I dropped off a canvas truck canopy to be repaired on a Monday. I was told they would have it…read morefinished by Friday and that they would call me when they were done. I was also told that it shouldn't take more than an hour's worth of work. Three weeks later and still no phone call, so I called them. I was then told "sorry for the delay but we're not quite done with it, we're almost done and we don't want to rush because we're doing quality work for you". I asked when I could come get it and was told they'd be done the next day. Two days later, I went to pick it up. I was greeted by the owner at the door and he first acted like he didn't know what I was talking about, but once he realized what I was talking about, he quickly tried to cover by saying "oh yeah I forgot about that. That's the one I'm in the middle of fixing". Having a bad feeling about it I looked him in the face and asked if he had even started the work. He slumped over and said "no" knowing that he had been caught in a LIE. Not only did he LIE when I dropped the canopy off. He LIED to me on the phone. And then he LIED to my face when I got there to pick it up. Needless to say I packed up my canopy (which is now filthy dirty from sitting in a disaster of a shop for a month) and took my business elsewhere. I try my best to not do business with LIARS. I find them to be COWARDS. Hopefully this deters you from wasting your time and hard earned money! BTW, they used to be called Mattoons. I saw some bad reviews about them so I imagine that's why they changed their name.

My father has never had his seats returned. When we dropped them off they told us they would give…read moreus a call when they are done. On our part we didn't ask for a purchase order, receipt, or any proof, but all seemed fine. Months pass, a year, no word. My father reached out to them several times and conveniently the person he needed to talk to was never around. So, he just gave up. I feel bad because the rear seat was from a 70s car and they are becoming harder to come by. I've heard they do good work, IF you receive your items back..

I haven't actually purchased anything from Mattoon's, but that's only because they didn't charge…read moreme. I walked in with a chewed corner of my dining chair (the work of a bored puppy) and Angie quickly fixed the chair the minute I got there in order to save me a trip from Pullman. As I looked around, they had very nice craftsmanship in other pieces. Thanks again though for the great service.

Dido Upholstery provided superb craftsmanship and personalized service. From beginning to end this…read morewas an interesting, clear, and honest transaction. Two chairs were beautifully reupholstered. Dave makes things fair and open especially that he cannot do fast work. His schedule is a number of months away and a main reason why this is so is because Quality First at DIDO. Highly recommended. Bob E.

Dave is a multi tasker, he runs the shop and drives the school bus. His workmanship is excellent,…read morehis prices are extremely reasonable. However, he is a one man show, be prepared for a very long wait.

The new owners of Travelland are awesome. Great service. I have two 5th wheels and they do a great…read morejob taking care of them.

RV Stolen Off Their Lot Do not go to this business. They are…read moreextremely unprofessional and disorganized. They use unsecured and unmonitored locations for storage and have shady business practices. We brought our camper, a Jayco Jayflight, in for winterization, warranty work and possible repairs at the end of September. We showed the employee the damage we wanted a quote to fix, and they said they would take care of it. We were told warranty work takes a long time with our brand of camper. Two months later we got the call that the camper was finished and ready to be picked up. I asked about the quote we were supposed to get, and they said that the guy who was supposed to do it was laid off during the slow season so nobody else knew about it, but they will get the quote for us. They told my husband that it would be a while to hear back from the manufacturer. I called in January to ask about the quote again and was assured that it is normal that these things take a long while to get, so we waited to hear from them. When April rolled around and we still hadn't heard from them, I decided to push for my quote again. They said they would call me back when Shawn (who was the only person there who seemed to be able to tell me any information) was available. Shawn eventually called back and gave me the quote. I asked for some time to think about it and talk it over and he agreed. A bit later, Shawn called me again saying he had been trying to reach me about my quote, and I never answered my calls. I was confused by this as we spoke about it prior to this call. I gave him the quote amount and said he already gave it to me and he confirmed it. I told him I would call him about it next week and he agreed. We ultimately decided to not do the quote. I called, arranged pickup and asked if they could de-winterize the RV by pick up day. They said it would be ready to go. On pickup day, we got there and they did not have the de-winterization in the invoice. I asked a couple times about it and the owner, Kevin Munstermann, assured me it was completed, then added it to the invoice and charged us. He told me our camper was out back in a separate lot. Turns out, our RV was nowhere to be seen. We went back in and Kevin said if our camper isn't out there, then he doesn't know where it is, and that it is our problem. He kept blaming us for it being gone because we left it with them for so long, then said he should charge us for storage, even though his employees stated it would be fine when we asked about it months ago. He also took no accountability for any of the problems we faced working with them, and blew us off by pointing to a sign in his window waiving any responsibility for theft or misplaced items. We ended up filing a police report. The owner was not sympathetic or helpful, and was rude. They clearly had no idea our camper was even stolen. It is unlikely they did the de-winterization because they would have video footage of the camper, which they told the police they did not have, although they did charge us for that service and for all the other work performed. They clearly parked it, unsecured and without our knowledge, in a back-alley lot where someone saw it and took it, and not a single employee over the course of all this time even noticed it was gone. I read in the police report that they got the quote back in January, shortly after I called asking about it, but our phone records do not show that they ever called us to let us know. This place is shady, disorganized, and unprofessional. They do not deserve anyone's business.

Great price and work. They replaced two new manifolds and a new muffler and exhaust on my truck. I…read moream thoroughly happy with their service.

Joe is unbelievable and an all around solid businessman. He goes the extra mile for customer…read moreservice and listens to what your needs are as a buyer. You have got to go check them out and support this dealership who values quality cars, excellent customer service and helping the customer find their best fit!