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    Verizon

    2.5 (11 reviews)
    Special Hours 10:00 am - 8:00 pm
    Updated a few days ago

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    5 months ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    3 years ago

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    4 years ago

    Zero stars if I could. Nobody wants to help. If you have a problem, good luck. Pass the buck and make you call Verizon.

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    Verizon S.

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    7 years ago

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    Verizon Customer Service

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    7 years ago

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    Verizon Customer Service

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    9 years ago

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    7 years ago

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    8 years ago

    Jana was the best today in assisting us with all our updates and purchases! Ask for her if possible she is awesome!!!

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    10 years ago

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    11 years ago

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    CenturyLink - Donate it to folks who dislike opening e-mails.

    CenturyLink

    (12 reviews)

    Why am I with Direct Communications? Will post you pics of speed test later., Scammers those guys…read moreare. Outsourced support agents are mocking customers. Speeds below 1mbps not acceptable. They used to be steady so just less interruptions than Cable one or Sparklight. They lost even that. Barely serviceable speeds. Technicians that never show. Rescheduling technician's visit for 3 (!!!) times. Three service appointments missed than they have the audacity to act like it is not the biggie they will give me fiddy dollaz if I lose 600. Cute. Their model always was do nothing it just works somehow. However their business model is not viable in 2023. Say you came to rent a motorized vehicle and are offered a 3 legged mule as a means of transportation. That is how their speeds and services compare to competitors in the current area.

    OMG I have not had so much fun since my dog died. I tried to get customer service to connect me to…read morea person who could send a technician to work on their 50 yr. old lines in my neighborhood and found it near impossible to finally get someone to look at my phone and internet service. I was able to "chat" with a live individual after at least 12 dozen different question rabbit holes and scheduled an appointment. For several years now, heavy, wet spring snows short out the lines and render the service unusable, but was unable to communicate that to the automated customer disservice system. Tech came -- problem fixed. More bad weather 2 days later same problem, only this time I tried a different approach to the problem. Tried to get a tech for phone instead of internet and the process was slower and the "chat" was with someone who spoke limited English; as was clearly demonstrated by their syntax and verb usage. Later that evening my bank contacted me when an overseas customer service company tried to charge my credit card 5 different charges which were not authorized by me (have auto pay on my credit card). Fortunately, my bank contacted me and I was able to stop the transactions before they occurred. Needless to say, today I contacted another ISP and will have it up and running tomorrow, I hope. Whoever thought automating customer service was a good idea should be fired! And, I won't even talk about foreign call centers. This time.

    Big Dog Tek Solutions

    Big Dog Tek Solutions

    (9 reviews)

    Only problem was that installer did not wear a mask. Unacceptable and irresponsible in the middle…read moreof the COVID epidemic, no matter what The Donald does or does not do. Everything else was great: signing up via telephone went smoothly and quickly with no pressure to up-sell, installation was scheduled in the near future at a specific time, the installer called to tell me that he was running an hour late, and the installation went quickly and smoothly. Plus, with DISH I get a great picture better than cable, and at a cheaper price! But, dammit, wear a mask!

    We were switching out satellite provider. We initially went to Big Dog in Idaho Falls, who we had…read moreworked with before, but were referred to the Pocatello office. They started out to be responsive and very helpful. They found us the best deal with cash back and arranged for installation. We thought everything was going well and would be as they promised. However, after set up they completely forgot about us. They didn't submit the forms correctly to get the rebate promised. We kept waiting for it to happen. Every time we called about it they said they would fix it. They never did. They finally said they'd split the rebate since it was too late to fix with the provider and they'd just have to pay it. Not our fault they didn't do it right the first time, but I guess we got something. We will never use them again. Next time we will just deal with the 800 number of the big company instead of trying to go local. Very disappointing service after the sell.

    AlwaysOn - Love Your Internet

    AlwaysOn

    (2 reviews)

    We had always on for years and then we had to move a year ago and you can't cover my home we had…read moreto go to rise broadband I miss always on so much. My internet was always on and now every other day I wake up and rise broadband is having problems and I have no internet. I've had such bad luck with rise broadband I only pay 39.00 dollars a month. I am on the phone with them so much they should pay my phone bill

    This company has the worse customer service I have ever seen! They dont even want customers!! I…read moremoved into a house that my friend used to live in and he had a router there with some hardware like a satellite dish and a line already ran for the Internet and I found out he had used all Idaho. Well I called to find out what kinda deals they had and talked to a total idiot but she did say they had 5 up and 5 down speed for 35 a month which is pretty good but she said they were waiting on equipment to get in and she would call me back to schedule a time. I never got a call back so I called them a week later and she said "oh I meant to call you" so anyways I just overlooked it which I shouldn't have and I asked if they had a time they could come out and hook me up she said yes but he has to call the technician but would call me right back. I said ok but please do. 4 hrs later after still not receiving a call I called them back and talked to the same person and I asked them what kind if customer service do they have when they can't even call me back!!! She said um well um! By this time I am totally pissed and said what time will your tech be here I just want internet she said that he would be here the next day and that I would just have to pay 150 for the installation and it would be applied towards my bill. The next day the tech showed up and said he just needed the 150 to start the job and I asked him about it being applied towards my bill and he said no it wouldn't be applied unless I signed up for a 1 year contract!!! I told him to go because if already this company is lying to me and not calling me back what hope can I have that my bill will be right or that if I need tech support I will have it? I can't in either!! I ended up going with century link not because of the speed but because at least if I have a problem I will get a hold of someone with integrity!! I would not recommend this place to an enemy!!

    Verizon - mobilephones - Updated May 2026

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