Only problem was that installer did not wear a mask. Unacceptable and irresponsible in the middle…read moreof the COVID epidemic, no matter what The Donald does or does not do. Everything else was great: signing up via telephone went smoothly and quickly with no pressure to up-sell, installation was scheduled in the near future at a specific time, the installer called to tell me that he was running an hour late, and the installation went quickly and smoothly. Plus, with DISH I get a great picture better than cable, and at a cheaper price! But, dammit, wear a mask!

We were switching out satellite provider. We initially went to Big Dog in Idaho Falls, who we had…read moreworked with before, but were referred to the Pocatello office. They started out to be responsive and very helpful. They found us the best deal with cash back and arranged for installation. We thought everything was going well and would be as they promised. However, after set up they completely forgot about us. They didn't submit the forms correctly to get the rebate promised. We kept waiting for it to happen. Every time we called about it they said they would fix it. They never did. They finally said they'd split the rebate since it was too late to fix with the provider and they'd just have to pay it. Not our fault they didn't do it right the first time, but I guess we got something. We will never use them again. Next time we will just deal with the 800 number of the big company instead of trying to go local. Very disappointing service after the sell.

Service up to a few weeks ago has been great. Now, service has too many interruptions, usually in…read morethe afternoon. Service acknowledges these interruptions; however, cannot say when (or if) the problem(s) will be fixed. However, the big problem is they are raising their rates by five bucks, but offering a five dollar discount for direct pay. I have had direct pay since day one, but on a call (that took me about eight minutes to get through to a human) that five buck discount is for checking not for a CC. Ok, so after wasting that (that info could have been provided in the email but wasn't), I went online and changed it to a checking account and was told that they could not do the auto pay this month (it's still two weeks away) so they immediately deducted fifteen bucks from my checking. This action solved a big problem for me. Google is installing fiber in our neighborhood and I was not to interested; now, my reply to them when they knock on the door is where would they like to install the fiber optics cable box on the house. The immediate deduction was nothing to be, other than a pain in my rear since I float over 2K in my checking at all times; however, what would happen if the people DID NOT have the funds to cover it, or they did but this could cause other checks to bounce? Sparklight appears to try, they had good service; however, it appears they are headed for a corporate surprise when they find their customer calling to tell them to disconnect and they have jumped to the 1GIG or higher service offered by Google. Will it wake them up too late? Or do they really give a damn about customer service? (I would have sent this email to someone at their headquarters; however, they do not offer any email addresses, preferring for a person to call, be on the phone for a period of time and then talk to an agent who cares not one bit about a complaint from a customer.) NOTE: Just read reply. If the lady from Sparklight thinks I want to spend time waiting for someone to talk to or even take time to call she is badly mistaken. As noted, when Google is ready to install to my house, I will sign up and move on. And the sad part is, up until the fiasco with the increase, then a chance to decrease and he minor interruptions, I had told a friend last week I had no desire to change internet providers. How times change so quickly when big companies cannot comprehend a customer's reaction to complete incompetence by a few employees. Live and learn or move on and close the doors.

Truly the most horrific internet service I have ever had the misfortune of paying for. If there's a…read moreway to pay for GFiber or Starlink, I promise it is worth it. In the end, I never expected the internet speeds I was paying for, almost nobody can provide that (my bar is pretty low, especially in Idaho). What gets me is the lack of consistency. You like playing online video games? Not anymore you don't. At some point you will be disconnected and lose any progress. You like streaming an entire movie? Okay captain entitled, get off your high horse. Joking aside, I think their recent promotions to try and lock customers into their service show how panicked they are, and how much they were relying on a borderline monopoly to extort money from a group of hostage customers. Choose literally anything else.

Worse pawn shop in south east idaho! Mike is a creep he literally makes every female that comes in…read morefeel extremely uncomfortable. His son is half asleep and out of it most the time. They dont give the items people bring in to sell a fair value. They over price their inventory and they undervalue people's belongings. NOT A FAIR OR RESPECTABLE ESTABLISHMENT AT ALL!

The whole transaction from start to finish went smoothly. Looking forward to doing business with…read morethem again in the future .

I have used A&B Handyman Solutions several times now and Steve has proven to be a very reliable…read moreremedy for services that I either cannot provide myself or choose not to. He is fair and efficient. I have recommended him to several friends and they have had the same experience I have. I will definitely use him for future services.

Steve did a Starlink install for me and did a wonderful job. He obviously knew what he was doing -…read morehe told me what else I needed to get from Starlink, and also purchased some hardware from Amazon, which saved me a lot of money and worked just as well. His work was outstanding - we are very happy with the look of the final install and delighted with how well it works. Steve is a fantastic person, hardworking, perfectionist, and friendly. His pricing is very fair - remember you get what you pay for and he delivers exceptional quality. We will definitely be using him again.

We have purchased all of our appliances from Merlins. They have gone above and beyond to make sure…read morewe are taken care of!! Steve it the best and his delivery men are exceptional. Very friendly and personable and willing to help with everything we need!! Will most certainly purchase from them again!!

Great selection and pricing on TV's, Appliances, mattresses and everything else for home. We were…read moreable to get it all delivered and installed and even had a option for free delivery. Great local business with amazing service!

Went to purchase a laptop I had been reviewing for a couple weeks. As my wife and I looked around,…read moreGio approached us to ask if we needed help or had any questions. He was extremely polite, courteous and knowledgeable of the laptop unit we were interested in and answered all our questions with ease. I even asked him some questions about the laptop (which I already knew) to see how he would reply and he was spot on. Thanks for that! We also asked about new wi-fi/router service options and what he could not answer, he quickly had Luke come over to help answer. All in all, both Gio and Luke provided exceptional service and we walked out very happy (with our new laptop) and a solid direction on the router. Thank you both very much!

Lack of communication and attention between customer and staff…read more To start off, my wife and I had to wait for assistance for a new tv for a long time until we went up to the counter for help. As we went up, we noticed a group of employees together just talking and hanging out. We eventually got the help and got the tv. However, we had to schedule a delivery appointment and that's where it continued to get worse. We a scheduled the delivery appointment but the delivery truck broke down on the way to our home (which I understand is out of control). We then had to schedule ANOTHER appointment much more days in advance. Once the day arrived, we noticed that the tv never came and had to call another employee not from the store. He then told us about the lack of communication from the store on why the tv never delivered and schedule ANOTHER delivery day. We're still waiting on what happens next. You're better off going somewhere else if you don't want unresponsive and irresponsible people to help you out.

I have to preface this by saying I haven't actually purchased anything at Quale's but they are…read moregetting this 5 star review for being amazing in sponsoring the Twin Falls Relay For Life. They donated a beautiful 45 inch TV for our event & we could not be more greatful! Shop local people, Quale's deserves your business!

Bruce and Steve really understand how to provide a good solution for your needs. We have been…read morebuying electronics at Quales for 35 years. They know how to get some good purchases from the manufacturers so they can be price competitive with bigger stores.

Went to their store the other day for help with my device. They diagnosed the problem and had me…read moreout of the store in minutes. Wow!! I was very impressed and pleased.

I was looking at buying a tv at Costco but found Lynn's prices even beat the big box store! I…read morereally appreciated the fact that they can deliver it and set everything up and even take away my old tv too. The technicians that came were great at helping us get everything set up and help us understand our new system. Very impressed with their always great service!

The technicians for this company are fantastic. They are knowledgeable and professional and help…read morein making sure that all devices are online. The customer service is also available 24/7. I have been their customer for many years.

The office staff is filled with great employees! I've only dealt with tech once. He was on time…read moreand fixed the problem in great detail and time.

Absolute rip off. They suck the shit out of you and throw up all over you. We get charged a…read moredifferent fee every month and when I go talk to the manager, she promised to take care of the problem but doesn't. They charged late fees when I'm on automatic payments.???wtf is that??? I called them to give them a new card number, come payment day, they charge the OLD card, then charge me a late fee for declined OLD CARD!!! How fcking stupid and crooked can you be??? Please!! If I could give a big fat ZERO I would.

What an incredible store! They have everything needed to set-up my home in Idaho. Ask for Kerri,…read moreshe is awesome, and made everything so easy for me to find what I need. HIGHLY RECOMMENDED!