Very poor experience. They take your money up front and when they can't get it done they keep your…read moremoney. We hired them for an unloading job and they showed up 6 hours late with 2 able people but we're tired and 2 teenagers then 3 of them had to leave after an hour or so. The leader said he would return at 9 am the next day to finish but kept giving excuses that he was running hours late. I fired them for failure to do the job and they kept the money anyway. Beware and check other sources.

Worst moving service I've ever used. Advertised as Pullman Movers…read more - Scheduled to come at 9AM. Showed up past 4PM. No updates. Every time I called asking for ETA they gave different excuses saying they would arrive soon. No apology, no accountability. - On day of drop off, they promised they would be there between 9-10AM. They showed up at 3:22PM. They stopped taking our calls and even hung up on a few attempts. - No moving truck. They had a detachable trailer hooked up to a pickup. Just a few furniture blankets and that was all the equipment they had. No other items to protect furniture. Many boxes arrived damaged and partially opened. - Actual movers were friendly and worked fast. But they were independent contractors hired for this single move. - They charged upfront for the move which is highly unusual and didn't have any insurance papers to sign until the very end of the move. - Overall they are unprofessional and unprepared to handle the services they advertise. Save your money and do it yourself. That would have been easier than all the problems they caused.

These movers are based in Moscow but assisted with loading and transporting furniture from Pullman…read moreto Spokane! A few weeks before the move a representative came to the originating place (in Pullman) to provide an accurate quote. I set up a moving date with them, and no deposit was needed. A few days before the move date they called to verify the move was still on. They showed up on time and transported my belongings to Spokane in one day. They took apart furniture that needed it (kitchen table, desk, etc) and reassembled at location. After everything was in the new place, payment was due either via card (with a card fee) or check (no fee). The price came in at the quote. There were two movers and both of them were extremely friendly! Moving companies can be scary, but I highly recommend this one!

The most reliable movers in our area! They are very responsive and give the most honest quotes…read more This is a business I would recommend to use every time! You can tell that serving their customers is their top priority.

Blue Mountain gave me a quote and when I paid the amount plus CC fees, I authorized an amount to…read morecome out of my account. They increased that amount after the fact and without my consent and then changed the quote to match. They would not admit their mistake and said it was the original quote all along. I'm SO glad I had screen prints and had performed the math myself for the fees, or they would have continued to try and 'convince' me I just didn't understand. I hope this is just a cover for their mistake and not a more nefarious reason for the change of amounts and upping the quote to match. Not ethical and would recommend you double check all quotes and get comparisons. Really put me in a bind since we had to cancel at the last moment. We all make mistakes. The ethics is admitting those mistakes and not pretending they didn't happen or that someone is just 'confused'. I would recommend getting simple quotes instead and dealing with business teams that put ethics over profit. We agreed to cancel and they did refund my fees in the end.

ONTIME, RELIABLE FRIENDLY, HELPFUL!! We had an 8 hour drive to get back for work the next day and…read morethey showed up right on time and had an extra person! They were very helpful, offered suggestions, offered to help with whatever might need setting up! . They had an enclosed trailer to protect the furniture in case of incremental weather, dust, etc. True North is the company you want to hire!

great moving company really care about the level of service they provide well done you guysread more

05/15/2021 Update: We used them again! The team of Frank (he was the foreman for our earlier move…read moretoo--see below), Carlos, Freddy, Elijah H., Eli, and Dylan were absolutely amazing. They were extremely careful with both homes, wrapping the door frames with padding and rolling out protective mats so as not to damage the floors while walking back and forth. We had a pretty complicated move in my opinion. We were moving out of my mothers house into our own house, while subsequently moving my mother's furniture which we had put in a storage unit back into her house. Speedy provided 2 trucks, two of the guys came all the way from tri-cities! Truck/Team 1 worked on emptying my storage unit with my stuff from (kitchen, bathrooms, etc from my previous home) and loading it, Truck 2 worked on emptying my moms storage unit of furniture she had removed from her home to make space for my family. Truck 1 went directly to the new house, while Truck 2 went to my mother's house, and unloaded her furniture and put it where she asked, and then loaded all our stuff and furniture. We had my mom's big (not kid proof) couches moving out of the truck back into my moms house, and my (kid proof) couches being moved into the truck as well as my husbands office, my sewing studio, kids play room, and kids bedroom. (My moms house is big and yeah it held all that stuff!) Then they took Truck 2 over to our new house as Truck 1 was being finished and Truck 1 team then began helping Truck 2 team unload the rest. It was a LOT of work for them. They were exhausted but they all had amazing attitudes and were very careful with our stuff even at the end when they were covered in sweat and it had started to get hot outside. I am one of those people that has a hard time not working and lifting when I see others doing it and they kept telling me to take it easy. I appreciated all their hard work and if we have to move again (which we may) I will hire them a third time! :) 9/8/2020: This was a great team of movers lead by Frank for a very reasonable price. They were all young, energetic, and professional. We had two move locations, storage and our new home. I was coming from California so it was unloading a SEMI truck (independent interstate trucker hired by Magellan), that unfortunately did not have a ramp or a lift gate. I did not realize the truck had none of these things, so the guys had to physically lift everything out of the truck itself instead of use dollys. It was exhausting work, but they did it with a great attitude. They lifted my husbands big MOTORCYCLE out of the back of this truck. A motorcycle. I don't know what other movers would have done that!!!! Anybody else would have gone to get a ramp and charged me hourly for it. Not them, they together lifted the motorcycle out of the truck and set it down. It was amazing. I highly recommend them and will use them for every move!

Braden, Eddie, Jesus, and Johnny were the greatest. They were very nice, respectful, and helpful. I…read morewould recommend them, and use them again if I ever moved.