DO NOT DO BUSINESS WITH THIS AUTO DEALER. I purchased a vehicle from them in August 2024. I was…read moretold I would have my title and plates in about two months. When those two months came and passed I called asking for an update. after confirming my information I was informed that the person who handled their titles was out of the office. This was the beginning of over a year of calling them and receiving the same run around. He was always out of office. I even asked what hours he would be in and called at the appropriate time only to be told the same spiel. I live an hour and a half away and after six months of getting the run around I went in and all they did was offer to give me fresh temporaries. This was only a bandaid for a wound that needed stitches. Soon after I was able to get in touch with their title person who, I found out, was one of the owners. He gave me more excuses about how there was a hold up with the DOL. I waited patiently for another six months before finally being beyond fed up and filed a complaint with the Washington DOL. I was then pointed towards filing a claim against their dealership bond. It was only after I filed a claim against their dealership bond that they got me my title and plates, two days after they had been contact by the bond. What this tells me is that they had the ability to get me my title and plates before this due to the speed at which they were able to acquire them when they were threatened with financial liability by the bond agency. In the end, I received my title and plates in Feburary of 2026. This was beyond unacceptable. I have never written a bad review but have been so incensed by the entire ordeal that I felt it was my duty to inform others before they make the same mistake I did by doing business with this auto dealership. Believe it or not, this is the spark notes of the entire process I was forced to go through to use the vehicle I had purchased.

Cannot warn you to stay away enough…read more I am now $20k into a $10k car I bought there. Sold me a Subie that they had "done all the work" that needed to be done at 200k miles. Headers, gaskets, etc. Had to take the car back in within a week because it wouldn't shift into gear from park properly. It wouldn't accelerate from a stop appropriately and would just shut itself off while idling at a stop light or sign. They supposedly got it in and said it was a sensor issue and "fixed it". (Remember that for later) Then the car dropped all its oil and seized up within months of it being purchased. They insisted it was my fault. So the "insurance plan" they sold me for another $800 wasn't going to be any good either. (Even if the oil wasn't checked in 3 months' time.... which it WAS... it shouldn't have vanished within a few months of having the engine overhauled). Of course, they offered to replace the engine, if I paid them for it. So, it sat on their lot while I found a REPUTABLE mechanic to look at it. Once I had found the best garage in town for Subarus, they wouldn't even put the car on their trailer to take it to the shop, I had to pay for the tow off their lot. And that sensor issue they "fixed"? The mechanic said all the warning lights I took it back to them to check was because someone did a quick fix by jamming/bypassing the sensor. Literally, the WORST car purchasing (or mechanic) experience I have ever had. Ric (salesperson) was rude and felt comfortable swearing around my wife and son. Should have been my first red flag. I just thought he was trying to be "buddy buddy". Nope, turns out "Skeezy salesperson" is a stereotype for a reason. Stephanie started scolding me on the phone when I called and was upset with the weeks of delay that involved all these issues. YOU MUST AVOID THIS CAR LOT AT ALL COSTS.

They went above and beyond to help me out when I was in a pinch. Very professional and…read moreknowledgeable. They're my number one go to!

We contacted Steve to see if he would move a couple of family heirlooms from Lewiston, ID to…read morenorthern Wyoming - and he delivered! We were so impressed by Steve's checking in with us before, during and delivery of our items - and he handled them as if they were part of his own family heirlooms. We highly recommend Steve's services as he is a top notch professional in our opinion. V&K Fate

Blue Mountain gave me a quote and when I paid the amount plus CC fees, I authorized an amount to…read morecome out of my account. They increased that amount after the fact and without my consent and then changed the quote to match. They would not admit their mistake and said it was the original quote all along. I'm SO glad I had screen prints and had performed the math myself for the fees, or they would have continued to try and 'convince' me I just didn't understand. I hope this is just a cover for their mistake and not a more nefarious reason for the change of amounts and upping the quote to match. Not ethical and would recommend you double check all quotes and get comparisons. Really put me in a bind since we had to cancel at the last moment. We all make mistakes. The ethics is admitting those mistakes and not pretending they didn't happen or that someone is just 'confused'. I would recommend getting simple quotes instead and dealing with business teams that put ethics over profit. We agreed to cancel and they did refund my fees in the end.

Was Terrible Experience had ever had They were very late was missing i item over charge me way…read moremore than estimated items broken items they argued with each other the whole time

These movers are based in Moscow but assisted with loading and transporting furniture from Pullman…read moreto Spokane! A few weeks before the move a representative came to the originating place (in Pullman) to provide an accurate quote. I set up a moving date with them, and no deposit was needed. A few days before the move date they called to verify the move was still on. They showed up on time and transported my belongings to Spokane in one day. They took apart furniture that needed it (kitchen table, desk, etc) and reassembled at location. After everything was in the new place, payment was due either via card (with a card fee) or check (no fee). The price came in at the quote. There were two movers and both of them were extremely friendly! Moving companies can be scary, but I highly recommend this one!

ONTIME, RELIABLE FRIENDLY, HELPFUL!! We had an 8 hour drive to get back for work the next day and…read morethey showed up right on time and had an extra person! They were very helpful, offered suggestions, offered to help with whatever might need setting up! . They had an enclosed trailer to protect the furniture in case of incremental weather, dust, etc. True North is the company you want to hire!

great moving company really care about the level of service they provide well done you guysread more

Shouldn't even be a one. This is a married clouple using about 7 to 8 foster children for slave…read morework. A "professional, reliable and trustworthy " moving business would not break the legs off your couches to get them through the door. They also would not scrape up all the walls and steps on both stairways. Instead of removing the handrails, they simply smashed the handrails into the wall to move a refrigerator (only 4 years old, which the broke) a freezer, dressers, and a bed. We had zero issues with mice but with them leaving the doorways open for hours, our house became infested. A professional company would not go through sealed boxes and steal items from them. We've never found out Direct TV equipment and the CD player from the living room. They also should have reliable vehicles that don't break down so the moving truck had to be towed, and the next day, unloaded into another truck. I gave them the only key to one of my storage units and they lost it. They quoted us 2400.00 but 2/3 of the way through the work when confronted about the sealed box that was mysteriously opened and spread out on out bed with missing items, they changed the bill to 3200.00 and quit, leaving us, two disabled people, to find for ourselves. A professional moving company would not slide VCRs don their truck ramp, nor would they throw Christmas wreaths out the back of their truck to hit the ground and destroy them. The professional band of foster kids would not take instruction on where to group items like Christmas decorations which ended up spread throughout the garage. Also, clearly marked items for the house were mixed into the garage, and garage items were placed in the house. So if you wish to have a nightmare moving experience, I highly recommend them.

We were looking for move out help for our son, and Samson Movers came thru for us. Easy to contact…read moreand deal with, on time, and professional. Their charges were fair and honest, I highly recommend them from our experience. Took care of all the stuff, and made good recommendations on how to pack the trailer to get it all to fit, and it did, barely!