2013 Accord EX-L V6…read more TLDR: Module Master is awesome, US Postal Service is shite. Warning lights came on at first intermittently, then always. ABS, LDW, FCW, traction control, tire pressure, and one other (maybe airbag). In the message spot inside the speedometer it flashed LDW failed and FCW failed. Also the BRAKE light stayed on all the time even though the parking brake was released, and the start/stop button* stopped working correctly. (normal 3-part cycle was not in effect; required two pushes to turn off the engine, continued to beep after engine off, did not make "zip" sound when turning off - but door locks and remote still worked). *the answer to a question nobody was asking So I googled around and the symptoms matched what people were saying about it being the VSA module (aka ABS module). New ones are 1700-2500 from the dealer, so I was more than willing to try to have it rebuilt. The reviews for Module Master were glowing, so it was on. I called them with a couple of minor questions which were quickly and easily answered by a friendly human. Made the decision to send my unit to Module Master for repair. I'm not a mechanic and don't have a full suite of tools, so the hardest part was getting it off the car. I won't go into the details, but suffice it to say that when I got the part back the invoice had a notation that it was received with grind marks on the housing... BTW I left the hydraulic part on the car (covered the exposed portion and the giant harness connector with Saran wrap) and the car continued to function with all the warning lights on. It accelerated and braked normally, but didn't have ABS and the other nannies. So the car was never out of service and I also didn't need to bleed the brakes when I reinstalled the unit. I shipped the part to Module Master using Fedex Ground, which took exactly a week to deliver the unit to them late on a Friday afternoon. By Monday evening I got the email that said they were shipping it back. I had chosen and prepaid USPS Priority Mail "1-3 business days" service; The estimated delivery date was for 6 days after the "a shipment from order # xxxxx is on the way" email. In the event they did not deliver it by 9 pm Saturday as the USPS tracking website promised; at 9PM saturday they updated it to delivery by 9 PM Monday. So much for 1-3 days and for their tracking website's accuracy. The USPS is clearly dying, which is why I chose Fedex for shipping the unit to Idaho, but they were super expensive and super slow too. Anyway when I finally did receive the rebuilt unit, it was carefully and neatly packaged. It looked brand new [except for the grind marks - lol]. It was clean and smelled of cleaner. There were 4 screws included to reconnect it to the hydraulic unit (I did put in my order comments that I had destroyed the screws while taking it off and would appreciate some new ones if they had them, so not sure if this was just for me or if everyone gets new screws - there was no interim communication from Module Master other than the shipment is on the way email). Tiny nitpick: The screws they sent were a few millimeters shorter than the native screws - but they work. There was also the plastic frame-like part that helps connect the pins on the module to the car's wiring harness, and instructions on how to put that on. It may have stayed attached when I sent the moddule to them. There were also instructions about the prongs (iykyk) - Basically a very high level of attention to detail. Putting it back on the car was a lot easier than taking it off, and the moment of truth arrived. Test drove the car, and immediately the BRAKE and ABS lights were off. Others were still on. Drove for 5-10 minutes; the car still worked as before. Turned off the car while I did an errand. Turned it back on, and lo: NO MORE WARNING LIGHTS!!!!! AND THE IGNITION WORKED NORMALLY AGAIN! The ZIP sound came back! Tried out FCW and ABS and both worked. Basically a 100% success. Total cost ~300 for repair plus shipping, and another 85 for a decent dremel clone from harbor freight to grind the screw heads to accept a slotted screwdriver instead of the stripped TORX head, ~15 for replacement plastic clips for the fender liner (it is possible to get them off without breaking them and then reuse them, but new ones are fairly cheap from Ama) and sunk costs for the various tools I already owned, plus the time and effort spent on getting the thing off and back on. Savings at least $1000, quite probably more. Satisfaction of diagnosing a problem and fixing it, and depriving a predatory racketeer - er, I mean, dealer service department - of my money: Priceless. If you need your VSA module rebuilt and can get it off your car yourself, I wholeheartledy recommend Module Master for their straightforward process, quick turnaround, attention to detail, and topnotch quality of work. Oh, and they warranty it for 5 years. Use Module Master! They're great!

fantastic. So happy to have the module rebuilt for my daughter's 2013 Honda Accord. Saved so much…read moremoney, and running great now. Customer service with Module Master is also top notch. You don't see that very much nowadays. Definitely do business with these folks.

I stopped by O'Reilly's on a recommendation because I needed someone to look at the corrosion on my…read morebattery. Tanner promptly helped me and told me what was wrong and offered to clean it for me! I was super pleased with the Customer Service that both Rylan gave me! They told me to come back in a couple of weeks as well just to double check, but they really calmed my nerves because I thought it was a really huge problem. They didn't make me feel stupid because I don't know anything about cars, and I am just really appreciative of their help! Even though they weren't too busy, they did not shrug me off and try to just get me out the door. I really was thankful for that. I'm definitely doing most of my auto fixing shopping problems here. Thank you so much, guys!

The customer service at this store is incredible!! Today, Wanda went above and beyond to help us…read moreout with a battery issue. So impressed with this place!

Hello, I had Alexander Reddington help me and he was very rude to me. I asked him top help mike…read morefind some parts for my car and he started swearing g and yelling at me. I usually get nice employees there but that man has got to go. I am a regular customer and always get good employees. It also bugged me that he wrecked of weed. They should be drug testing employees as it continues to be a problem.

I bought a new battery, and they came out and installed it for me at no charge. They were super…read morehelpful on the phone, too, when I called ahead to make sure the battery was in stock. PS: Now renamed to O'Reilly's Auto Supply.

I actually hope something goes wrong with my car so I can stop in at Napa in Moscow, ID and get the…read morepart I need as well as some cheering up. These guys are great, alway make me feel taken care of and they entertain with their eagerness to help.

I always have a smooth experience here, the staff is very helpful and friendly, and I will…read moredefinitely be coming back soon!

We have had Point S in Moscow do our oil changes for the past several years. Point S prices have…read morealways been reasonable and lower than competitors. We have always received friendly professional service and highly recommend Point S in Moscow.

Bruneel Point S Moscow evaluated my 2011 Subaru Outback for a noisy (embarrassing) exhaust issue…read morethat I couldn't find myself. Within 15 minutes of dropping the car off, they resolved the issue and charged nothing. Thank you Bruneel Point S for being an awesome business in our Moscow community!

WARNING: DECEPTIVE PRACTICES I took my van to Mountain View…read moreauto after a road hazard incident that caused a catalytic converter code to be thrown. P0430 for catalytic converter insufficiency. I explained to Mountain View auto what happened and what I needed for my insurance company. When I went to pick up my quote, Roger accidentally deleted it and was working to create a new one. I had my nearly 2-year-old daughter with me, and she was getting quite fussy as I wasn't prepared to stay for a significant amount of time. Roger addressed many things that he felt were wrong with my van. However, not once did he address why I had brought my van into them in the first place. He emailed me a quote, as you'll see in the pictures, for all of this work that he said needed to be done. For some reason, on the quote it says "customer States that..." I never states any of it. I was angry that he did not address the initial issue. Instead, he said that I should return the Meineke as it may be under warranty. Well, this could be true, but I'm thinking that the warranty is likely not going to cover a road hazard. Regardless, my dad and I went to the next business day to get my van and take it over to Meinicke, as Roger had suggested. He was visibly angry about us doing this despite it being his recommendation. Within 30 minutes of assessing the van, Meineke had an answer for me . A hole had been torn in my flex pipe that leads to the catalytic converter. This was causing it to code P0430.. It may have caused catalytic converter damage as well. I will know more after the weekend. The photo below is a picture of my flex pipe off of my van where the damage occurred. Damage that Mountain View auto ultimately failed to see and assess. I am a single parent, a graduate student, and I work hard for my money when I can. I canceled an appointment to get my teeth fixed because it was more important to have a safe car for my daughter to be in than to fix my teeth. I cannot begin to express the level of anger that I have for this company trying to take advantage of a woman and a parent in the way that they have. I did ask Meineke to do a thorough investigation of the van to see if anything else needed to be done, and there is not. Of course, I will keep up with the preventative maintenance, but that is going to cost me far less than $2800. The catalytic converter, while spendy, is thankfully covered by my insurance under the incident. Roger should try padding his pocketbook by doing honest work instead of trying to take advantage of somebody who can barely afford the work.

Very honest. Informative and thorough. Wouldn't take my Subaru anywhete else.read more

I needed to find a trustworthy auto shop in Moscow for my son, who's away at college and drives…read morehome to Seattle from time to time. I reached out to The Hive Auto Repair, and from the very first conversation with Sivan, I felt completely at ease. They were able to get my son in quickly, which was a huge relief because he'll be on the road soon. During the oil change, Sivan and his team noticed a couple of things that needed attention and took care of them right away. I really appreciated how clear and honest they were throughout the process. As a mom, knowing there's a reliable place my son can go to if anything ever comes up means everything. I hope we don't have to go back anytime soon, but if we do, I'm glad to know The Hive is there. Great service, fast turnaround, and genuinely good people.

LOL at this repair shop. First off, they are extremely overpriced. I feel like an idiot getting…read morefixes on my car here. I spent over $4,000 for a new power steering pump, alignment, and they somehow found that my steering was still not straight (even though it was not an issue before) so they called me and told me everything they needed to do. Since I travel for work 5 days a week, I felt I had no choice but to let them continue and finish the service. When I brought the final cost and services to a different auto repair shop, they felt so bad for me for spending the money I did. That's when I knew I made a big, big mistake. They also don't have an issue pressuring you into making sure they get to work on your car. They want to overcharge and take advantage of people who have little to no car maintenance experience. They also take too long to get simple repairs done. I had my car dropped off for the above service. During that time, I needed to get a rental because they didn't have any loaner cars available (according to them). They promised me it would only take 2 days. I called every day for 4 days and then they changed the pick up day/time for the following day. Finally was ready. BUT WAIT! THERE'S MORE!! I drove about 5 miles and started hearing noises as I drove on the main road. I took it back and they said my struts were worn out and they needed to be replaced. I asked them how did they not catch that during my initial service? They told me they didn't hear anything during the test drive and they didn't do anything to those parts of the car. BULLCRAP! They did a wheel alignment (or did they?). I took it to Les Schwab and they said my struts were fine that they were just loose and they did what they did for free and sent me on my way. My assumption for that is they want to take their sweet a$$ time so they can charge more for labor costs. So many issues with this crap auto repair company. I encourage anyone who is thinking of getting services done here to go elsewhere. Literally anywhere else in Moscow or Pullman. Heck, travel to Spokane/CDA if you have to. It will save you so much time, money and frustrations!