Snake River Computer Systems has been an asset for our companies. Johnathan's IT services are…read morefriendly, affordable, quick, and reliable. Thank you!

From the owner: Let us help you with your computer and networking needsread more

Absolutely Impressed!!! My lap top had a little "accident" I…read morethought it was ruined. I looked up Galaxy Computers and saw some good reviews. They were not kidding, this business is top tier. They took my lap top, kept me informed of the details and what was going on. So polite and courteous. The timing was great and the cost was the best part. I GUARANTEE I will be recommending them to family and friends.

What a disaster. Trent was asked to do some basic work. He accomplished none of the requested…read moretasks. When asked, his response was to slam down the phone. Even though I could clearly see the task(s) were not accomplished by looking at Windows Disk Management. TOTAL LACK OF SERVICE ORIENTED ATTITUDE.

Inexpensive. Quick, got me in same day and had it back the next. Also picked it up and dropped it…read moreoff for free. Came to the school and fixed it on the spot for me once also. Real nice guy.

they built me a wonderful pc, the work was great, all around great experience. I wouldn't go…read moreanywhere else for my pc

Purchased a $1600 computer there two years ago. Both the screen and the keyboard need to be…read morereplaced due to a defective product. They told me to bring it in to obain a number off the computer to get parts. When I showed up, I believe the owner was rude and evassive when I asked him how long it would take to get the part number. He said I have to leave the computer for up to 4 days to just get the part number, then another 4 days to fix it. My friend was witness to his rude behavior to me. He basically told me to go somewhere else to fix the defective computer they sold me. Buyer beware!

Best service for electronic device repair by far! Awesome service, awesome attention, awesome…read morecommunication, awesome prices! Best repairs I've seen in this town IN all the years I've lived here. And that's over 22 yrs! I wouldn't trust anyone else with our electronics ever!

This man (Jordan) overbooks himself and keeps his customers waiting weeks before he does one job…read more When you finally go to pick up your device he will tell you everything is perfect when you go home it will break down within a day or two and you'll be back to his shop spending more money. He then comes up with many excuses as to why he has not started on your device wh​en he told you he will start on it right away.

great tech services, always fast to respond, great customer Service.read more

I would give 0 stars if that was an option. We have spent 20k over the last 2 years with the…read morecompany only to have them deny a request for a copy of their worker's comp insurance and tell us, "why would I waste my time on such a small account?" Oh, but wait, the first time we called to request we were told they would "happily" provide a copy, but only if we signed up for a monthly maintenance program starting at $800/month. It took him more effort to so rudely dismiss our request than it would have to provide proof of insurance. We'll take our business elsewhere.

Service up to a few weeks ago has been great. Now, service has too many interruptions, usually in…read morethe afternoon. Service acknowledges these interruptions; however, cannot say when (or if) the problem(s) will be fixed. However, the big problem is they are raising their rates by five bucks, but offering a five dollar discount for direct pay. I have had direct pay since day one, but on a call (that took me about eight minutes to get through to a human) that five buck discount is for checking not for a CC. Ok, so after wasting that (that info could have been provided in the email but wasn't), I went online and changed it to a checking account and was told that they could not do the auto pay this month (it's still two weeks away) so they immediately deducted fifteen bucks from my checking. This action solved a big problem for me. Google is installing fiber in our neighborhood and I was not to interested; now, my reply to them when they knock on the door is where would they like to install the fiber optics cable box on the house. The immediate deduction was nothing to be, other than a pain in my rear since I float over 2K in my checking at all times; however, what would happen if the people DID NOT have the funds to cover it, or they did but this could cause other checks to bounce? Sparklight appears to try, they had good service; however, it appears they are headed for a corporate surprise when they find their customer calling to tell them to disconnect and they have jumped to the 1GIG or higher service offered by Google. Will it wake them up too late? Or do they really give a damn about customer service? (I would have sent this email to someone at their headquarters; however, they do not offer any email addresses, preferring for a person to call, be on the phone for a period of time and then talk to an agent who cares not one bit about a complaint from a customer.) NOTE: Just read reply. If the lady from Sparklight thinks I want to spend time waiting for someone to talk to or even take time to call she is badly mistaken. As noted, when Google is ready to install to my house, I will sign up and move on. And the sad part is, up until the fiasco with the increase, then a chance to decrease and he minor interruptions, I had told a friend last week I had no desire to change internet providers. How times change so quickly when big companies cannot comprehend a customer's reaction to complete incompetence by a few employees. Live and learn or move on and close the doors.

Truly the most horrific internet service I have ever had the misfortune of paying for. If there's a…read moreway to pay for GFiber or Starlink, I promise it is worth it. In the end, I never expected the internet speeds I was paying for, almost nobody can provide that (my bar is pretty low, especially in Idaho). What gets me is the lack of consistency. You like playing online video games? Not anymore you don't. At some point you will be disconnected and lose any progress. You like streaming an entire movie? Okay captain entitled, get off your high horse. Joking aside, I think their recent promotions to try and lock customers into their service show how panicked they are, and how much they were relying on a borderline monopoly to extort money from a group of hostage customers. Choose literally anything else.