Every time I've been in this location they all have been more than helpful. I've had some pretty…read moregood issues too and they got them totally resolved. I've purchased phones here as well and they made it completely painless and an enjoyable experience. Because getting a new phone should be fun. They are professional, very helpful and friendly. I 100% recommend the Lewiston location!!

Wonderful customer service experience! Thomas stayed a whole hour after close to help us get…read moreeverything figured out!

Inlands service is terrible! My phone never works with any of the towers. There is no 5G and they…read moretold us a year ago that it would be a couple of weeks and the towers would be upgraded. The tower in Kendrick doesn't work, we never have service at our house or work. I wish someone else would buy the tower from them. Also, very expensive for no service. When you call to complain they just tell you to switch carriers.

Horrible customer service! Linda kept asking what so I spoke up then accused me of attitude. Hung…read moreup on my provider when all we were asking for help with was transferring my 83 yo Mother to my account.

I terminated my account with verizon after 30+ years because of lousy overpriced service and paid…read moremy equipment off at this store. I was not given an invoice/receipt, and now they want me to drive (50 miles one way) for the privilege of getting proof of my payment... Don't know if they are friendly to potential customers - probably are - but they are rude and uncooperative to those who do not contribute to their bottom line.

Wasted a lot of time here with no results because they did not know what they were doing. We left…read moreand went to another store who helped us with no issues.

Almost 3 weeks without service in Kendrick now. It's really sad because you guys were to go to! I…read moreused to tell everyone to go to Inland now I have to tell everyone that they should find someone else for a cell carrier. When I call anyone with an Inland phone it takes forever to call out, then once it does you can only hear every other word or every 3 words that they are saying. It's a true shame. I really wish you would fix the tower in Kendrick.

The service is terrible my parents have had inland cellular since March thought they would save…read moreswitching from Verizon boy were they wrong . I can not even have a conversation with my mom on the phone . the service breaks up so bad she has go sit outside so I can kinda make out what she is saying. Stay away from this company.

I dropped my phone one too many times and the sensor finally went out. Rob spent all the time he…read moreneeded with us to get things worked out meanwhile working with SEVERAL other customers unanimously. I was in a terrible mood and he continuously made friendly conversation, keeping us engaged and was able to help every one who walked through the door. He was not only professional but also personalable and collected through the chaos of helping everyone who came in. He was the only one working and didn't get a break because he was so engaged. You're a gem and Verizon is lucky to have an employee like you. Thank you for your help, and for being nothing but nice when I was so overwhelmed.

Since I have to give a star, one is all I give. I have been going to this TCC Verizon since 2017…read moreand unfortunately, this experience was not great. I went in with my daughter to get her a new phone and the "kid" behind the counter didn't say much, almost like I had to pry the answers out of him. I wasn't offered any deals, he barely talked, and honestly was treated like "why don't you know this" about the phone. Then when the phone came in, I wasn't called but checked my Verizon account to see if it came in. I was helped by a different person and although she was pleasant. The other worker was wearing sweatpant joggers and T-shirts with no Verizon logos. I mean obviously, it was pajama day Thursday at work. He asked the customer he was helping, "So, wanna go kill your lungs". It was very unprofessional all the way around. I do miss the other ADULTS who used to work there.

Ashley and her team are the most convenient and amazing set of people that helps me…read more It doesn't matter what my issue is with ATT. problem is resolved! They are friendly and gets the job done with whatever problem I have with my phone. I totally recommend this place if you want informative and detail oriented people explaining anything you need to know before upgrading or Technical difficulties.

Ashley at the Moscow store is the manager and she is terrible at handling complaints and offers no…read moresolution. I thought I ordered a iPhone 16 pro and received a iPhone 16 and felt that it was a miscommunication mistake but instead of making it right she said it wasn't her problem!!!

I went in to buy a new phone knowing it would take a while. Two hours later I walked out the door…read morewith my phone. I was very satisfied with A.B. He made sure I understood everything we were doing. He was very friendly. I have visited this store in the past but, this was the best experience I have had. Thank you A.B.

I have always been very happy with Verizon corporate. Great service, coverage, and products that…read moreyou expect from a premium service provider. However, the experience with this store was terrible! The manager was rude and tried to bully us into service that we didn't want or need. They implied that if you don't get the top-level package then you won't get good coverage and may not have service or data if you have an emergency. If they think they can take advantage of you, they will. We got much better service from the Verizon call center.

I talked with Saiid and he was extremely knowledgeable about Cricket's service plans and coverage…read moreand the phones they sell and he explained it to me in a way that I could understand. Would highly recommend this store.