while the carpets were drying. The crew also repaired several sections of carpet with wrinkles from stretching. That tured out great as well. While moving one of the beds, the crew accidentally damaged a light switch. Not only were they apologetic, they bought a new switch and installed it. It was a pleasure working with Palouse Carpet Cleaning I recommend them to anyone needing work on their carpets.

The guys at this company went above and beyond cleaning my carpet after water damage! I would…read morerecommend them to everyone.

Cleaner parked in our driveway to clean neighbors carpet and parked partially in our spot. Thre…read morehis hoses and filter in our spot. I asked him if he could move over and he said he would. He did not. My wife got home and he said he'd move over and instead started his equipment and went inside leaving her sitting there. There was thirty feet of space on my neighbors side for him to park, but he refused to move. Horrible respect for others and flat out lied to us. I also have disabled permit and need my space, but it didn't matter. That much disrespect will keep me from ever hiring them.

We decided to clean our carpet due to home sale, but had low expectation due to the age and…read morecondition of our carpet. However, we were highly surprised and pleased with the end result! Our carpet never looked this good. It looked brand new! On top of this, he was very friendly and professional. I highly recommend his service.

Great service. Responded quickly and took care of the cleaning…read morejob efficiently and cost-effectively, taking care of everything I asked. I recommend them highly.

Didn't show up at scheduled time for house cleaning. Prices were attractive, so if you don't need a…read morefixed time they would work for you. They would have been at least an hour late for us.

The charges for the service provided were excessive and they did a poor job. I will definitely make…read morethe trip to Blue Ribbon in the future.

10000% would not recommend!! I dropped my wedding dress and veil off in July, two days after my…read morewedding, to the Moscow location. I was told it would be done around mid-September. I received a phone call around the end of August quoting me a price of roughly $270 to clean my dress and veil, which I confirmed was fine. My dress had 5 layers, so I had already figured it would cost a bit because of the time needed to clean. At that point, I thought, they are confirming the price, they are going to start cleaning it. I called again in mid-September and was told they off source their wedding dresses and the lady who cleans them had been sick so there was a delay. Called again in October and was told it still wasn't done and they needed to contact the lady who cleans them to figure out what was going on. They stated it could be taking longer if there were stains that needed to be deep cleaned - mind you, there were no stains on my dress, just dirt and bugs from an outside wedding. At that point, I was in a panic that perhaps my dress and veil had been lost. I asked them to just get the dress back, I would pick it up and take it elsewhere as they have had it for 3 months already. When they called me back, they stated she hadn't gotten to it yet, but they could start that day and have it done and return it to me by the next Monday, and they would give me a discount (kudos to them for offering that). I declined and said I would just like to come and get it and take it elsewhere. A few days later, I received a phone call saying that my dress and veil had been returned to the store and I could come and pick it up. When I got there, I opened the garment bags to check for any damage. I was then told by the associate that the lady who cleans them said, she just couldn't clean my dress. This business does nothing but lie to you. Why would you quote me a price and keep my items for 3 months, if you weren't able to clean it. The first time you looked at my items, you should have determined then that you couldn't clean it and asked me to take it elsewhere. Nothing but lies and unprofessionalism!

For the very first time, I needed to clean my carpets in our living room and bedroom. I had zero…read moreexperience in how and with whom to do it. So, I searched on google to find a company to do the job professionally at a reasonable price. Through my search, I found several companies in Moscow, ID. Then I called a few of them to get information. My priority was to contact companies with good reviews. Therefore, I had hesitation to call this company (Aloha Carpet & Upholstery Cleaning) because there was not even one review or star. Anyway, in the end, I just decided to give a call to this company and see if I can get a good deal. After I talked to the owner of the company (unfortunately I forgot his name) and getting the information and price, I change my mind and I decided to consider this company. Finally, I decided to ask this company to do the job for me. I am fully satisfied with what this company did for me. The owner is a very friendly man with great knowledge about his job (in terms of chemistry, management, etc.). He did the work while I enjoy talking and learning from him. He was very punctual (even came earlier than promised time as I requested). His device/facility looked professional to me. The price was also the cheapest among the other companies I called. If I could give more than five stars to this company, I would definitely do that. I highly recommend this company.

I called Daryl at 3:25 on Saturday for a last minute emergency carpet cleaning and he was at my…read moreapartment in less than an hour. Great customer service and great guy. Will definitely use again in the future.

I made an appointment with castle carpet about a week ago. The date and time was set. They…read morecontacted us about a hour before our appointment and said they were going to be about an hour late, due to the costumer they were at wanted more things done. Then they called and said they would be another hour late For the same reason I suppose. Two hours late on a weekday afternoon because a costumer was being fickle. Not cool castle carpeting, not cool. The guy who came did a great job but management needs to get their act together. I will look for other options next year.

From the owner: We are the longest running Emergency Flood and Water Disaster response company in the Palouse. Many…read moreother companies have started up recently advertising as disaster response but they do not use the right equipment, and will tear your house apart to get rid of mold. Castle Restoration & Cleaning has all the non intrusive remediation equipment to get your house clean and while not tearing it apart. We are also one of the only companies backed by the IICRC in the area, so if you want a truly professional disaster response company for smoke, fire, trauma, or flooding in your home, give us a call. Castle Carpet Cleaning, nestled in Moscow, ID, is your trusted partner in water damage restoration. Our skilled team employs cutting-edge techniques to salvage and restore spaces affected by water-related incidents. From extracting excess moisture to preventing mold growth, we offer comprehensive solutions to restore the integrity of your property. With a commitment to swift response and exceptional service, Castle Restoration & Cleaning is your fortress against water damage.

Our camper needed some extra TLC! Chem Dry came in and bid…read morethe cleaning. And In less then a week we were scheduled. Cleaning time was super quick. We highly recommend Chem Dry- Lewiston Idaho.

They fit us in right away, did the job well and in half the time. Very fair pricing too.read more

They cleaned a new construction I believe they did a good job and the charge was very resonable…read more This company was willing to clean in a reasonable time. All their staff was friendly and professional.

From the owner: Palouse Cleaning Solutions is a locally owned family run business. We have over ten years of…read moreexperience in professional cleaning services. We are fully licensed and insured for your peace of mind. We take pride in providing beyond exceptional service to our community. Serving Moscow, Pullman, Lewiston and the surrounding area. Let us be the solution to your cleaning problem!