I dropped my phone one too many times and the sensor finally went out. Rob spent all the time he…read moreneeded with us to get things worked out meanwhile working with SEVERAL other customers unanimously. I was in a terrible mood and he continuously made friendly conversation, keeping us engaged and was able to help every one who walked through the door. He was not only professional but also personalable and collected through the chaos of helping everyone who came in. He was the only one working and didn't get a break because he was so engaged. You're a gem and Verizon is lucky to have an employee like you. Thank you for your help, and for being nothing but nice when I was so overwhelmed.

Since I have to give a star, one is all I give. I have been going to this TCC Verizon since 2017…read moreand unfortunately, this experience was not great. I went in with my daughter to get her a new phone and the "kid" behind the counter didn't say much, almost like I had to pry the answers out of him. I wasn't offered any deals, he barely talked, and honestly was treated like "why don't you know this" about the phone. Then when the phone came in, I wasn't called but checked my Verizon account to see if it came in. I was helped by a different person and although she was pleasant. The other worker was wearing sweatpant joggers and T-shirts with no Verizon logos. I mean obviously, it was pajama day Thursday at work. He asked the customer he was helping, "So, wanna go kill your lungs". It was very unprofessional all the way around. I do miss the other ADULTS who used to work there.

It's crap they promised no black out going to orfinio deary no reception customer service is…read moretotally crap also. When you go there and see the store is locked up then to come to find out there were 49 people who dropped inland cellular because of the same problems over and over again. You spend more time in the store because the phones don't work

baught 2 phones at IC neither worked called to complain had no service they did nothing and then we…read morewere told to return them and we did and they still refused to credit us the 500.00 so we are seniors and we are out the $. They could care less they just take your money and then do nothing. Do not use these people! Buyer beware..

Great hot topic with an amazing selection. They were helpful and apologized whenever an item I was…read morelooking for wasn't in stock and helped me find an alternative on the website or told me about closer hot topic stores that might have it. All staff wore masks and made sure customers were wearing masks as well.

Nice people. Funny geeky stuff. Bit pricey but isn't everything these days?read more

I talked with Saiid and he was extremely knowledgeable about Cricket's service plans and coverage…read moreand the phones they sell and he explained it to me in a way that I could understand. Would highly recommend this store.

Inlands service is terrible! My phone never works with any of the towers. There is no 5G and they…read moretold us a year ago that it would be a couple of weeks and the towers would be upgraded. The tower in Kendrick doesn't work, we never have service at our house or work. I wish someone else would buy the tower from them. Also, very expensive for no service. When you call to complain they just tell you to switch carriers.

Horrible customer service! Linda kept asking what so I spoke up then accused me of attitude. Hung…read moreup on my provider when all we were asking for help with was transferring my 83 yo Mother to my account.

A bit annoyed. I brought my PC in because it wasn't turning on, stating that I had tested the RAM…read moresticks and GPU, and had tried installing a new PSU but that hadn't worked either. I thought then that the motherboard or the CPU was probably the issue and stated as much when I gave him it. 100 dollars and a week later he calls me saying that he also believes it to be the motherboard or CPU but can't test which specifically since they don't have testbeds for AMD CPU's. This seems absurd to me given AMD is ~30% of commercial CPUs. He then tried to upsell me by asking if I wanted to get a "real" intel CPU/motherboard combo. I feel that I have essentially paid 100 dollars to be told something I already knew.

Brian fixed my iPhone and I appreciate his thoroughness and easy communication. He was flexible…read morewith making appointments and obviously knew how to fix technology

I have learned over the years that kindness really matters to me. When I am treated gruffly or…read morejudgmentally, that is the end of my bringing my business to that store! When I stop by Cactus with a problem, I always leave feeling better because Monica and Frank are good people who are just naturally kind. And, Frank is really good at solving problems!

We contacted Cactus to help set-up a new smart TV. They claimed to be able to be provide that…read moreservice. After 4 hours at our home the technician was unsuccessful but still charged for a full-service. A very expensive charge for something they were unable to diagnosis. A troubleshooting fee would have been reasonable. Disappointed.

This store never gets better. They refused to accept a package claiming a symbol on the box was…read more"hazardous". It was a reused soda stream box which never had cartridges shipped in it and was previously transported by ups. The box was being reused to ship Ziply equipment. I asked if I could just cover the symbol with a label since it's not hazardous. They refused and of course they wanted to sell me a new box. Which is the exact grift they did on my last visit here when trying to return items to Amazon. Paid $36 for two boxes! For this item, I went down the road to Staples and they accepted it with no issues and were super friendly. This UPS store GRIFTS- no other store like this one in the NW since they like to claim all UPS stores operate like this. It's only them.

Workers lack basic thinking. No regard for peoples things pushing them into packages like…read moreeverything they touch is worthless.