Had to bring my iPhone in to have the screen replaced and had some hiccups with my Apple account…read more Carson is an absolute exceptional customer representative. He went above and beyond to help me. Very knowledgeable and attention to detail. Recommend 100%

First, it's nice that the shop, unlike Verizon or numerous other electronic venues, doesn't deafen…read morethe visitors with loud heavy-beat music fit for late nights and drunken orgies. The shop is well-organized, and Carson was able to easily direct me to the items I needed--three of them. And I left one, a larger item, at the cash register and didn't discover it until home, some 30 miles away. I called and Carson said he picked it up right away, put my name on it and it would be waiting when I returned to pick it up--which was two weeks later, and another employee knew exactly what I was talking about and produced it without the slightest hassle. That is what I call thoughtful service. Employees are polite, they listen, they have answers. And you don't need to wait endless hours listening to noisy rock wannabes. Thank you, Batteries Plus!

I took my 94-year-old dad's electric wheelchair in for new batteries. Zakk spent a lot of time…read moregetting the battery out that was encased in a metal box. He went above and beyond to help me. I liked how he treated each person who came in. Zakk made sure they got the best deal and were totally satisfied. It's amazing what variety of things they have there. I will be back.

I had purchased multiple expensive batteries from these guys. I just replaced the battery in my…read moregen, a crossover from original by THEIR employee. The battery barely started my gen the first time, then failed completely. THEIR load test said it was bad, manager refused to warrantee it 3 weeks after purchase. He said it wasn't getting charged in my gen...BS, the other batteries I try in it charge great, AND START THE GEN.Manager (Kevin) refused to warranty it. DO NOT SHOP HERE, they won t stand behind the products. Just to get ya know...I'm a very experienced individual when it comes to batteries.​

I stopped by O'Reilly's on a recommendation because I needed someone to look at the corrosion on my…read morebattery. Tanner promptly helped me and told me what was wrong and offered to clean it for me! I was super pleased with the Customer Service that both Rylan gave me! They told me to come back in a couple of weeks as well just to double check, but they really calmed my nerves because I thought it was a really huge problem. They didn't make me feel stupid because I don't know anything about cars, and I am just really appreciative of their help! Even though they weren't too busy, they did not shrug me off and try to just get me out the door. I really was thankful for that. I'm definitely doing most of my auto fixing shopping problems here. Thank you so much, guys!

The customer service at this store is incredible!! Today, Wanda went above and beyond to help us…read moreout with a battery issue. So impressed with this place!

I needed new batteries for our solar system. I called Standard Batteries. They had the right type…read moreand size. When I arrived, Mike offered a set of batteries that was about $80 less expensive and they were made in the United States. They put them on a pallet and loaded them into the truck. The following day I brought my remaining core batteries in. There was no issue about leaving a deposit or anything. It was as easy as could be.

This place is the best!! I had the most pleasant experience that I've ever had with a auto…read morebusiness. JD was my service provider and he treated me with the upmost respect and kindness. I appreciated how quickly I was able to get a battery diagnosis and replacement! I'll be coming here again

Called to verify if that had one of the batteries for my car; they were out of the two I wanted but…read moreone type was coming in Thurs afternoon. Went in Friday morning and was there when they opened the doors. 13 minutes later I was back on the road . . . Thanx, Guys!

I've been a few times. They're informative and they once tested a battery in a laptop and didn't…read morehave a problem that I replaced it myself. They take batteries for recycling, including odd ones such as a UPS battery for my office when I replaced it. I've also called a couple of time for questions about batteries and they've been helpful. They also have a good assortment of bulbs.

On June 13, 2023 I brought in my iPhone 12 mini to get a new battery. I didn't need to make an…read moreappt, I was able to walk in and drop it off, the associate said that the tech would be in at 10am and will start in my phone. Which I thought was fine w/o and appt. I come back around 1130 to pick up my phone where I learned there were issues. Fine, I come back

Walked in, Brian immediately greeted me, had all of the information I needed with recommendations…read more Was out of there in 3 minutes with the right parts. Excellent service, not typical with part stores these days. Highly recommend.

This store has helped me so much. Everyone is friendly and efficient. If what I want isn't at that…read morestore they'll get it for me and their timing is always correct. I just bought my battery from them today and Maggie installed it . She rocks highly recommend this particular O'Reilly's

Came in to get some new window wipers for my car and had the best service from a gal there by the…read morename of Amy. She even came out in the cold rain and put them on for me! I will definitely be coming back here!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Needed a part for my car and went to multiple places here in Pullman with no luck or ridiculous…read moreprices for a simple piece of plastic. Northwest Auto Parts and Paint Supply was super helpful in figuring out the part I needed. Very reasonable prices as well.

Parking is very limited so I came here right when they opened. I needed to get a new battery for my…read more'93 Honda and the staff at O'Reiley's recommended this place. The store is small but the staff were helpful and knowledgeable. They're one of the few stores, if not only store, that carries the brand of battery recommended for my car. They informed me of a discount (for if the battery needs to be replaced within a certain amount of years) so they are customer-oriented and not trying to nickel and dime you. Service was quick and friendly. I would definitely recommend this place!