My daughter is a U of I student working for Fish & Game this summer. She lost a tire sidewall…read morecoming down to Lewiston, where the F&G office is. She works in the central mountains with no cell service during the week and was really concerned about getting new tires for her truck with her being gone. So she called dad (me) in a panic. I called Gill's to see if they could get her in quickly and diagnose the problem. They got her in, in about 15 minutes. We needed to get new tires anyway, so we got some on order. It took a day or two to get the specific tires we wanted in as it didn't matter. My daughter would be out of town in a state truck. She was due back on Friday. Thursday afternoon I got a call saying there was a mix up at the warehouse. They sent 4 tires but one was a different size. I started figuring out how to get up there to help my daughter out but Kerry Betts stepped in. He sent a truck from Lewiston all the way down to Boise (5-1/2 hours) to get the right size tire to make sure my daughter had something to drive when she got back in from the field. I a world where it seems like people don't seem to care as much for others as they used to, it was very refreshing to see this. Thanks to the team at Gill's Point S and especially Mr. Kerry Betts for taking care of my kids! When I need new tires for my trucks down here, I'll be driving up from Boise to get them! My daughters have a few more years in Moscow, so we are up there a good bit. You will see us again. Thanks again for all of your efforts! I appreciate you..

Scott at Bruneel Point S in Lewiston takes great care of my 2002 CR-V…read more From oil repairs, heat/cool fan motor and oil changes. They schedule quickly and have a smoke free office.

My family has been loyal to Les Schwab for decades, but our recent experience was incredibly…read moredisappointing. My son was stranded with two flat tires and reached out to this location specifically because they advertise roadside assistance. They initially confirmed they would come to help, but after four hours of waiting, he called back only to be told they had changed their minds and he would have to find a way to get the vehicle to the shop himself. They failed to communicate this change in plans, leaving him stranded for hours when he could have easily arranged for help elsewhere. I am very disappointed with this lack of professionalism and poor communication.

We had a roadside repair on a busy holiday weekend. Les Schwab arrived less than a half hour after…read moreour call, brought a new tire, and had us on our way.

About a month ago I bought an old Forrest Service pickup truck -- site unseen and 400 miles or so…read moreaway in Central Idaho (I live in Portland, Oregon). I figured the easiest (reasonably affordable) way to get the (very large) truck home would be to find a good auto service/repair shop nearby, have them get it roadworthy, then drive it home. Lewiston seemed to be the closest town of size to have some choices for repair shops, and seeing review on an online map (that starts with a G and almost rhymes with Bugle) the several reviews for Luper Automotive were all positive. Note: I usually go to Yelp! for reviews, but there were only two at the time). I gave Luper Auto a call a week before heading to get the truck and talked to Dawn -- a service manager -- who welcomed the business, and was very helpful throughout this adventure. After dealing with the logistics of getting the truck to Luper Auto, I returned home and left the truck with them for a couple of weeks, and although our business was conducted remotely -- phone calls, voicemails and emails -- I always felt that Dawn was by my side. They recommended a few minor and one somewhat major repair to make it roadworthy -- all at reasonably priced parts & labor -- and helped facilitate getting some odd-sized tires installed and a last minute add-on that I requested when I returned to drive it home. Unforeseeable, and unrelated to their work, the truck broke down the evening I picked it up and was heading back home -- about 30 miles away and after hours. I had it towed back to Luper Automotive -- dreading the thought of needing a new transmission, or at least some major transmission repair. Luper Automotive could easily have suggested those and I would have paid -- but it turned out to be a minor issue. They had a service technician in early the next day, fixed my truck, and I was back on the road (and made it all the way home without issue). All-in-all, it was a great experience to work with the fine people at Luper Automotive. They were straight forward and honest about what I needed (and didn't need) to have done. They did good work, charged fair prices, then went beyond the call of duty to expedite work so I could get back on the road and stick to my travel plans. Woo hoo! My only regret is they are 348 miles from home -- a little too far to make them my regular shop, but if YOU live (or break down) anywhere near Lewiston, I highly recommend bringing your auto/truck service, maintenance and/or repair work to them.

Courteous, clean, efficient well run operation. Got me in and out, good with their communication…read moreand seem trustworthy.

Rogers is a great dealership to work with. They stand behind what they sell and I have experienced…read morethat after purchasing multiple vehicles from them. I would highly recommend Cody Newman if you're looking for a fair and knowledgeable salesman that has your best interest in mind.

bought a truck recently after my check cleared . zero help with concerns I had with my with my…read moretruck. pretty much told me to go kick rocks. I will never buy a from this dealership! very disappointed!!!

I would highly recommend buying a car from Joe Hall Ford! The car buying process was daunting to…read moreme, but their professional team made it very easy and enjoyable. They helped me get the right car for me! In addition, their service center helped me get off the lot with my car running perfectly! Great people, great vehicles, great service! Thank you Joe Hall Ford!

Bought a 2017 Escape from Joe Hall. Less than 500 miles later had wheel bearing and water pump…read morebearing go out. They would not cover any of it. Even a small gesture would have gone a long ways for my customer satisfaction. Sorry was all I got from them.

My review is PDQ used to treat me and my vehicle very well. I have a 2000 MB 230 SLK Kompressor…read morewhich after moving to Eastern WA, PDQ was recommended. I liked the service and personnel. Right now I am dealing with a glitch on my car and PDQ/Cory just ignores me. I wish I could speak to Dave Kavanaugh, but I am sure like Cory he doesn't care because being a monopoly in the greater valley means they do not need my business.

The man at the desk was very knowledgeable and polite. my mini countryman had the electrical system…read moreblow up because the dealership in Spokane but a generic, too big battery in and looking back we should have made sure all mini countryman parts were used but we trusted the dealership. I did email the explain dealership but to date have not received a reply. Anyway they i appreciate themwere able to get the car fixed quickly after negotiating with the insurance company and

My daughter is a student at WSU and called me to tell me her car's brakes were squeaking. I found…read moreHeritage Auto Repair on Yelp and saw their high rating, so I called on a Friday afternoon and spoke with AJ. He was able to schedule an inspection for Monday morning and quickly put our minds at ease that everything is just fine and safe. I really appreciate their choice of honesty over opportunity. Thanks AJ and crew at Heritage Auto Repair!

I would strongly caution anyone considering Heritage Auto Repair…read more We brought in our 2018 Nissan Murano because of a screeching noise. Heritage diagnosed the problem as a serpentine belt and tensioner and charged us over $560 to replace them. The very next morning the exact same noise returned. When we contacted them again and sent a video, they told us it was actually a wheel bearing issue and quoted another $1,150 for repairs. At this point we lost confidence and sought another opinion. A different shop diagnosed the actual problem immediately: the transfer case, which explained the noise and the acceleration issues. So to summarize: * Heritage charged us $560 for a repair that did not fix the problem * They then misdiagnosed the issue again as wheel bearings * The real issue was the transfer case, which they completely missed What is most concerning is that they were prepared to perform another $1,150 repair that would not have solved the problem either. Good mechanics diagnose problems before charging customers for unnecessary work. This experience felt like guessing at repairs while the customer pays the bill. I would recommend anyone experiencing drivetrain or noise issues get a second opinion before authorizing repairs here.