They were very nice. Nikki helped me on the first day. We were transferring 2 phones and my…read morehusband's phone wasn't there, so I was told to come in the next morning to put in SIM card. When the young lady helped me, she said everything was fine. She did not put in SIM card. When we get home and try to use it, it wants a pin number. No protection like that was on his phone. It was on mine. 208-827-6232. His phone # is 208-464-1302. Can you help us???"

Manager at the Lewiston Idaho store on 21st Street is Extremely Rude. Had an appointment,…read more couldn't make the appointment so I called to reschedule and he hung up on me because I didn't ask his question fast enough. Had a run in with one of his employees the day before to resolve a billing issue.

A bit annoyed. I brought my PC in because it wasn't turning on, stating that I had tested the RAM…read moresticks and GPU, and had tried installing a new PSU but that hadn't worked either. I thought then that the motherboard or the CPU was probably the issue and stated as much when I gave him it. 100 dollars and a week later he calls me saying that he also believes it to be the motherboard or CPU but can't test which specifically since they don't have testbeds for AMD CPU's. This seems absurd to me given AMD is ~30% of commercial CPUs. He then tried to upsell me by asking if I wanted to get a "real" intel CPU/motherboard combo. I feel that I have essentially paid 100 dollars to be told something I already knew.

Brian fixed my iPhone and I appreciate his thoroughness and easy communication. He was flexible…read morewith making appointments and obviously knew how to fix technology

Since my last visit and purchase in september2023 to the Samsung 23 which I have since returned I…read morewill never trust Verizon again Juanita that works in the 21st store informed and promised that phone would work where I moved to , which was so untrue made a huge sale been with Verizon for 10 plus years moved closer to the mountains out of Lewiston and the cell tower does not respond with that newer phone ,, so disappointed in the service I received and the runaround I got , I have left and went else where , just make sure when SELLING a phone you tell them the truth , not just to make a sale and then you are not there for them afterwords Sorry but she needs more customer service training!! And there should not be a RESTOCK fee charged when I shipped the phone back to the main company was not restocked back to the store ,, please do better

Terrible experience! Will never set foot inside that store again. Employees there do not want to…read morehelp you even when it is to fix an error they made. When the person on the 1 800 Verizion national number is much more helpful in straitening out an issue than the people working at the store you bought the cell phone from in your own community you know they don't care about customers only commissions. Don't get a phone from Cellular Sales!!!

Every time I've been in this location they all have been more than helpful. I've had some pretty…read moregood issues too and they got them totally resolved. I've purchased phones here as well and they made it completely painless and an enjoyable experience. Because getting a new phone should be fun. They are professional, very helpful and friendly. I 100% recommend the Lewiston location!!

Wonderful customer service experience! Thomas stayed a whole hour after close to help us get…read moreeverything figured out!

Josh and Tyler bring 17 yrs experience to plate. Made the repair to iPad but accidentally cracked…read morethe screen when putting unit into the tightest case ever. They replaced screen no problem. We will return again for their skill and honesty. I would encourage anyone to use their services.

The fellas were extremely helpful in trying to recover data that I inadvertently deleted off of my…read moreIphone.