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Platt Electric Supply

5.0 (1 review)
Open • 6:30 am - 5:00 pm

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6 years ago

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Coretech - Front of business.

Coretech

(4 reviews)

If you are trying to get your electronics fixed here, I would suggest trying going anywhere else. I…read morehave a 2016 MacBook pro, and it recently started to have screen issues where it would randomly go black. I decided to take it to Coretech to see if they would have any ideas as to why it was doing this. I met with one of their Apple product "specialist" who just told me that I would probably have to get my screen replaced, but he would have to run some test first. I then set up another appointment to get my computer all tested so he could pinpoint what was causing my screen issues. After about four hours with my computer, I got a call from Coretech telling me that they are about 80 to 90 percent certain that my screen is the issue and thus needs to be replaced. This procedure was estimated to cost around 450 dollars. I asked them what would happen if I got my screen replaced, but it didn't end up solving my problem. They told me that I would NOT be refunded and they would have to try another solution which would cost more money. Because of the uncertainty and cost of the fix, I decided to do a little more research before I could feel comfortable spending so much money. After looking into my problem some more, I came across an Apple article explaining how some of their 2016 Macbook Pro computers are having a screen backlight issue. Apple was thus allowing customers to send their computers back to be fixed for free. Coretech is supposed to be an authorized Apple retailer with knowledgeable people to assist with Apple products. Instead, Coretech is just lousy knockoff of an Apple store/Genius Bar and should not be trusted. Had I believed Coretech to do their job honestly, I would be out 450 dollars. Ultimately, the fact that their "Apple experts" didn't know about this well-documented issue with my model of laptop is laughable. Here is the well-documented problem my computer was having that Coretech chose to ignore. https://support.apple.com/13-inch-macbook-pro-display-backlight-service

Took a Sprint iphone 7 in to fix the screen. A week and a half later they give me back an ENTIRELY…read moredifferent iPhone. Worse than that the SIM card they put in the phone is not compatible with Sprint. When I went back they said, "Sorry! Good luck getting it fixed." DO NOT TRUST these jokers with any electronic equipment that you have.

VGH Computer Services - Razer Vespula mouse pad $34.95@ VGH compared to $28.67 (wal-mart) & Mad Cats Cyborg R.A.T. TE

VGH Computer Services

(44 reviews)

$$$$

I've been with guys since they opened as a small teeny, cubbyhole…read more They are always respectful and friendly, supporting COVID safety, and care more about your needs than making a sale-- if a product would meet my needs, they have told me point blank even if it cost them a good sale. Their advice has served me in good stead over the years which I appreciate. I trust them for my computer and technology needs entirely, and am glad to keep my money local and support these good employees.

I had my phone screen replaced at this location less than three weeks ago, and the screen has…read morealready completely failed. I did not drop the phone, expose it to moisture, or misuse it in any way. I simply took it out of my pocket and the display was suddenly unusable--green and black discoloration with severe lines across the screen. For context, the phone was in a protective case and had a screen protector installed at the time. Despite these protections and normal, careful use, the replacement screen still catastrophically failed. A screen replacement should last significantly longer than a few weeks. This kind of failure strongly suggests low-quality parts and/or poor workmanship. I now have a non-functional device after paying for a repair that was supposed to fix the problem, not create a new one. The inconvenience, cost, and time wasted dealing with this issue are unacceptable. I would strongly caution others against using this business if they expect a reliable, durable repair or any reasonable standard of quality control.

Module Master

Module Master

(46 reviews)

2013 Accord EX-L V6…read more TLDR: Module Master is awesome, US Postal Service is shite. Warning lights came on at first intermittently, then always. ABS, LDW, FCW, traction control, tire pressure, and one other (maybe airbag). In the message spot inside the speedometer it flashed LDW failed and FCW failed. Also the BRAKE light stayed on all the time even though the parking brake was released, and the start/stop button* stopped working correctly. (normal 3-part cycle was not in effect; required two pushes to turn off the engine, continued to beep after engine off, did not make "zip" sound when turning off - but door locks and remote still worked). *the answer to a question nobody was asking So I googled around and the symptoms matched what people were saying about it being the VSA module (aka ABS module). New ones are 1700-2500 from the dealer, so I was more than willing to try to have it rebuilt. The reviews for Module Master were glowing, so it was on. I called them with a couple of minor questions which were quickly and easily answered by a friendly human. Made the decision to send my unit to Module Master for repair. I'm not a mechanic and don't have a full suite of tools, so the hardest part was getting it off the car. I won't go into the details, but suffice it to say that when I got the part back the invoice had a notation that it was received with grind marks on the housing... BTW I left the hydraulic part on the car (covered the exposed portion and the giant harness connector with Saran wrap) and the car continued to function with all the warning lights on. It accelerated and braked normally, but didn't have ABS and the other nannies. So the car was never out of service and I also didn't need to bleed the brakes when I reinstalled the unit. I shipped the part to Module Master using Fedex Ground, which took exactly a week to deliver the unit to them late on a Friday afternoon. By Monday evening I got the email that said they were shipping it back. I had chosen and prepaid USPS Priority Mail "1-3 business days" service; The estimated delivery date was for 6 days after the "a shipment from order # xxxxx is on the way" email. In the event they did not deliver it by 9 pm Saturday as the USPS tracking website promised; at 9PM saturday they updated it to delivery by 9 PM Monday. So much for 1-3 days and for their tracking website's accuracy. The USPS is clearly dying, which is why I chose Fedex for shipping the unit to Idaho, but they were super expensive and super slow too. Anyway when I finally did receive the rebuilt unit, it was carefully and neatly packaged. It looked brand new [except for the grind marks - lol]. It was clean and smelled of cleaner. There were 4 screws included to reconnect it to the hydraulic unit (I did put in my order comments that I had destroyed the screws while taking it off and would appreciate some new ones if they had them, so not sure if this was just for me or if everyone gets new screws - there was no interim communication from Module Master other than the shipment is on the way email). Tiny nitpick: The screws they sent were a few millimeters shorter than the native screws - but they work. There was also the plastic frame-like part that helps connect the pins on the module to the car's wiring harness, and instructions on how to put that on. It may have stayed attached when I sent the moddule to them. There were also instructions about the prongs (iykyk) - Basically a very high level of attention to detail. Putting it back on the car was a lot easier than taking it off, and the moment of truth arrived. Test drove the car, and immediately the BRAKE and ABS lights were off. Others were still on. Drove for 5-10 minutes; the car still worked as before. Turned off the car while I did an errand. Turned it back on, and lo: NO MORE WARNING LIGHTS!!!!! AND THE IGNITION WORKED NORMALLY AGAIN! The ZIP sound came back! Tried out FCW and ABS and both worked. Basically a 100% success. Total cost ~300 for repair plus shipping, and another 85 for a decent dremel clone from harbor freight to grind the screw heads to accept a slotted screwdriver instead of the stripped TORX head, ~15 for replacement plastic clips for the fender liner (it is possible to get them off without breaking them and then reuse them, but new ones are fairly cheap from Ama) and sunk costs for the various tools I already owned, plus the time and effort spent on getting the thing off and back on. Savings at least $1000, quite probably more. Satisfaction of diagnosing a problem and fixing it, and depriving a predatory racketeer - er, I mean, dealer service department - of my money: Priceless. If you need your VSA module rebuilt and can get it off your car yourself, I wholeheartledy recommend Module Master for their straightforward process, quick turnaround, attention to detail, and topnotch quality of work. Oh, and they warranty it for 5 years. Use Module Master! They're great!

fantastic. So happy to have the module rebuilt for my daughter's 2013 Honda Accord. Saved so much…read moremoney, and running great now. Customer service with Module Master is also top notch. You don't see that very much nowadays. Definitely do business with these folks.

Platt Electric Supply - electronics - Updated May 2026

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