Twice they have worked here, and i will always call PH&E for my heating and electric needs. Honest…read morebilling ROCKS and so does fast apt booking.

This company's practices are questionable at best and unethical at worst. They were called out due…read moreto no AC in the house. As homeowners, we verified that the condenser had power and was running. The filters were clean and the system appeared to be cycling air, albeit not a ton. This was communicated over the phone to dispatch. First issue is they take a hour charge up front for "new customers" and the they didn't schedule a time; the tech just shows up. The tech goes through the house and verifies what we already know: the system doesn't work. They don't check airflow or the filters or the unit in the attic. They say it's "too hot" to assess the problem and they leave. Before they drive off they tinker with the outdoor condenser unit, fail to communicate what they did, and drive off. I was not home during the repair but this is the recap my wife gave me. When I come home I find the refrigerant caps at the condenser removed and sitting on the lawn. I call back the next day to speak to the tech. The tech assures me that he did check out with my wife after "servicing" the condenser, essentially calling my wife a liar. He has no explanation for why the caps were removed and just left on the ground. He comes back again (once again, not schedule. Just shows up) to do some work and then sends me a text saying what he thinks the issue is and that can check in tomorrow if the system hasn't improved. This is day two and we still don't know what the problem is and there's no documentation/report of the work done to date. Do not hire them. It's bad business to perform repairs/modifications and not report it to the homeowner. I have an open complaint with BBB and Labor and Industries regarding this. It's also unethical to accuse your customers of lying to cover yourself.

Ethan and Nathan were wonderful with my duct cleaning. 10 out of 10! They were fast, thorough, and…read morekept things clean through the process. Both wear plate and friendly and really seem to know their stuff!

Trent was our salesperson and was very helpful and communication was excellent and thorough to…read moreconfirm what we wanted. Mikey and Luka came out to convert a fire burning fireplace to a gas fireplace. Let's just say the job was BIG because the existing fireplace was old and solid! Major props to them for making it happen in such a timely manner.

We hired them a couple years ago to plumb a new laundry room and an addition. We recently had these…read moreareas inspected because of water damage and lo and behold, they had installed shark bites behind drywall (which is not to code) and they ran PEX through drywall to terminate where supply line shut-offs were installed (which is not best practice because any downward force on that PEX could cause it to break off). So after paying Unlimited a premium for their services, we are having to pay again to have it redone. NO, just NO! Very disappointed with them and would not recommend them.

Most people say it's a good service in town and they will recommend you this business. They are…read morealways booked or busy. They couldn't get the job done and will charge you for service. No guarantee on service. Disappointed

My furnace could not heat up and stops before reaching set temperature. The tech Mike came and…read morefixed the problem in 15 min and he waited another 10 min just to make sure the furnace is running good. He knows what he is doing!

This business is NON responsive! We have been trying to get someone out to our house to repair our…read moreshower! We have been waiting for weeks for them and to respond! We have found another plumber in the area who will be able to fix the problem in 4 days

You saved our weekend!!! I called at 4:30 on a Friday afternoon because our A/C went out on a hot…read moreAugust day. I didn't expect anyone to answer our call, let alone come out to check. Tom answered the call, came on-site, and got things up and running in no time!!! Thank you!

The staff at Redinger have been nothing but nice and professional to work with. My service and…read moreinstallation requests were handled promptly and affordably! I would recommend them to anyone on Palouse. Thanks again!

Ed and his entire team are the best!! We have had to use them many times over the last 9 years…read more They have always been completely professional and prompt, and are able to get us in quickly if needed! We had them replace an old unit a couple of years back (in the dead of summer!) and they stayed in communication with us through the entire process. It's frustrating when there are extreme temperatures outside, and something goes wrong with our HVAC systems, but I know I can call Nolan and they will be here to help!!

I received a quote from Nolan Heating & Air for over $17,000 for a Mitsubishi ductless heating and…read morecooling system installed in my home. The cost did not include electrical work that would need to be done separately. I chose to do the work myself which would cost me about $4500 in parts plus a $75 mechanical permit and would include about a days worth of work. As far as I can tell, this means that Nolan feels his time is worth over $12000 per day. It's my opinion that this is rather over priced. I was a little worried when I could not get a straight answer out of him on price. He would not budge on even a ball park idea of what he charges per hour before going through the hassle of a full quote. To be fair. I have heard that he does a good job, but for $12000 a day, I should think this would be a given.

These guys rock! Needed a hard to find thermostat bracket for a water heater that corroded out when…read morereplacing a lower element. Not even Moscow Builder's Supply had. Craig made it happen! Rick & Staff super friendly & helpful. Love the expertise and specialties here at the Showroom in the Heart of Moscow!

I contacted McCoy to have them replace an aging water heater before it became a problem. I worked…read morewith Cody to get the correct heater ordered, then Dean and Logan handled the install. The work was clean and efficient, both guys answered my questions, and I learned a few things. Very satisfied with the experience and would whole-heartedly recommend McCoy for your plumbing needs.