Shitty customer service The men didn't wanna be there after the move items were missingread more

Moving with Pratt was flawless; I can't recommend these guys enough. Everything happened when they…read moresaid it would, under the price that was estimated, and all of our belongings arrived in pristine condition. Additionally, the team at Pratt went above and beyond in entertaining our toddler during the process, and dealing with a car whose battery had died in transit. The bottom line is that Pratt was amazing, and we'll use them again without hesitation. I would highly recommend this company above others.

They went above and beyond to help me out when I was in a pinch. Very professional and…read moreknowledgeable. They're my number one go to!

We contacted Steve to see if he would move a couple of family heirlooms from Lewiston, ID to…read morenorthern Wyoming - and he delivered! We were so impressed by Steve's checking in with us before, during and delivery of our items - and he handled them as if they were part of his own family heirlooms. We highly recommend Steve's services as he is a top notch professional in our opinion. V&K Fate

Shouldn't even be a one. This is a married clouple using about 7 to 8 foster children for slave…read morework. A "professional, reliable and trustworthy " moving business would not break the legs off your couches to get them through the door. They also would not scrape up all the walls and steps on both stairways. Instead of removing the handrails, they simply smashed the handrails into the wall to move a refrigerator (only 4 years old, which the broke) a freezer, dressers, and a bed. We had zero issues with mice but with them leaving the doorways open for hours, our house became infested. A professional company would not go through sealed boxes and steal items from them. We've never found out Direct TV equipment and the CD player from the living room. They also should have reliable vehicles that don't break down so the moving truck had to be towed, and the next day, unloaded into another truck. I gave them the only key to one of my storage units and they lost it. They quoted us 2400.00 but 2/3 of the way through the work when confronted about the sealed box that was mysteriously opened and spread out on out bed with missing items, they changed the bill to 3200.00 and quit, leaving us, two disabled people, to find for ourselves. A professional moving company would not slide VCRs don their truck ramp, nor would they throw Christmas wreaths out the back of their truck to hit the ground and destroy them. The professional band of foster kids would not take instruction on where to group items like Christmas decorations which ended up spread throughout the garage. Also, clearly marked items for the house were mixed into the garage, and garage items were placed in the house. So if you wish to have a nightmare moving experience, I highly recommend them.

We were looking for move out help for our son, and Samson Movers came thru for us. Easy to contact…read moreand deal with, on time, and professional. Their charges were fair and honest, I highly recommend them from our experience. Took care of all the stuff, and made good recommendations on how to pack the trailer to get it all to fit, and it did, barely!

Blue Mountain gave me a quote and when I paid the amount plus CC fees, I authorized an amount to…read morecome out of my account. They increased that amount after the fact and without my consent and then changed the quote to match. They would not admit their mistake and said it was the original quote all along. I'm SO glad I had screen prints and had performed the math myself for the fees, or they would have continued to try and 'convince' me I just didn't understand. I hope this is just a cover for their mistake and not a more nefarious reason for the change of amounts and upping the quote to match. Not ethical and would recommend you double check all quotes and get comparisons. Really put me in a bind since we had to cancel at the last moment. We all make mistakes. The ethics is admitting those mistakes and not pretending they didn't happen or that someone is just 'confused'. I would recommend getting simple quotes instead and dealing with business teams that put ethics over profit. We agreed to cancel and they did refund my fees in the end.

Was Terrible Experience had ever had They were very late was missing i item over charge me way…read moremore than estimated items broken items they argued with each other the whole time

These movers are based in Moscow but assisted with loading and transporting furniture from Pullman…read moreto Spokane! A few weeks before the move a representative came to the originating place (in Pullman) to provide an accurate quote. I set up a moving date with them, and no deposit was needed. A few days before the move date they called to verify the move was still on. They showed up on time and transported my belongings to Spokane in one day. They took apart furniture that needed it (kitchen table, desk, etc) and reassembled at location. After everything was in the new place, payment was due either via card (with a card fee) or check (no fee). The price came in at the quote. There were two movers and both of them were extremely friendly! Moving companies can be scary, but I highly recommend this one!

Very poor experience. They take your money up front and when they can't get it done they keep your…read moremoney. We hired them for an unloading job and they showed up 6 hours late with 2 able people but we're tired and 2 teenagers then 3 of them had to leave after an hour or so. The leader said he would return at 9 am the next day to finish but kept giving excuses that he was running hours late. I fired them for failure to do the job and they kept the money anyway. Beware and check other sources.

Worst moving service I've ever used. Advertised as Pullman Movers…read more - Scheduled to come at 9AM. Showed up past 4PM. No updates. Every time I called asking for ETA they gave different excuses saying they would arrive soon. No apology, no accountability. - On day of drop off, they promised they would be there between 9-10AM. They showed up at 3:22PM. They stopped taking our calls and even hung up on a few attempts. - No moving truck. They had a detachable trailer hooked up to a pickup. Just a few furniture blankets and that was all the equipment they had. No other items to protect furniture. Many boxes arrived damaged and partially opened. - Actual movers were friendly and worked fast. But they were independent contractors hired for this single move. - They charged upfront for the move which is highly unusual and didn't have any insurance papers to sign until the very end of the move. - Overall they are unprofessional and unprepared to handle the services they advertise. Save your money and do it yourself. That would have been easier than all the problems they caused.

Matt was easy to work with and set up his crew for my move. Great communication from the start…read more His guys were professional with great communication. They were efficient and took care with my items. I highly recommend Matt and his team!

Matt's Mighty Movers were excellent and insanely fast! So thankful for Matt and his team, Colton…read moreand Andrew who made this move easy and fun!