Vivint

(1 review)

Fantastic customer service and great products!! Totally worth the investment. Highly recommend…read moreTechTen!!

From the owner: We are a complete Home Automation and Theater design Company. With over 15 years experience in the…read moreLo-Voltage market we strive to make every Install and project exciting for our customers. With our top notch customer service we make every Automation experience exciting and easy for our clients. We have a vast knowledge of Lo-voltage systems and can repair or replace most systems that are out there. We also specialize in Security cameras, Access control systems, Professional Audio and Lighting, Residential and commercial automation systems.

ARK Lock & Security

3.7

Blaze was awesome!! He made me bunch of keys for my new business. It was late in the day and my…read morebrain was dead but he was awesome at helping me with the questions. I have cabinets that have locks but no keys and he help me me with suggestions on what I should do. I thought I needed to get them remade. He had a better idea that was way smarter. Thanks Ark Security!

HORRIBLE experience!!! I brought an Acura key fob to have cut, waited nearly two hours for the kids…read moreat the front counter to tell me I needed to have my cylinder lock re-keyed and that my fob was too thick after they cut the only one I brought in WRONG. I got a second professional visual opinion and was told that if i got my cylinder lock re-keyed then my original keys would not work. Mind you my original key works in the doors and ignition cylinder lock with ZERO issues (2 valet keys) and (original key fob from Acura). Even after the key was cut the owner of the business laughed and told Tyler who did the job, "he didn't do it right stop filing it down and to cut it again." I was also told by another licensed locksmith that there is NO reason to re-key a cylinder lock unless the key is NOT in working order. I'm now out on cutting the key $20.00 and the key fob which was $42.00. Bottom line you don't want the run around don't deal with these KIDS at the front counter. They will not resolve anything. SO now they want me to re-key my cylinder lock ($65.00) and buy two new blades for the keys (at my expense) and pay them to cut both keys to match my newly re-keyed cylinder lock. I know keys wear down but if it was worn enough my original keys (3) wouldn't work. Which does without issue.

HandyMark Handyman Services

(5 reviews)

We hired mark to install a shade for us. Its was for a 15ft sun window. He did a great job had…read morethe job done in an hour. Very reasonably price. Very polite and professional. We will definitely use him again if we need something else done.

I reached out on a Saturday morning and Mark was able to come fix my elderly mother's door later…read morethat day. Wow! Very reasonable and professional. Already have him booked for another job for her. Extremely positive experience.

Eagles Landscaping And Snow Removal

(2 reviews)

Michelle and Carmelo are fantastic, and have become friends through their dealings with us. Very…read morepersonable, and do way more than ever expected from a landscaping company. When my elderly father was unable to cut down and dispose of the limbs from a storm they loaded up all of the limbs and took them away free of charge. Not only are they reliable and affordable, they are also exceptionally considerate, quick, and do a marvelous job. We're lucky to have found them, and to be in good with them before they get so busy that they have to start turning away customers. Highly, highly recommend.

Michelle is amazing to have to do your work! She went above and beyond what I was asking. She went…read moreout of her way to assist me when I was having a heck of a time finding anyone. I can't wait for spring and summer so I can use her business for my landscaping and other needs. Super nice person that is thoughtful, kind, and a real 'go get'er'!!. Thank you so much, Michelle!! you are awesome.

Idaho's Lawn Enforcement

(1 review)

They show up when they say they will. And our lawn looks awesome! They cleaned up all the leaves,…read moretree trimmings, and the price was fair!

From the owner: Tired of shoveling? I offer fast!, professional snow removal for driveways, walkways and same day…read moreservice. Message me for a quote.

Jose's Tree Service

3.9

(15 reviews)

We've used Jose and his crews twice to remove large conifers from our back and front yards. His…read moretrucks are old, and they might leak oil on your street or driveway (have a drip pan on hand), but they get the job done. His crews work fast, steadily and efficiently. Removal and cleanup in our yard and our neighbors' yards was very good. Stump removal left us trying to remember where the trees even were. I don't know if he's licensed and insured (probably is, as he's been in business in greater Idaho Falls for years), but he did good work for us. We'd hire him again.

My experience with Jose's tree service was excellent. They came sooner than expected. They cut all…read morefour trees in one day, hauled off all the limbs and even cleaned up all the mess. What was most important to me is that the left the trunks and large limbs cut into manageable pieces and they made piles for me. Very professional and excellent work! I will use them again.

Vivint - securitysystems - Updated August 2026

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First Call Jewel

3.2

(29 reviews)

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

Flood & Fire Solutions

(4 reviews)

We are in the midst of the biggest, longest winter in our 38 years of living in Soda Springs, and…read morehave ice dams creating water damage. Flood and Fire Solutions came all the way to Soda Springs to detect the source of the problem, dry out the floor and wall and give us options of how to continue. They were courteous, extremely tidy in making sure the house wasn't impacted by their work. Dallan, Brad, Dennis and Brenda were all most helpful.

They didn't provide an actual estimate but told us to expect to pay 4 to 7 thousand for our flood…read moredamage mitigation. They assured us they have payment plans and we wouldn't be paying 10 to 15 thousand like we feared. Two weeks later we get the bill for $12,000, and are told their longest payment plan is 4 months.

Mr Appliance

(1 review)

Our dryer was making a horrible sound. Requested a service person to take a look. The person…read morearrived was prompt, found the problem and resolved it. Reasonable rate.

Wheeler Electric

(2 reviews)

I initially spoke with Fred who scheduled a tech for first thing Monday morning…read more The tech, Dwight, arrived on time and was courteous and friendly. We discussed the job scope and obstacles involved and quickly arrived at an acceptable approach. Dwight worked alone the entire day without stopping (his partner was sick). He completed the project in one day (adding add'l circuits and outlets in my garage workshop) and the quality of his work was top notch excellent. I was 100% satisfied with the work, the tech, the price and the company. I would recommend Wheeler Electric to anyone looking for professional electrical work at a fair and reasonable price. Patrick Hedderman 12/6/2022

Had them out a few times for different projects and it was pretty good quality work. But it wasn't…read moreuntil the 2nd or 3rd time that I realized a pattern that the individual or team would claim they didn't have a specific part during the job and have to leave for an hour or more to get it, and then I'd get charged for the extra time. This would seem reasonable except in all the cases I had them come out in advance to survey the job (simple stuff like installing light fixtures) or send pictures and do pre-calls to ensure there wouldn't be any issues like that - and yet it still happened. Only logical place to go is scam or a level of incompetence, and either way I've felt like I lost some trust with this company and am out an extra few hundred dollars :(

Sermon Service & Electric

3.1

Good Job Sermon! We requested proposals from several…read moreelectrical companies for installation of a RV receptacle and a 20 amp receptacle and from those we selected Sermon to perform the project . They weren't the lowest cost but were close to my pencil estimate plus they were available to complete the project sooner rather than later. From arrival to look at what we needed done, providing a proposal, interfacing with the city permitting and inspection process, to completion of the work and communication with us; the Sermon personnel were very professional and efficient. The day the work was scheduled the two of them arrived between 8&9 as planned, they had the work well planned out, walked us through the planned work, efficiently completed the work with hardly any mess left behind, and 8 hours later walked us through the completed work. We turned the AC on in our trailer and voilà we can escape to air conditioned comfort in our trailer when it's super hot!!! They notified the city inspector that the installation was complete and this morning the city inspector inspected the work and approved it. Sermon provided us a copy of the city letter of notification for our records.

Not sure why the wildly varying reviews but we have dealt with Sermon on about 6 occasions. Yea,…read moresometimes you pay for a service call and its a miss, but they can't work for free. As for these parts markups, the prices I have been quoted were about the same or 10% more than me ordering it myself, so again, no huge markups from my experience. Our heat is currently out and they actually brought over some loaner space heaters because the part was 3 days out. The installed price for the part I need is only around $80 more than having it overnighted. Pretty honest prices in my cases.....

Quality Heating

3.4

This family owned company believes in doing the job right the first time. Ruben is very thorough…read morewhen evaluating the cause of the malfunction and finding the genuine manfacturer parts for the job. I wouldn't call anyone else. I trust them!

Very good service and people. They treat you like your family. Would recommend to my family and…read morefriends

Alpine Heating & Air Conditioning

(10 reviews)

My husband wanted a new gas heater installed in his wood shop. We called Alpine and they were very…read moreprompt in coming out and giving us a bid. Then they were again very fast in coming and installing it. We were so very impressed with the workers and very impressed with the work they did. They are very knowledgeable and a great company. Kaye C

My AC died during the hottest part of the summer. I called Alpine and asked if they do free…read moreestimates. I wanted to know if my unit could be repaired or needed to be replaced. I wanted a cost for both. Yes... I was told they do free estimates. A guy came out and told me it was leaking and needed to be replaced. He was at my home less than 5 minutes. I asked him for an estimate for replacement. Well, never ever did anyone contact me with a price or schedule to have it replaced and now I have a bill for that free estimate that was done. Very shady business and terrible customer service.

Conan Heating & Air Conditioning

4.1

I continue to use Conan Heating and Air Conditioning each year for my annual maintenance, because…read morethey are always professional, do a great job and never over charge or try to sell you things you don't need. Jeff was on time, thoroughly checked out and cleaned the AC unit and was pleasant as well, which is greatly appreciated along with excellent service.

I've had several different techs from different companies service my gas fireplaces, but Bryton G…read more knocked it out of the park with a thorough check and cleaning! I was so pleased that I'm having him come back to service our A/C and furnace. The cost was very competitive as well and yes, I would definitely recommend him!

Manuel Handyman Construction