Shitty customer service The men didn't wanna be there after the move items were missingread more

Moving with Pratt was flawless; I can't recommend these guys enough. Everything happened when they…read moresaid it would, under the price that was estimated, and all of our belongings arrived in pristine condition. Additionally, the team at Pratt went above and beyond in entertaining our toddler during the process, and dealing with a car whose battery had died in transit. The bottom line is that Pratt was amazing, and we'll use them again without hesitation. I would highly recommend this company above others.

I appreciated the help getting a piano moved about 100 miles. They communicated very well with me…read morein coordinating the move and I appreciated that they worked me in during a very busy time of year for them. The only negative was that the estimate was off a bit, but it was still a great value and much cheaper than other movers had quoted. I would definitely recommend!

Great movers and great price. Helped me move within Pullman and went above and beyond. I had…read morementioned that one of the legs of my chairs was a little loose, so they were aware of it before they moved it, and when it got to my new place, the movers used some of their tools to fix the issue. Not to mention the movers were very charismatic and friendly.

We used Samson Movers to take a trailer load of heirloom furniture from Lewiston Idaho to Coos Bay…read moreOregon. We were impressed with the careful wrapping and handling of these fragile items. We recommend them very highly for your moving needs.

Shouldn't even be a one. This is a married clouple using about 7 to 8 foster children for slave…read morework. A "professional, reliable and trustworthy " moving business would not break the legs off your couches to get them through the door. They also would not scrape up all the walls and steps on both stairways. Instead of removing the handrails, they simply smashed the handrails into the wall to move a refrigerator (only 4 years old, which the broke) a freezer, dressers, and a bed. We had zero issues with mice but with them leaving the doorways open for hours, our house became infested. A professional company would not go through sealed boxes and steal items from them. We've never found out Direct TV equipment and the CD player from the living room. They also should have reliable vehicles that don't break down so the moving truck had to be towed, and the next day, unloaded into another truck. I gave them the only key to one of my storage units and they lost it. They quoted us 2400.00 but 2/3 of the way through the work when confronted about the sealed box that was mysteriously opened and spread out on out bed with missing items, they changed the bill to 3200.00 and quit, leaving us, two disabled people, to find for ourselves. A professional moving company would not slide VCRs don their truck ramp, nor would they throw Christmas wreaths out the back of their truck to hit the ground and destroy them. The professional band of foster kids would not take instruction on where to group items like Christmas decorations which ended up spread throughout the garage. Also, clearly marked items for the house were mixed into the garage, and garage items were placed in the house. So if you wish to have a nightmare moving experience, I highly recommend them.

We hired Blue Mountain Movers for our move last weekend, and I truly cannot say enough good things…read moreabout them! From start to finish, their professionalism and attention to detail were unmatched. They started by coming out to do a personalized estimate, which made us feel confident and prepared for moving day. On the day of the move, the team disassembled, moved, and reassembled all of our furniture with incredible care. They meticulously wrapped and padded every delicate item, including our TVs, decor, and large furniture pieces. We even had an entire home gym, which they efficiently packed, transported, and reassembled without a single issue. Every mover was respectful, courteous, and hardworking, and when the day ran long, the owners themselves came out to lend a hand.. a true sign of strong leadership and commitment to their customers. It's rare to see that kind of dedication anymore, and it really stood out to us. Their pricing was extremely fair, and for the quality and thoroughness of their work, it was worth every penny. They even offered a veteran discount, which was such a thoughtful gesture and greatly appreciated. I would recommend Blue Mountain Movers to anyone looking for a reliable, honest, and detail-oriented moving company. They made what could have been a stressful day completely seamless. If I could give more than five stars, I absolutely would!

Blue Mountain gave me a quote and when I paid the amount plus CC fees, I authorized an amount to…read morecome out of my account. They increased that amount after the fact and without my consent and then changed the quote to match. They would not admit their mistake and said it was the original quote all along. I'm SO glad I had screen prints and had performed the math myself for the fees, or they would have continued to try and 'convince' me I just didn't understand. I hope this is just a cover for their mistake and not a more nefarious reason for the change of amounts and upping the quote to match. Not ethical and would recommend you double check all quotes and get comparisons. Really put me in a bind since we had to cancel at the last moment. We all make mistakes. The ethics is admitting those mistakes and not pretending they didn't happen or that someone is just 'confused'. I would recommend getting simple quotes instead and dealing with business teams that put ethics over profit. We agreed to cancel and they did refund my fees in the end.

These movers are based in Moscow but assisted with loading and transporting furniture from Pullman…read moreto Spokane! A few weeks before the move a representative came to the originating place (in Pullman) to provide an accurate quote. I set up a moving date with them, and no deposit was needed. A few days before the move date they called to verify the move was still on. They showed up on time and transported my belongings to Spokane in one day. They took apart furniture that needed it (kitchen table, desk, etc) and reassembled at location. After everything was in the new place, payment was due either via card (with a card fee) or check (no fee). The price came in at the quote. There were two movers and both of them were extremely friendly! Moving companies can be scary, but I highly recommend this one!

Very poor experience. They take your money up front and when they can't get it done they keep your…read moremoney. We hired them for an unloading job and they showed up 6 hours late with 2 able people but we're tired and 2 teenagers then 3 of them had to leave after an hour or so. The leader said he would return at 9 am the next day to finish but kept giving excuses that he was running hours late. I fired them for failure to do the job and they kept the money anyway. Beware and check other sources.

Worst moving service I've ever used. Advertised as Pullman Movers…read more - Scheduled to come at 9AM. Showed up past 4PM. No updates. Every time I called asking for ETA they gave different excuses saying they would arrive soon. No apology, no accountability. - On day of drop off, they promised they would be there between 9-10AM. They showed up at 3:22PM. They stopped taking our calls and even hung up on a few attempts. - No moving truck. They had a detachable trailer hooked up to a pickup. Just a few furniture blankets and that was all the equipment they had. No other items to protect furniture. Many boxes arrived damaged and partially opened. - Actual movers were friendly and worked fast. But they were independent contractors hired for this single move. - They charged upfront for the move which is highly unusual and didn't have any insurance papers to sign until the very end of the move. - Overall they are unprofessional and unprepared to handle the services they advertise. Save your money and do it yourself. That would have been easier than all the problems they caused.

Matt's Mighty Movers were excellent and insanely fast! So thankful for Matt and his team, Colton…read moreand Andrew who made this move easy and fun!

Worst movers ever , paid almost $500 for less than 2 hours of work two teenage boys showed up broke…read moreour 70 inch Samsung flat screen TV then called Matt to resolve issue he told he told us that because our move wasn't expensive that it wasn't worth his time or the deductible he would have to pay his insurance company to replace our $700 TV so he pretty much told me and my wife to eat the price of the TV or go to a thrift store and buy another one when this TV is brand new then he called my wife a liar on the phone screamed at her and then told told us he would sue us for defamation of character Because he believes that the two teenage boys wouldn't do something like that and that we were trying to scheme him for a TV. wouldn't recommend and filing a complaint with the State Attorney General's office the consumer protection division he refuses to do anything to Remedy this situation would not recommend.if I could leave a zero star review I would but I can't then to come to find out his business isn't even registered with the secretary of state or registered in Lewiston Idaho at all.