Big thank you all the way from Hawaii for taking care of my fresh-out college grad and his '97 blue…read moreCorolla! Y'all are a blessing whether you intended to be or not, and I could not be more grateful for your kindness towards and consideration of a broke college kid :)

Just came to get my engine light evap fixed, I told them to check the purge valve because I had…read morereplaced that last year and I told them specifically check that because I could have warranty and get that part for free and do it myself, they try and lil bro me and tell me nah common problems the charcoal canister. Instead they do some fake ah bs diagnosis on my car saying it's the charcoal canister and shit and when I got my car back engine light still on, didn't fix nothing. I'm sure my charcoal canister was dirty and needed replacing but I didn't come in for that I came to get a proper diagnosis, not whatever bs this was. These mechanics r untrustworthy btw they charged me $600 just to not fix shit

I had a tire blow out on my BMW. It has run-flat tires so no spare, jack or lug wrench and…read morespecialized tire size. Was able to limp it home. Called Andrew at Deary Automotive. He made a house call, diagnosed the problem, ordered two new matching tires and now the car is good as new again. Andrew went above and beyond. In response to Red B., I am a woman. Andrew treated me with greatest respect.

We picked up a new truck in Kellog and we're driving to Boise. One hour into our trip the check…read moreengine light came on. We were able to drop our new tuck at the Deary Automotive shop with no issues. We were greeted with small town hospitality, handshakes, smiles, and honesty. And a great lunch recommendation. If you're near the area and you are having car troubles, I could not recommend this shop enough.

I try to give all businesses the benefit of the doubt, however after buying a vehicle and buying…read morethe bumper to bumper lifetime warranty, we were patronized and misinformed every time we brought our vehicle into the service shop. The lady that texts information, texted like she knew what was going on with the vehicle when she didn't. We brought the vehicle in several times explaining the situation to the service department and have to pay $200 every time we bring it in, mind you costs for repairs would be substantially higher into the 1000s. One of our first repairs was the rack and pinion impacting the steering column, they charged us and when we got it back the vehicle was shaking and making clunking noises, so we brought it back, and they said a U-bolt was forgot to be put on and fastening it was not done. This was very dangerous for us to trust to bring it back for anything else as we drive quite a bit in this vehicle as it is our family vehicle. The latest starts in the spring time (April) when our dual heating and cooling was not working correctly, regardless of what we told the service department, they went and replaced several other sensors, heater core, it was a mess and the problem still persisted after several times bringing it in and paying the deductible. One time they said it was finished, had us pay and sent us off with parts and tools still in the back seat as if they weren't put in, the middle console was extremely loose flopping everywhere. So, we finally contacted the owner and GM of Wysup and they promised better service from there on out, except the problem in the spring time was never fixed fully correctly. Fast forward to today, we just received our vehicle back for and temperature control on the passenger side and rear controls. It still does not work and in this winter, the back only blows cold air and the temperature only allows syncing so both sides have to have the same temperature. They said they recalibrated everything and took several drive tests to warm the vehicle and test it and that it was functioning correctly. Now, this is a luxury vehicle and we paid for it and the warranty to have it function properly. My wife and I did a simple research of the problem and was able to give them specifics of what we found that needed to be fixed. They did not listen to anything we said and come to find out after replacing several other things, the actuator door or mechanism for how the actuator door is processed to correctly distribute the set temperatures for each seat was not fixed. Their communication used too many words, explaining themselves over and over, when we saw them as excuses and condescending as if we didn't know how our own vehicle should run. It was unfortunate and we will never do service with them again or buy a vehicle there.

Top Notch... Thong, and Bill really went to bat for us…read more Tricky financing?. ..They kept their eye on the ball, and hit a homer. My wife loves the Grand Caravan Thong sold to us. FREE delivery to the boondocks of Lincoln County...and the folks delivering were as nice as the rest at this dealership. Great van, Great price, fast closing, and free delivery...that's a home run in my book. I'll buy from them again... anytime. Seamus, and Donna McKenna, (2006 Dodge Grand Caravan) Odessa,wa

Was traveling and got an oil change for a good price. They were super friendly and quick…read more Comfortable waiting room. The next day my check engine light went on (not related to my oil change). I called last minute and they were able to get me in immediately and quickly assess the issue. Ultimately found out it was a warranty issue and took it to the dealer for repair, but would have full confidence if Weber were to make the repair.

Chicago and Minnesota were rough on my muff-ler and I had a separation. Erber Auto (Jake) was able…read moreto get me right in and reconnect my exhaust! Friendly and helpful!

WARNING: DECEPTIVE PRACTICES I took my van to Mountain View…read moreauto after a road hazard incident that caused a catalytic converter code to be thrown. P0430 for catalytic converter insufficiency. I explained to Mountain View auto what happened and what I needed for my insurance company. When I went to pick up my quote, Roger accidentally deleted it and was working to create a new one. I had my nearly 2-year-old daughter with me, and she was getting quite fussy as I wasn't prepared to stay for a significant amount of time. Roger addressed many things that he felt were wrong with my van. However, not once did he address why I had brought my van into them in the first place. He emailed me a quote, as you'll see in the pictures, for all of this work that he said needed to be done. For some reason, on the quote it says "customer States that..." I never states any of it. I was angry that he did not address the initial issue. Instead, he said that I should return the Meineke as it may be under warranty. Well, this could be true, but I'm thinking that the warranty is likely not going to cover a road hazard. Regardless, my dad and I went to the next business day to get my van and take it over to Meinicke, as Roger had suggested. He was visibly angry about us doing this despite it being his recommendation. Within 30 minutes of assessing the van, Meineke had an answer for me . A hole had been torn in my flex pipe that leads to the catalytic converter. This was causing it to code P0430.. It may have caused catalytic converter damage as well. I will know more after the weekend. The photo below is a picture of my flex pipe off of my van where the damage occurred. Damage that Mountain View auto ultimately failed to see and assess. I am a single parent, a graduate student, and I work hard for my money when I can. I canceled an appointment to get my teeth fixed because it was more important to have a safe car for my daughter to be in than to fix my teeth. I cannot begin to express the level of anger that I have for this company trying to take advantage of a woman and a parent in the way that they have. I did ask Meineke to do a thorough investigation of the van to see if anything else needed to be done, and there is not. Of course, I will keep up with the preventative maintenance, but that is going to cost me far less than $2800. The catalytic converter, while spendy, is thankfully covered by my insurance under the incident. Roger should try padding his pocketbook by doing honest work instead of trying to take advantage of somebody who can barely afford the work.

Very honest. Informative and thorough. Wouldn't take my Subaru anywhete else.read more

Courteous, clean, efficient well run operation. Got me in and out, good with their communication…read moreand seem trustworthy.

Spoke with Chad about a truck I was looking to buy that they had serviced, and he was extremely…read morehelpful! That and they did a bunch of work on the truck so I feel great about buying it. Extremely helpful when I didn't even spend any money on their shop, thanks Chad!!

From a transmission replacement on a camry to maintaining a 90s jdm nightmare. Alex and the team…read moreare the only ones who will touch the weekend car as they have been the only shop to do anything right on this car. It's worth it to take my vehicles over 35 minutes to alex as I know it'll be done right. You can't put a price on piece of mind when it comes to your vehicle's. Talk to Alex and the team and im sure they can't help with what ever automotive issue your having. Greatful to have found an honest, quality shop with good people.

Would give them a negative review if we could. Went in for a transmission flush. Told we needed a…read moretransmission replacement. Then we were told we needed a new radiator to make the warranty on the transmission good. Went to pick up the vehicle and was told the O2 sensor was bad. Told them we would change it. Guess what? Problem not fixed $7K later. Took it somewhere else. They replaced the plugs. Also found the wires going to O2 sensor were pinched and was cut from installing the transmission. My advise is run, very, very fast in the other direction.

First of all McKenna scheduled my appointment for 9am aug 5th, and failed to tell me before I had…read moredropped my car off that thats when all the vehicles are supposed to get there. she verbally pushed my out of the shop and was quick to dismiss me never asked if I had any questions and said "we will call you when it's ready, have a nice day." I was halfway home before I realized I didn't get a rough estimated time, so I called and she said best she could give was 5pm when they close. Roughly around 2pm the mechanic calls me and tells me that my car looks fine there was low oil so he filled that, thankfully they never tried to sell me something I didn't need, he filled my tires and fluids and said they'd call after they checked the engine code that kept coming on. News flash Mckenna never called, I called at 4:40 to just ask for my car back, she said "oh well it's been ready," to which I responded "okay so why wasn't I notified..?" to which she responded "well you shoulda gotten a text." I obviously didn't thus the reason I called- nevertheless there was supposed to be a phone call like they said there would be on two different accounts. I came to pick my car up and I got to my car they had left the windows down, who leaves someone's windows down?? As well the cars interior was visibly blackened from the mechanic, I have bright interior, they should have wiped it down if it was visibly much darker than before(they also make things like steering wheel covers and what not for these things), there was genuine grime on the doors, steering wheel, and seat as well as smudgy finge prints on my door. I'm overall extremely disappointment in this shop, if this was the last shop open and I needed my car seen asap- I'd just YouTube it and attempt to do it myself; I recommend going literally ANYWHERE else. Biggest waste of $104.

We had to have our Mazda towed in to replace the serpentine belt that had broken. When the belt…read morebroke, it drained the battery. The tech changed the belt, cleaned up the battery and charged the battery. There was also a check engine light on, so the tech checked the plugs and rotors and cleared the code. The car was in and out in one day and now the car drives great. Excellent service!