They are friendly and the best at what they do, they really do everything to get the job done, they are qualified, they are professional, and they always are easy to get ahold of, I totally recommend this business, I've used them a few times and they are amazing. And the best price in town for the same services you can get from other companies, they guarantee their work, and they come to you. When it comes to locksmiths, this is the best in town. Best in Idaho, totally recommend. read more

LDA Security - Lost remote start fob and keys a couple times. L D A to the rescue! Ty ldA! - Keys & Locksmiths Near Me - Pocatello, Idaho

GET EVERYTHING IN WRITING. Beware of the unprofessionalism and attitude of the owner. We had a very bad experience. Summary: Service Time - 1 Communication - 1 Quality - 3 Professionalism - 0 Owner attitude - 0 TOTAL - 1 Situation: I took a cheap, extra car in to get just the driver door lock to work. Spoke with Sean in office. He stated it could be $100 or $160, but he wasn't sure. He said his rates are $125 per hour and he'd have to look at the car the next morning. I said many times to simply to replace that lock and nothing else. I took it down the next morning and told the girl at the counter and she wrote the "driver lock only" in the big book they have at the desk next to a green folder. I didn't hear back for a while so I went down and saw the 2 technicians. I told the techs, told the staff, told the staff again - please just check the lock and let me what is involved. a few days went by, no word and no call. A few more days went by. no word and no call. Called the business. They said the techs are busy and the owner is out of the office but they would call back. No call. A couple more days. Went to the business. Techs were there but not the owner. They started saying how it was difficult and they were looking at the trunk, ignition, etc. I said to stop. I only want driver lock. button can open trunk and don't need any other work done. They started saying it's better to match and - I again stopped them and said don't do any of that other stuff but do just what I told the front desk when it was brought in - Just do the driver door lock. I already had a service key and don't use anything else for this cheaper car. They were nice and seemed to understand. a few days went by. I called but no one was able to help but the front desk girl again took my number. No response. I went to the business again. Another lady at desk said no one was there but she will check on it (again took my number). I got a call at about 4:30pm that day from the other girl (Heather?). She said it was $400. I said that doesn't sound right for just 1 lock on a manual window 2005 car. She said she would have Sean call. No call. Again I went to the business for the next week 2-3 more times and Sean wasn't there no did he call. I finally went down and the bookkepper was in the office and called Dennis and called Sean and left a message. He called at 5pm and was very rude. First, saying that it took 8.5 hours of labor (for just a lock???) and that these cars are difficult. Before I said anything, he stated he would not be giving a discount and it is a discount that it is only $400. I finally was allowed to speak. I asked why I received no call backs before work, no quotes or calls on a quote and no paperwork or work order to know what I was getting. Seems unreasonable. He said pay the $400. You're lucky I don't charge you $1000. If you don't like it, take me to court. He hung up. I was quite taken back by the attitude since there was never a call or quote sheet before I went in. How unprofessional. I called the dealership and they are always most expensive (until now) and they charged much less for the lock and would include other services at their dealership. No paperwork nor quotes prior to such a difference in pricing, plus no callbacks and attitude of owner makes this place a 1 star and the professionalism of the owner shows that no one will get real customer service training anytime soon. Unprofessional - You will notice in the response from the owner acting like he didn't say the things above (I recorded visits to the business and phone calls). He thinks he can charge any hours to a customer without a work order and not letting a customer know until he is finished doing whatever? I guess I'm lucky he didn't change out a door or steering wheel, right? LOL Beware of this business and ... GET EVERYTHING IN WRITING read more

They responded fast, the Tech. Was knowledgeable and courteous. Their rate to come to my residence in the evening is very reasonable. Plus, when you call, you talk to a real person. Not the automated norm. read more

Sean and the rest of the crew at LDA went above and beyond to help me in a challenging with locksmith and alarm services. Very responsive, super friendly, understanding, and I'm super happy with the results. Thanks again, crew, I'll be using you again...heck, I might even break a deadbolt just so you can come and fix it. :D Recommended without hesitation. read more

We had a new key programed to our 2013 Chrysler 200 because we lost the original key, and after about a week we found the original in a jacket pocket. We then tried to use our original key and it wouldn't work. My husband called and they said they don't believe it's our original key and they won't fix it unless we pay them to reprogram the original. Why would we need to pay the company to fix something that they rendered useless??! Our original key should work. They have cheaper prices, but, for example, it's pointless if you're going in to purchase a spare and then after only one works. I'd rate zero stars if I could. **UPDATE: They called and left a message saying they could do it for us for half the price. Which, I'll be honest, was a little patronizing. Once again: Why should I have to pay for them to program my factory key? The only way I will change my review (or opinion of them) is if they do the thing they should and reprogram my key without expecting me to pay. Which I honestly don't think is an outrageous request. read more

This is my new favorite lock and key place. Had some car keys cut and programmed for half the price of a hardware store and a fourth the price of the dealer. Fast and professional. They were willing to cut/program blank keys purchased elsewhere, I fully realized that I'd pay whether they worked or not. They worked, but next time I'll just buy theirs, they're very reasonably priced. And if I loose a key then really I want the car reprogrammed to only start with the new keys so it cannot be stolen. Also, any dishonest person can walk in with a "found" key and ask for a free programming. read more

When it comes to locksmiths or security related items I will not use anyone except LDA! I called Dennis Saturday night after ACE Hardware's spare key they made broke some tumblers off in my ignition. Not only was he quick to respond but even came back the next day which was father's day to finish the job! My car is not a typical car either. One of only a few in Idaho most likely. He got it fixed and got me going. The entire time was fantastic with keeping me in the loop and was very pleasant to deal with as well. read more

Fast and inexpensive service on my programmable car key. Saved me a ton of money over the dealer.

These are honest and fair people. Process were as quoted and no hidden fees unlike their competitors. Would definitely recommend for all your needs read more

I have an alarm system that was installed by this company, and it works great. Any time I have had questions they are quick to respond and easy to work with. Good service, and friendly people. I will continue to do business here. read more

Great service. Friendly, fast and efficient. Will definitely recommend you to all my friends and coworkers!