Needed a part for my car and went to multiple places here in Pullman with no luck or ridiculous…read moreprices for a simple piece of plastic. Northwest Auto Parts and Paint Supply was super helpful in figuring out the part I needed. Very reasonable prices as well.

Parking is very limited so I came here right when they opened. I needed to get a new battery for my…read more'93 Honda and the staff at O'Reiley's recommended this place. The store is small but the staff were helpful and knowledgeable. They're one of the few stores, if not only store, that carries the brand of battery recommended for my car. They informed me of a discount (for if the battery needs to be replaced within a certain amount of years) so they are customer-oriented and not trying to nickel and dime you. Service was quick and friendly. I would definitely recommend this place!

I have had nothing but amazing experiences with every employee I've interacted with. They're super…read moreknowledgeable and have always had what I need for my car. Prices might be slightly more expensive, but the service is 100% worth it!

Locked doors early and left open sign on left me stranded in Pullman for the night. Would not…read morerecommend them at all. L employees.

I have taken my car at Jerry's Auto Repair several times and every time I brought my car for…read morerepair, I have very positive experience. I have brought my car here for minor and slightly major repair. I am very impressed with Jerry's professionalism, honesty, and he is a man of integrity. He never tried to screw me over because I am a woman and he looks out for my best interest. He never pressured me to buy his products or the repair he was offering and he was always hands off, allowing the customer decide what they want to do. This is the very reason why I keep coming back to Jerry's Auto Repair and even if another mechanic may offer the same repair for a lower price, I'll still come back to have my car repair at Jerry's because he was good to my car and to me. I trust Jerry with taking care of my car. It's the customer service he provides, and he follows-up, by calling, sending e-mail, and sends you reminders of when you need to get oil change for instance and sends you coupon in the mail to help save money. It is very hard to find a reliable, professional and honest mechanic anywhere . I trust Jerry with my vehicle and know that the repair is a tip-top quality. He will at least do the best he can if he can repair the issue with your vehicle. If he cannot, he or someone in his business will refer you to a mechanic who can. By the way, Jerry's Auto Repair have a lot of positive reviews on Google. In case you want to read more reviews about this mechanic shop.

Avoid. Quoted $700 to replace a water pump. Seemed on the high side. Once I dropped the pickup…read moreoff, the price increased the price to $1200 to replace two hoses and a belt. When I said let's stick with the original quote they refused to do the work.

My daughters car starting running really rough on our way to drop her off for her freshman year at…read moreWSU, I found your neighborhood mechanic and gave him a call, Ken is a great guy to work with, easy to talk to , very knowledgeable, reliable and reasonably priced and fast! He picked up my daughters car and repaired it in a couple of hours and dropped the car off at her dorm while she is doing Rush week , a big stress off of all of our shoulders!!! I'll definitely keep his number for the future !!

From the owner: Mobile mechanic services. Busy person, but car needs repairs? Call an let us here tell you what we…read morecan do for you! * I try to be available 24/7 for emergency calls * Let us help you get back on the road worry free!

Jeff really took care of my daughter's car. He was fair and honest. We will definitely be using him…read morefor all my daughter's car needs!!

Jeff's mechanic destroyed TWO of my brand-new snow tires. Jeff called me and told me "two of the…read moretires you gave me are not any good". I found out from another, REPUTABLE tire company that my tires were destroyed by putting them OFF-CENTER on a tire-balancing machine. It cost me $500 to learn that Jeff will lie to your face to avoid accepting responsibility for his work. Don't go to Pullman Automotive.

Amazing experience from first outreach to driving away in a slightly used Jeep Wrangler. Worked…read moreclosely with Jennifer who relayed messages to Michael, owner, for fast and cordial communication. Highly recommend reaching out to Wysup for your next car purchase, I assure you that you will not be disappointed with their costumer service! Thank you again Wysup!

I try to give all businesses the benefit of the doubt, however after buying a vehicle and buying…read morethe bumper to bumper lifetime warranty, we were patronized and misinformed every time we brought our vehicle into the service shop. The lady that texts information, texted like she knew what was going on with the vehicle when she didn't. We brought the vehicle in several times explaining the situation to the service department and have to pay $200 every time we bring it in, mind you costs for repairs would be substantially higher into the 1000s. One of our first repairs was the rack and pinion impacting the steering column, they charged us and when we got it back the vehicle was shaking and making clunking noises, so we brought it back, and they said a U-bolt was forgot to be put on and fastening it was not done. This was very dangerous for us to trust to bring it back for anything else as we drive quite a bit in this vehicle as it is our family vehicle. The latest starts in the spring time (April) when our dual heating and cooling was not working correctly, regardless of what we told the service department, they went and replaced several other sensors, heater core, it was a mess and the problem still persisted after several times bringing it in and paying the deductible. One time they said it was finished, had us pay and sent us off with parts and tools still in the back seat as if they weren't put in, the middle console was extremely loose flopping everywhere. So, we finally contacted the owner and GM of Wysup and they promised better service from there on out, except the problem in the spring time was never fixed fully correctly. Fast forward to today, we just received our vehicle back for and temperature control on the passenger side and rear controls. It still does not work and in this winter, the back only blows cold air and the temperature only allows syncing so both sides have to have the same temperature. They said they recalibrated everything and took several drive tests to warm the vehicle and test it and that it was functioning correctly. Now, this is a luxury vehicle and we paid for it and the warranty to have it function properly. My wife and I did a simple research of the problem and was able to give them specifics of what we found that needed to be fixed. They did not listen to anything we said and come to find out after replacing several other things, the actuator door or mechanism for how the actuator door is processed to correctly distribute the set temperatures for each seat was not fixed. Their communication used too many words, explaining themselves over and over, when we saw them as excuses and condescending as if we didn't know how our own vehicle should run. It was unfortunate and we will never do service with them again or buy a vehicle there.

Excellent customer service. They immediately offered us water. They were efficient, offered…read morechanging things without the hard sell. Felt they were friendly, quick and responsive. They offer a nice discount to SEL employees, which is helpful. I will definitely be back.

Came for an oil change thinking I needed one because my oil was low and I had only driven 1700…read moremiles since my last oil change with take 5. And instead of taking my money, Sean, Jacqueline, and Daymien informed me that take 5 does do oil top offs and I was not aware of that! They also provided excellent customer service, made me feel very welcomed and took great care of me and my vehicle! I would 1000% recommend their and take 5 services to anyone needing an oil change! They are great people and you get great value for your money!