I love this place! I much prefer it to O'Reilly's The guys…read morehere are so helpful. I recommend it as the best auto parts place in town. 5 stars

You normally don't get reviewed for car parts stores. But I was so impressed by an employee I had…read moreto post! I purchased a brake light and a head light there last weekend and asked them to change the brake light for me. They of course did it with no problem. Knowing my headlight is hard to get to I was planning on taking it to a car dealership to pay for the service to get it done. Lo and behold Chris from autozone was fantastic. Offered to try to change it and actually accomplished it!!!!! I will always be a customer of auto zone, in fact I will call ahead when needing my headlight changed and ask for Chris. He was fantastic!!!

Needed a part for my car and went to multiple places here in Pullman with no luck or ridiculous…read moreprices for a simple piece of plastic. Northwest Auto Parts and Paint Supply was super helpful in figuring out the part I needed. Very reasonable prices as well.

Parking is very limited so I came here right when they opened. I needed to get a new battery for my…read more'93 Honda and the staff at O'Reiley's recommended this place. The store is small but the staff were helpful and knowledgeable. They're one of the few stores, if not only store, that carries the brand of battery recommended for my car. They informed me of a discount (for if the battery needs to be replaced within a certain amount of years) so they are customer-oriented and not trying to nickel and dime you. Service was quick and friendly. I would definitely recommend this place!

I have used Spring Bees twice now to detail my vehicles. Both times I have been extremely impressed…read morewith the cleanliness, timeliness, and value. The convenience of them picking up the car and bringing it back is great. I will definitely continue to use them for auto detailing!

Spring Bees detailed my truck. An F-150 4WD - no easy job. First class at less than standard…read morecharges for such a large job. It's a good place. I recommend Spring Bees.

Was traveling and got an oil change for a good price. They were super friendly and quick…read more Comfortable waiting room. The next day my check engine light went on (not related to my oil change). I called last minute and they were able to get me in immediately and quickly assess the issue. Ultimately found out it was a warranty issue and took it to the dealer for repair, but would have full confidence if Weber were to make the repair.

Chicago and Minnesota were rough on my muff-ler and I had a separation. Erber Auto (Jake) was able…read moreto get me right in and reconnect my exhaust! Friendly and helpful!

Jeff's mechanic destroyed TWO of my brand-new snow tires. Jeff called me and told me "two of the…read moretires you gave me are not any good". I found out from another, REPUTABLE tire company that my tires were destroyed by putting them OFF-CENTER on a tire-balancing machine. It cost me $500 to learn that Jeff will lie to your face to avoid accepting responsibility for his work. Don't go to Pullman Automotive.

Jeff really took care of my daughter's car. He was fair and honest. We will definitely be using him…read morefor all my daughter's car needs!!

WARNING: DECEPTIVE PRACTICES I took my van to Mountain View…read moreauto after a road hazard incident that caused a catalytic converter code to be thrown. P0430 for catalytic converter insufficiency. I explained to Mountain View auto what happened and what I needed for my insurance company. When I went to pick up my quote, Roger accidentally deleted it and was working to create a new one. I had my nearly 2-year-old daughter with me, and she was getting quite fussy as I wasn't prepared to stay for a significant amount of time. Roger addressed many things that he felt were wrong with my van. However, not once did he address why I had brought my van into them in the first place. He emailed me a quote, as you'll see in the pictures, for all of this work that he said needed to be done. For some reason, on the quote it says "customer States that..." I never states any of it. I was angry that he did not address the initial issue. Instead, he said that I should return the Meineke as it may be under warranty. Well, this could be true, but I'm thinking that the warranty is likely not going to cover a road hazard. Regardless, my dad and I went to the next business day to get my van and take it over to Meinicke, as Roger had suggested. He was visibly angry about us doing this despite it being his recommendation. Within 30 minutes of assessing the van, Meineke had an answer for me . A hole had been torn in my flex pipe that leads to the catalytic converter. This was causing it to code P0430.. It may have caused catalytic converter damage as well. I will know more after the weekend. The photo below is a picture of my flex pipe off of my van where the damage occurred. Damage that Mountain View auto ultimately failed to see and assess. I am a single parent, a graduate student, and I work hard for my money when I can. I canceled an appointment to get my teeth fixed because it was more important to have a safe car for my daughter to be in than to fix my teeth. I cannot begin to express the level of anger that I have for this company trying to take advantage of a woman and a parent in the way that they have. I did ask Meineke to do a thorough investigation of the van to see if anything else needed to be done, and there is not. Of course, I will keep up with the preventative maintenance, but that is going to cost me far less than $2800. The catalytic converter, while spendy, is thankfully covered by my insurance under the incident. Roger should try padding his pocketbook by doing honest work instead of trying to take advantage of somebody who can barely afford the work.

Very honest. Informative and thorough. Wouldn't take my Subaru anywhete else.read more

My daughter is a student at WSU and called me to tell me her car's brakes were squeaking. I found…read moreHeritage Auto Repair on Yelp and saw their high rating, so I called on a Friday afternoon and spoke with AJ. He was able to schedule an inspection for Monday morning and quickly put our minds at ease that everything is just fine and safe. I really appreciate their choice of honesty over opportunity. Thanks AJ and crew at Heritage Auto Repair!

I would strongly caution anyone considering Heritage Auto Repair…read more We brought in our 2018 Nissan Murano because of a screeching noise. Heritage diagnosed the problem as a serpentine belt and tensioner and charged us over $560 to replace them. The very next morning the exact same noise returned. When we contacted them again and sent a video, they told us it was actually a wheel bearing issue and quoted another $1,150 for repairs. At this point we lost confidence and sought another opinion. A different shop diagnosed the actual problem immediately: the transfer case, which explained the noise and the acceleration issues. So to summarize: * Heritage charged us $560 for a repair that did not fix the problem * They then misdiagnosed the issue again as wheel bearings * The real issue was the transfer case, which they completely missed What is most concerning is that they were prepared to perform another $1,150 repair that would not have solved the problem either. Good mechanics diagnose problems before charging customers for unnecessary work. This experience felt like guessing at repairs while the customer pays the bill. I would recommend anyone experiencing drivetrain or noise issues get a second opinion before authorizing repairs here.

Everyone here is truly so nice and helpful, they got me in right away and got everything fixed up…read moresuper quick!

I hit a deer right before I was leaving on a road trip. Steve and crew did a quick check and fixed…read morea few things on super short notice. When the full repair was scheduled I again was on a tight schedule. They finished ahead of schedule and did a great job. I highly recommend Myers!