Absolute abysmal failure. we were forced to switch from the old cable format to the "new and…read moreimproved" streaming platform. Horrible. Horrible. Horrible. The service freezes, glitches or just logs out randomly, for no reason, several times a day. EVERY DAY. I have had to uninstall and reinstall the app 12 times now, and it's only been a week! It's especially fun for my 87 year old, early onset dementia mother, who already hates change, to try and figure out how to work the damned tv. I sincerely wish there was an alternative for tv service in this valley. I only gave 1 star, because it wouldn't let me give zero.

Over priced and rate increases are common. Look around. There are better deals out there.read more

Almost 3 weeks without service in Kendrick now. It's really sad because you guys were to go to! I…read moreused to tell everyone to go to Inland now I have to tell everyone that they should find someone else for a cell carrier. When I call anyone with an Inland phone it takes forever to call out, then once it does you can only hear every other word or every 3 words that they are saying. It's a true shame. I really wish you would fix the tower in Kendrick.

The service is terrible my parents have had inland cellular since March thought they would save…read moreswitching from Verizon boy were they wrong . I can not even have a conversation with my mom on the phone . the service breaks up so bad she has go sit outside so I can kinda make out what she is saying. Stay away from this company.

We suffered with inconsistent coverage and huge data fees from Verizon for three years in Harrison…read more We reached out to Leader Communications out of frustration to see if they could provide better coverage and lower our monthly bill and we're sooo happy we did. Leader Communications was the solution to our Verizon problem. Not only is our internet fast and reliable but our monthly bill is reasonable. Customer service is top notch as well. Thank you a Leader Communications -- your network of staff -- we've had the best experience with you! Bye bye Verizon.

From the owner: Leader Communications provides multiple services including: High-Speed internet, wireless network…read moreconfiguration and design, engineering for point to point bridges, engineering and installation of in-building coverage for all types of wireless communications. With over 50 years of experience in telecommunications and wireless technologies we will provide you with solutions you and your business can rely on.

Inlands service is terrible! My phone never works with any of the towers. There is no 5G and they…read moretold us a year ago that it would be a couple of weeks and the towers would be upgraded. The tower in Kendrick doesn't work, we never have service at our house or work. I wish someone else would buy the tower from them. Also, very expensive for no service. When you call to complain they just tell you to switch carriers.

Horrible customer service! Linda kept asking what so I spoke up then accused me of attitude. Hung…read moreup on my provider when all we were asking for help with was transferring my 83 yo Mother to my account.

I have learned over the years that kindness really matters to me. When I am treated gruffly or…read morejudgmentally, that is the end of my bringing my business to that store! When I stop by Cactus with a problem, I always leave feeling better because Monica and Frank are good people who are just naturally kind. And, Frank is really good at solving problems!

We contacted Cactus to help set-up a new smart TV. They claimed to be able to be provide that…read moreservice. After 4 hours at our home the technician was unsuccessful but still charged for a full-service. A very expensive charge for something they were unable to diagnosis. A troubleshooting fee would have been reasonable. Disappointed.

My internet has been down more this entire week than up I think I should get a reduced bill this…read moremonth working now but for how long who knows

We live 7 miles outside of Coeur d Alene. We thought Air-pipe was our only option. Absolutely the…read moreslowest, most intermittent internet service we have ever had. We are maxed out on their available speeds. Tech/ service guys are very helpful and nice but even they can not overcome the limitations of their technology. Neighbors just got Verizon's 4g LTE service and have no problems. Looks like we will be going that route. Sorry Air-pipe... we gave you three years to fix the service up here on the Cougar Gulch relay. Three years too long. From their business description, "Perfect for gaming or watching videos online" = total joke. If you enjoy watching 5 to10 sec snippets of a video at a time, this is the internet service for you.

Rude and disrespectful towards me. I went in for simple questions didn't want to help me figure my…read moreproblem with my phone.

I've used these guys for decades. They are knowledgeable, very trustworthy to the point of loosing…read moresales on products that weren't what I needed, and always found them polite. I do know their prices are a bit higher than online, as a reviewer complained. But this is a wider matter of supply chains providing products to larger companies versus locally owned stores. I've seen same thing in other businesses, where a lot of times products might not even be available for a smaller shop with the demand on national volumes of online markets. ​